Best Western Pemberton Hotel

66 Brockman Street, Pemberton, 6260, Australia
based on 307 reviews Trip Advisor Logo
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Best Western Pemberton Hotel

Stay at this charming Pemberton hotel, located within walking distance of the town centre, tramway and steam train, and close to Gloucester National Park and Pemberton Forest Park.

The Best Western Pemberton Hotel offers 3.5-star accommodat show more

For meetings and events enquiries please call 0844 387 62 40

Pets not accepted
Check-in & Check out14:00:00 | 10:00:00
66 Brockman Street, Pemberton, 6260, Australia

Reviews of Best Western Pemberton Hotel

Traveller Overview:
3.5 Rating: 307 reviews
Excellent 18%
Very Good 44%
Average 27%
Poor 6%
Terrible 3%
Rating

suitcase09, wrote review 24/08/2020

What a great stay

Suite was very nice. Complimentary bottle of wine and breakie a bonous. Very clean, bed comfortable and staff very friendly. Loved the area so much to see. Had dinner on Sunday and was good value and ... more

Owner Response
Leanne Mazzarolo, Marketing at Best Western Pemberton Hotel, responded to this review
Thank you for taking the time to leave this great review, I will certainly be passing on the kind endorsement to our staff. You certainly visited some great parts of our area-the sculpture walk is wonderful and so glad you enjoyed it. The tram is a great way to see the forest and appreciate the falls-which are truly spectacular at this time of the year. Thank you for the appreciation of our hospitality - apologies for the noise pollution. Please come back again soon we love it when we get it right and we will enjoy so much to see you again soon, safe travels until next time.
Rating

gillg, wrote review 11/08/2020

Enjoyable Stay

With some trepidation I booked here, I had heard some stories that it was not clean, very dated and not overly welcoming. Well, I’m happy to report that I’m really happy with my stay. Got a very good ... more

Owner Response
Leanne Mazzarolo, Marketing at Best Western Pemberton Hotel, responded to this review
Wow! You made our day with this great review, we love it when we get it right - I will certainly pass on this review to all the staff, they’ll be thrilled. I hope you enjoy the track and hopefully come back again soon for a longer stay in our little part Of the world, take good care on your travels.
Rating

TMM818, wrote review 09/08/2020

Comfortable & Cosy

Its been a good few years since we stayed at the hotel and our room was basically the same as the last time. Cosy rammed earth room and bed with a warm (but noisy) aircon. Bathroom is dated but shower... more

Owner Response
Leanne Mazzarolo, Marketing at Best Western Pemberton Hotel, responded to this review
Thank you for taking the time to leave us this review - it is always so appreciated when we hear that we’re on-track with regards to our standard of hospitality. I will pass on your good review and will look into the matter of the noisy aircon, thank you again amd we hope to see you soon.
Rating

TravNcinda, wrote review 09/07/2020

Clean room nice restaurant

Checked in for one night with our 3 small children. The lady at reception was very nice and got us a table at the very busy pub/restaurant for dinner. The room was old and the family rooms are up stai... more

Owner Response
Leanne Mazzarolo, Owner at Best Western Pemberton Hotel, responded to this review
Hi Travis, thank you for taking time to write us a review, we hope we helped make travelling with three young children a pleasurable experience. I’m so glad you had a nice experience at reception! We’ll pass along the kind words. We are grateful you took the time to give us your thoughts on the good and the ‘less good’ and we’ll look into where we can improve for next time. Safe travels and come back again one day soon.
Rating

PeterJT46, wrote review 27/06/2020

Good old pub, with clean motel rooms

We had a room with a king bed and a single bed. The room was basic, but clean and had basic toiletries supplied. The room was air-conditioned and had a bar fridge, Wi-Fi bar fridge and tea/coffee mak... more

Owner Response
Leanne M, Public Relations Manager at Best Western Pemberton Hotel, responded to this review
Dear Peter, thank you for taking the time to write a review. We are so pleased you enjoyed our meals and that your stay was a pleasant one. We hope you visit us again soon-safe travels.