Best Western Pemberton Hotel

66 Brockman Street, Pemberton, 6260, Australia
based on 303 reviews Trip Advisor Logo
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Best Western Pemberton Hotel

Stay at this charming Pemberton hotel, located within walking distance of the town centre, tramway and steam train, and close to Gloucester National Park and Pemberton Forest Park.

The Best Western Pemberton Hotel offers 3.5-star accommodat show more

For meetings and events enquiries please call 0844 387 62 40

Pets not accepted
Check-in & Check out14:00:00 | 10:00:00

Reviews of Best Western Pemberton Hotel

Traveller Overview:
3.5 Rating: 303 reviews
Excellent 18%
Very Good 44%
Average 27%
Poor 6%
Terrible 3%
Rating

PeterJT46, wrote review 27/06/2020

Good old pub, with clean motel rooms

We had a room with a king bed and a single bed. The room was basic, but clean and had basic toiletries supplied. The room was air-conditioned and had a bar fridge, Wi-Fi bar fridge and tea/coffee mak... more

Owner Response
Leanne M, Public Relations Manager at Best Western Pemberton Hotel, responded to this review
Dear Peter, thank you for taking the time to write a review. We are so pleased you enjoyed our meals and that your stay was a pleasant one. We hope you visit us again soon-safe travels.
Rating

Fayley A, wrote review 07/06/2020

One good receoptionist and one rude

The rooms were clean with average decor, and a strangely hidden bathroom light switch. The hotel hasn’t managed the Covid food and drink restrictions as well as other providers. My stay was spoiled by... more

Owner Response
Leanne M, Public Relations Manager at Best Western Pemberton Hotel, responded to this review
Thank you for posting a review and we’re sorry to hear that your experience was not of the quality you expected. We would appreciate the opportunity to investigate how our food and drink restrictions failed to meet your requirements as we have been navigating the new protocols with the diligence required. I will inform reception of your experience and apologise for this experience.
Rating

chopperduck, wrote review 03/03/2020

Good for a stopover

We stayed here during our road trip around South West WA. Good location on the main road at one end of town; however the overall feel of the place was a bit tired. Could do with a face lift. Having s... more

Owner Response
Leanne M, Public Relations Manager at Best Western Pemberton Hotel, responded to this review
Dear Chopperduck, thank you for taking the time to review us! We appreciate your suggestions and are very pleased to hear that you enjoyed your experience with us, “enjoy your holidays”.
Rating

JazzyPerth, wrote review 27/01/2020

Great Location

Right on the main street in walking distance to local shops and attractions and also not too far to the Gloucester Tree. The service was great, room was very clean and bed was comfortable. Bathrooms a... more

Owner Response
Leanne M, Public Relations Manager at Best Western Pemberton Hotel, responded to this review
Dear JazzyPerth, thank you for taking the time to write this review and highlighting your favourites. I will make sure our staff see your wonderful compliments, you’ve made our day!. Hope to see you again soon.
Rating

PattyBrisbane, wrote review 22/01/2020

Perfect for a stopover

Good motel on the main street. Old and a bit run down for a Best Western standard but very comfortable, spacious and clean. Good shower. Peaceful place at night. Perfect for a one night stop during ou... more

Owner Response
pembertonhotel, Public Relations Manager at Best Western Pemberton Hotel, responded to this review
Dear Patty, thank you for honest and appreciative review, we are grateful you took the time to provide your thoughts and will pass your comments on to the relevant staff members . We are constantly looking at ways to improve and your impressions have given us something to think about. We hope you enjoy your road trip and come back to visit us again one day soon.