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Best Western Passage House Hotel

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A little piece of heaven in Devon.

The Best Western Passage House Hotel - with its stunning riverside location on the banks of the Teign - is also a very well equipped hotel in Devon. Superb conference facilities and an excellent health spa and leisure club mean this Newton Abbot hotel is a real treat, whether it's for business or pleasure or both.

Built next to a 17th century Inn on the Teign estuary, the hotel offers a comfortable contemporary atmosphere. Nearby is the Devon market town of Newton Abbot for easy transport links plus there's a racecourse if you fancy a flutter. Just a few miles down the road is the windswept grandeur of the Dartmoor National Park - not to mention the popular seaside resorts of Torquay and Paignton. Even if you tire of tranquillity, Exeter is only 15 minutes away.

This wonderful hotel in Newton Abbot really excels at relieving the stresses of everyday life. We have a luxurious leisure suite with a steam room, sauna and well-appointed gym. Our beauty
salon offers a range of treatments, massage and aromatherapy. The view over the river alone is enough to gladden the soul.

With a fantastic location and superb facilities, you can rest easy that you've made the right choice when you stay at the Best Western Passage House Hotel.

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Hackney Lane

Newton Abbot
TQ12 3QH
For enquiries or to make a reservation please call 0844 387 6314*


Some rooms located in lodges. Requests for main building rooms will be noted but cannot be guaranteed.
Bars, Free WIFI, Gym, Indoor Pool, Restaurants, Sauna, Solarium, Twenty Four Hour Service, Lift to all floors, Spa Pool/Jacuzzi
Free internet available throughout the hotel
There is free parking available onsite.
Pets: No Pets accepted Guide and hearing dogs only
Check-in & Check-out
14:00 | 11:00


Dining and Bars

Christmas 2016 dining restrictions:
24th Dec: Open for breakfast 8am - 10am and lunch 12noon - 2pm; closed for dinner.
25th Dec: Open for breakfast 8am - 10am, lunch will be available only with advance booking 12noon - 2pm; closed for dinner.
26th Dec: Open for breakfast only 8am - 10am; closed for both lunch and dinner.
27th Dec: Open for breakfast 8am - 10am, then normal service will resume.

The Best Western Passage House Hotel is one of the best places to eat in Newton Abbot and offers wholesome local food with beautiful local vistas to gaze upon while you eat.

Chef Matt Robinson


The Lightermans Restaurant

Whether you are meeting friends or family for an evening meal, Sunday roast or light business lunch with clients, this contemporary hotel restaurant in Newton Abbot is a delightfully relaxed venue. The Lighterman's restaurant menu specialises in fresh, seasonal and locally sourced produce from within Devon and its coastal harbours. And everything comes with a generous side order of friendly hospitality.

Opening hours

Breakfast: 07:00 - 09:30
Lunch: 12:00 - 14:00
Dinner: 19:00 - 21:30
Weekend times may vary

The Vue Brasserie

Enjoy a warm and friendly atmosphere, as well as some of the finest locally-sourced Devon produce here. It's all cooked to perfection by our in-house chefs, and we serve breakfast, lunch and dinner. You could just pop in for morning coffee or afternoon tea and relax, unwind and admire the stunning views of South Devon and the estuary. You can keep in touch too, with Wi-Fi available throughout.

Opening hours

Weekend times may vary


Teignmouth Golf Club

Keen golfers and novices alike will really find something to get their teeth into at the Best Western Passage House Hotel.

Designed by Dr Alister MacKenzie, who also designed the US Augusta National, this testing course is 800 feet above sea level and commands spectacular views of the sea and nearby moors.
Four miles from the hotel, the 6100-yard heathland course has 18 holes with a par of 69.

Course information

Course Type: Heathland
Location: Off Site
Holes: 18
Par: 69
Distance: 6100 Yards
Handicap required


4.0 miles away in Teignmouth


Practice ground golf facilities
Putting green golf facilites
Pro shop golf facilities


9 holes £20.00
18 holes £40.00
Trolley hire Yes
Club hire Yes
Buggy hire Yes
Tuition Yes

Dainton Golf Club

With a more informal approach, this newer course was designed to be welcoming to golfers of all levels - from novices to seasoned players.
Six miles from the hotel, the 6400-yard parkland course has 18 holes with a par of 71.

Course information

Course Type: Parkland
Location: Off Site
Holes: 18
Par: 71
Distance: 6400 Yards
No handicap required


6 miles away in Dainton


Driving range
Practice ground golf facilities
Putting green golf facilites
Pro shop golf facilities


9 holes £16.00
18 holes £28.00
Trolley hire £3.00
Club hire Yes
Buggy hire £25.00
Tuition £18.00
Driving Range £2.00

Spa & Leisure

The Best Western Passage House Hotel has a reviving health spa alongside well-equipped leisure facilities to revive and re-energise those tired muscles - especially after a day spent exploring Devon.


Enjoy a relaxing day

If you are looking to relax and unwind, our Bliss health spa offers a number of beauty, body treatments and luxury treatment packages to suit all occasions - from wedding day treatments to stress-busting massages. We offer a range of holistic therapies to make your 'me time' more memorable - including massage, reflexology and aromatherapy. From head to toe, we'll pamper you in style.

No. of treatment rooms: 2
Minimum guests (per booking): 4
Maximum guests (per booking): 1

Opening times

Monday: 09:00- 19:00
Tuesday: 09:00- 19:00
Wednesday: 09:00- 19:00
Thursday: 09:00- 19:00
Friday: 09:00- 18:00
Saturday: 09:00- 17:00

Leisure Facilities

  • Jacuzzi

  • Sauna

  • Swimming Pool

  • Gym

  • Bliss Spa

  • Steam Room

Enjoy exercise in our gym!

Our fully equipped fitness suite features a range of highly specified machines, with qualified members of staff on hand to offer guidance. Guests of all ages can to come and enjoy our facilities, which include jacuzzi, sauna and steam room. Our heated swimming pool offers stunning views of the River Teign, with a patio area also used for relaxing and sunbathing.



Type Treatment Time (mins) price (from)
Health & Beauty Body Wrap 60 £49.00
Facial 45 £32.00
Manicure 50 £25.00
Mud Envelopment Treatment 45 £32.00
Pedicure 60 £26.00
Salt Scrub 30 £23.00
Waxing 30 £10.00
Massage Aromatherapy Massage 60 £35.00
Back Massage 30 £21.00
Head Massage 50 £33.00
Hot Stone 60 £40.00
Swedish Massage 60 £35.00
Mind & Body Reflexology 60 £32.00


The Best Western Passage House Hotel is perfectly placed for helping perfect couples celebrate their big day. Our unique location ensures that you will enjoy the benefit of a delightful riverside setting as well as an easily accessible venue for all your friends & family.


Wedding service and reception venue

With its beautiful river setting, superb hotel facilities and excellent customer service, the Best Western Passage House hotel has a reputation for being one of the most popular venues in South Devon for wedding receptions and wedding celebrations. It can also host marquee weddings of up to 300 guests in the surrounding picturesque grounds overlooking the estuary.


Our Lighterman's restaurant offers table d'hote and A La Carte menus, making the best use of local produce. We're also happy to advise on menus, wines, special diets, children's menus, champagnes, sparkling wines - in fact, anything connected with your big day. This is why the Best Western Passage House Hotel has gained a reputation one of the best wedding venues in Devon.


Registry office:

Old Forde House, Brunel Road, Newton Abbot

We offer the Bride and Groom a complimentary bed and breakfast stay in our Bridal Suite on the night of the Wedding - the perfect way to finish a perfect day.

For any enquiries please call Dani Palmer on 01626 355515

Location and Attractions

Getting there.

Sat nav users: type TQ12 3QH

Send to Tom Tom

Nearest motorway: M5, J31, 11.50 miles
Nearest train station: Newton Abbot, 2.00 miles
Nearest airport: Exeter, 17.00 miles
Free parking on site (200 spaces)
On site disabled parking (6 spaces)

Hackney Lane
Newton Abbot
TQ12 3QH

What's nearby?


  • Exeter Rugby Sandy Park (15.8 miles)

  • Exeter City Football Club (16.9 miles)

  • Newton Abbot Racecourse (1.2 miles)

  • Exeter Racecourse (8 miles)

Cities & Attractions

  • Paigton Zoo (10.4 miles)

  • Living Coast (9.2 miles)

  • Darmoor National Park (23.5 miles)

  • Crealy Amusement Park (17.8 miles)

  • Paignton and Dartmouth steam railway (10.4 miles)


  • Exeter (15 miles)

  • Torquay (8 miles)

Meetings, Conferences and Events

Situated on the edge of Dartmoor overlooking the Teign Estuary, the Best Western Passage House Hotel offers a stunning scenic backdrop for all kinds of business events or residential team-building exercises.


The Best Western Passage House Hotel in Newton Abbot offers a complete range of five flexible suites for your Devon conference. Our unique location ensures that you will enjoy the benefit of a delightfully tranquil riverside setting that's still highly accessible whether travelling by road, rail, or air. Close to the M5 and a mere 15 minutes from Exeter city centre, there's plenty of free parking available too.


Located on the ground floor of the hotel and benefiting from natural light, all suites are versatile and offer a range of different layouts to suit your conference needs - from boardroom layout to cabaret layout. The largest Templar Suite can accommodate up to 120 people. For more modest attendances, there are also the Riverside and Teign rooms. Whatever the size of your meeting, we have a room for you.


Our dedicated conference team will ensure your event goes without a hitch. Included in our packages are all the essentials - like an LCD projector and screen, flipcharts and free Wi-Fi. Light refreshments are served throughout the day, plus the Lighterman's restaurant provides the ideal setting for an inspirational business lunch or dinner. We also offer wide range of pre-set and buffet style menus to suit your budget.

Available room set ups

U shape

Templar Suite

Our Templar Suite is location on the ground floor of the hotel, has disabled access and
benefits from natural daylight.
The Templar Suite is versatile and can offer a range of different layouts to suit your conference needs, from boardroom layout to cabaret layout.

Templar 2

Our Templar 2 is location on the ground floor of the hotel, has disabled access and
benefits from natural daylight.

Teign Room

Our Teign room is location on the ground floor of the hotel, has disabled access and
benefits from natural daylight.
The Teign Room is perfect for intimate meetings, it can accommodate up to 12 delegates in boardroom layout.

Room Theatre Classroom U-Shape Boardroom Banquet
Templar Suite 120 80 50 50 150
Templar 2 25 40 25 30 40
Teign Room 20 12 10 14 0
Riverside 24 15 14 20 0
Have an enquiry?
Contact events on 0845 620 0506


TripAdvisor Traveller Rating: Rating: Based on 1142 traveller reviews
Rating: 5 377
Rating: 4 441
Rating: 3 192
Rating: 2 78
Rating: 1 54


15/08/2017 Carla T, Birmingham, United Kingdom

Lovely hotel staff friendly. Nice pool a little cold tho . The jacuzzi and steam room was out of order a little disappointing as that's one of the reasons we choose the hotel . The area is in a great ... more


Short Break

15/08/2017 John A,

Our third stay at the Passage House Hotel and once again a truly splendid break. Service first class, food excellent, location magnificent. We upgraded to a room with a balcony overlooking the R. Tei... more


Anniversary break

07/08/2017 workdayblues58, London, United Kingdom

We stayed atThe Passage Club apartment. It was amazing overlooking the estuary . It was really well equipment and nice to get up when you wanted too and not rush to get to breakfast.The bed was really... more



04/08/2017 LeighanneB1305, Newton Abbot, England, United Kingdom

Popped in here for a quick bite. Only half an hour to spare. Awesome pizza and the staff are so helpful. The one particular waitress was tending to an elderly couple and she was so attentive. Great se... more


Very noisy room. Pile of cigarette butts on balcony

31/07/2017 hartnellparker, sputhampton

We have stayed at this hotel on many occasions for business and leisure and have stayed in the slightly cheaper rooms at the rear of the hotel and have been more than happy with our stay. However on t... more

Owner Response
PassageHouse, Director of Sales at Best Western Passage House Hotel, responded to this review
Thank you for taking the time to write your review. As you can imagine I am really disappointed that you didn't enjoy your stay with us. Please can you email me your contact number so that I can call you regarding your review? My email address is carleywarren@passagehousegroup.co.uk Just to let you know that we provide towels in the shape of Swans and bath bombs in all of our Deluxe Bedrooms - not just for our Bride and Grooms. I hope to hear from you soon Kindest regards Carley Warren