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Say night night in Newton Abbot!

Best Western The Passage House Hotel is one of the best equipped hotels in Newton Abbot! From superb conference facilities and excellent Devon accommodation to a must-chillout-in health spa and leisure club.

Built next to a 17th century Inn on the banks of the Teign estuary, the hotel offers a comfy-contemporary atmosphere whether your stay is for business or pleasure. We have a luxurious leisure suite with a Steam Room, Sauna and well appointed Gym. Our Beauty Salon offers a range of treatments, massage and aromatherapy. Peace at last from the stresses of everyday life!

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Hackney Lane

Newton Abbot
TQ12 3QH
For enquiries or to make a reservation please call 0844 387 6314*


Christmas 2016 dining restrictions 24th to 27th Dec - please see Dining & Bars section for more information.
Bars, Free WIFI, Gym, Indoor Pool, Restaurants, Sauna, Solarium, Twenty Four Hour Service, Lift to all floors, Spa Pool/Jacuzzi
Free internet available throughout the hotel
There is free parking available onsite.
Pets: No Pets accepted Guide and hearing dogs only
Check-in & Check-out
14:00 | 11:00
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Rooms & Rates


Dining and Bars

Christmas 2016 dining restrictions:
24th Dec: Open for breakfast 8am - 10am and lunch 12noon - 2pm; closed for dinner.
25th Dec: Open for breakfast 8am - 10am, lunch will be available only with advance booking 12noon - 2pm; closed for dinner.
26th Dec: Open for breakfast only 8am - 10am; closed for both lunch and dinner.
27th Dec: Open for breakfast 8am - 10am, then normal service will resume.

Chef Matt Robinson


The Lightermans Restaurant

This is a relaxed venue for any dinner party, family gathering or evening meal we serve every evening and also do a mean traditional Sunday Lunch! Our menu is based on fresh, seasonal and locally sourced produce from within Devon and its coast, with a good side order of hospitality!

Opening hours

Breakfast: 07:00 - 09:30
Lunch: 12:00 - 14:00
Dinner: 19:00 - 21:30
Weekend times may vary

The Vue Brasserie

Enjoy a warm and friendly atmosphere as well as some of the finest locally sourced Devon produce here! Its all cooked to perfection by our in-house chefs, and we serve breakfast, lunch and dinner! You could just pop in for morning coffee or afternoon tea and relax, unwind and admire the stunning views of South Devon and the Estuary.

Opening hours

Weekend times may vary


Teignmouth Golf Club

Course information

Course Type: Heathland
Location: Off Site
Holes: 18
Par: 69
Distance: 6100 Yards
Handicap required


4.0 miles away in Teignmouth


Practice ground golf facilities
Putting green golf facilites
Pro shop golf facilities


9 holes £20.00
18 holes £40.00
Trolley hire Yes
Club hire Yes
Buggy hire Yes
Tuition Yes

Dainton Golf Club

Course information

Course Type: Parkland
Location: Off Site
Holes: 18
Par: 71
Distance: 6400 Yards
No handicap required


6 miles away in Dainton


Driving range
Practice ground golf facilities
Putting green golf facilites
Pro shop golf facilities


9 holes £16.00
18 holes £28.00
Trolley hire £3.00
Club hire Yes
Buggy hire £25.00
Tuition £18.00
Driving Range £2.00

Spa & Leisure

Our health spa is the perfect place to revive and re-energise those tired muscles, especially after a day around Devon! Our facilities are fully equipped with a well-appointed fitness suite, swimming pool, steam room and sauna.


Enjoy a relaxing day

If you are looking to relax and unwind, then our health spa offers a number of beauty and body treatments and luxury treatment packages to suit all occasions...from wedding day treatments to stress-busting massages!

We offer a range of treatments to make your me time more memorable. From head to toe, we'll take care of you in style:

No. of treatment rooms: 2
Minimum guests (per booking): 4
Maximum guests (per booking): 1

Opening times

Monday: 09:00- 19:00
Tuesday: 09:00- 19:00
Wednesday: 09:00- 19:00
Thursday: 09:00- 19:00
Friday: 09:00- 18:00
Saturday: 09:00- 17:00

Leisure Facilities

  • Jacuzzi

  • Sauna

  • Swimming Pool

  • Gym

  • Bliss Spa

  • Steam Room

Enjoy exercise in our gym!

Our fully equipped Fitness Suite includes a range of Cardio Vascular and Resistance Machines suitable for all. We have qualified members of staff on hand to offer you any guidance and advice you may need. Guests of all ages can to come and do as little or as much as they wish. If you are just looking to come and relax then our other facilities include; a heated indoor swimming pool, Jacuzzi, Sauna and Steam Room. Our swimming pool is situated next to the stunning views of the River Teign, with a patio area used for relaxing and sunbathing.



Type Treatment Time (mins) price (from)
Health & Beauty Body Wrap 60 £49.00
Facial 45 £32.00
Manicure 50 £25.00
Mud Envelopment Treatment 45 £32.00
Pedicure 60 £26.00
Salt Scrub 30 £23.00
Waxing 30 £10.00
Massage Aromatherapy Massage 60 £35.00
Back Massage 30 £21.00
Head Massage 50 £33.00
Hot Stone 60 £40.00
Swedish Massage 60 £35.00
Mind & Body Reflexology 60 £32.00


Best Western The Passage House Hotel is perfectly place for helping perfect couples celebrate their big day! Our unique location ensures that you will enjoy the benefit of a delightful riverside setting as well as an easy-to-get-to venue that friends & family will be able to find by road, rail, or air.


Wedding service and reception venue

We offer all types of musical entertainment, and can even add something different to your day with a Murder Mystery!


Our Lightermans Restaurant offers Table dhote and A la carte menus, making the best use of local produce. For a more informal dining experience (or as an alternative) you can dine at the Inn which offers an excellent Carvery and an extensive menu from sandwiches to steaks and finger food to fish!


Registry office:

Old Forde House, Brunel Road, Newton Abbot

We offer the Bride and Groom a complimentary bed and breakfast stay in our Bridal Suite on the night of the Wedding - the perfect way to finish a perfect day.

For any enquiries please call Dani Palmer on 01626 355515

Location and Attractions

Getting there.

Sat nav users: type TQ12 3QH

Send to Tom Tom

Nearest motorway: M5, J31, 11.50 miles
Nearest train station: Newton Abbot, 2.00 miles
Nearest airport: Exeter, 17.00 miles
Free parking on site (200 spaces)
On site disabled parking (6 spaces)

Hackney Lane
Newton Abbot
TQ12 3QH

What's nearby?


  • Exeter Rugby Sandy Park (15.8 miles)

  • Exeter City Football Club (16.9 miles)

  • Newton Abbot Racecourse (1.2 miles)

  • Exeter Racecourse (8 miles)

Cities & Attractions

  • Paigton Zoo (10.4 miles)

  • Living Coast (9.2 miles)

  • Darmoor National Park (23.5 miles)

  • Crealy Amusement Park (17.8 miles)

  • Paignton and Dartmouth steam railway (10.4 miles)


  • Exeter (15 miles)

  • Torquay (8 miles)

Meetings, Conferences and Events

Best Western The Passage House Hotel is Situated on the edge of Dartmoor overlooking the Teign Estuary, so it offers a stunning scenic backdrop for all kinds of business event or teambuilding residential!

Available room set ups

U shape

Templar Suite

Our Templar Suite is location on the ground floor of the hotel, has disabled access and
benefits from natural daylight.
The Templar Suite is versatile and can offer a range of different layouts to suit your conference needs, from boardroom layout to cabaret layout.

Templar 2

Our Templar 2 is location on the ground floor of the hotel, has disabled access and
benefits from natural daylight.

Teign Room

Our Teign room is location on the ground floor of the hotel, has disabled access and
benefits from natural daylight.
The Teign Room is perfect for intimate meetings, it can accommodate up to 12 delegates in boardroom layout.

Room Theatre Classroom U-Shape Boardroom Banquet
Templar Suite 120 80 50 50 150
Templar 2 25 40 25 30 40
Teign Room 20 12 10 14 0
Riverside 24 15 14 20 0
Have an enquiry?
Contact events on 0845 620 0506


  • TripAdvisor
TripAdvisor Traveller Rating: Rating: Based on 999 traveller reviews
Rating: 5 335
Rating: 4 387
Rating: 3 166
Rating: 2 67
Rating: 1 46


20/10/2016 jeffandi, Portishead, United Kingdom

You know you have chosen well the minute you walk in, the hotel reception is bright and airy, the reception staff are very welcoming. We had a short wait for our room (103) so enjoyed a light lunch in... more


Fabulous Apartment

20/10/2016 Lee A, Bracknell, United Kingdom

Whenever down in Devon on a curse I stay at the Passage House Hotel as it never fails to disappoint. This time it was exceptional, I had a one bedroom apartment overlooking the creek and it had a wond... more


Excellent hotel

19/10/2016 Bashar T, Amman, Jordan

After spending a number of days in the cramped and expensive hotels on London, the best western was a breath of fresh air. Large clean rooms, comfy beds, super fast wifi. I couldn't ask for more. ... more


Lovely location with good facilities but needs some improvements to be rated as good.

19/10/2016 Christine W, Salisbury, England, United Kingdom

This hotel is in a very scenic location by the river estuary and has some good facilities including a spa and pub on site. We stayed in the North lodge which was the least favourable as it had no rive... more


An enjoyable 3 night stay

18/10/2016 Graham R, Wiltshire

My wife and I stayed for 3 nights in August. We stayed in the south lodge, with balcony and an estuary view. The room was clean, quiet and comfortable. The hotel is in a peaceful location, although it... more