Best Western Premier Collection

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Say night night in Newton Abbot!

BEST WESTERN The Passage House Hotel is one of the best equipped hotels in Newton Abbot! From superb conference facilities and excellent Devon accommodation to a must-chillout-in health spa and leisure club.

Built next to a 17th century Inn on the banks of the Teign estuary, the hotel offers a comfy-contemporary atmosphere whether your stay is for business or pleasure. We have a luxurious leisure suite with a Steam Room, Sauna and well appointed Gym. Our Beauty Salon offers a range of treatments, massage and aromatherapy. Peace at last from the stresses of everyday life!

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Hackney Lane
Newton Abbot
TQ12 3QH


Bars, Free WIFI, Gym, Indoor Pool, Restaurants, Sauna, Solarium, Twenty Four Hour Service, Lift to all floors, Spa Pool/Jacuzzi
Free internet available throughout the hotel
There is free parking available onsite.
Pets: No Pets accepted Guide and hearing dogs only
Check-in & Check-out
14:00 | 11:00
  • Low rate guarantee
  • Free WIFI
  • 270+ hotels in GB

Rooms & Rates


Dining and Bars

Chef Jason Harry


The Lightermans Restaurant

This is a relaxed venue for any dinner party, family gathering or evening meal we serve every evening and also do a mean traditional Sunday Lunch! Our menu is based on fresh, seasonal and locally sourced produce from within Devon and its coast, with a good side order of hospitality!

Opening hours

Breakfast: 07:00 - 09:30
Lunch: 12:00 - 14:00
Dinner: 19:00 - 21:30
Weekend times may vary

The Vue Brasserie

Enjoy a warm and friendly atmosphere as well as some of the finest locally sourced Devon produce here! Its all cooked to perfection by our in-house chefs, and we serve breakfast, lunch and dinner! You could just pop in for morning coffee or afternoon tea and relax, unwind and admire the stunning views of South Devon and the Estuary.

Opening hours

Weekend times may vary


Teignmouth Golf Club

Course information

Course Type: Heathland
Location: Off Site
Holes: 18
Par: 69
Distance: 6100 Yards
Handicap required


4.0 miles away in Teignmouth


Practice ground golf facilities
Putting green golf facilites
Pro shop golf facilities


9 holes £20.00
18 holes £40.00
Trolley hire Yes
Club hire Yes
Buggy hire Yes
Tuition Yes

Dainton Golf Club

Course information

Course Type: Parkland
Location: Off Site
Holes: 18
Par: 71
Distance: 6400 Yards
No handicap required


6 miles away in Dainton


Driving range
Practice ground golf facilities
Putting green golf facilites
Pro shop golf facilities


9 holes £16.00
18 holes £28.00
Trolley hire £3.00
Club hire Yes
Buggy hire £25.00
Tuition £18.00
Driving Range £2.00

Spa & Leisure

Our health spa is the perfect place to revive and re-energise those tired muscles, especially after a day around Devon! Our facilities are fully equipped with a well-appointed fitness suite, swimming pool, steam room and sauna.


Enjoy a relaxing day

If you are looking to relax and unwind, then our health spa offers a number of beauty and body treatments and luxury treatment packages to suit all occasions...from wedding day treatments to stress-busting massages!

We offer a range of treatments to make your me time more memorable. From head to toe, we'll take care of you in style:

No. of treatment rooms: 2
Minimum guests (per booking): 4
Maximum guests (per booking): 1

Opening times

Monday: 09:00- 19:00
Tuesday: 09:00- 19:00
Wednesday: 09:00- 19:00
Thursday: 09:00- 19:00
Friday: 09:00- 18:00
Saturday: 09:00- 17:00

Leisure Facilities

  • Jacuzzi

  • Sauna

  • Swimming Pool

  • Gym

  • Bliss Spa

  • Steam Room

Enjoy exercise in our gym!

Our fully equipped Fitness Suite includes a range of Cardio Vascular and Resistance Machines suitable for all. We have qualified members of staff on hand to offer you any guidance and advice you may need. Guests of all ages can to come and do as little or as much as they wish. If you are just looking to come and relax then our other facilities include; a heated indoor swimming pool, Jacuzzi, Sauna and Steam Room. Our swimming pool is situated next to the stunning views of the River Teign, with a patio area used for relaxing and sunbathing.



Type Treatment Time (mins) price (from)
Health & Beauty Body Wrap 60 £49.00
Facial 45 £32.00
Manicure 50 £25.00
Mud Envelopment Treatment 45 £32.00
Pedicure 60 £26.00
Salt Scrub 30 £23.00
Waxing 30 £10.00
Massage Aromatherapy Massage 60 £35.00
Back Massage 30 £21.00
Head Massage 50 £33.00
Hot Stone 60 £40.00
Swedish Massage 60 £35.00
Mind & Body Reflexology 60 £32.00


BEST WESTERN The Passage House Hotel is perfectly place for helping perfect couples celebrate their big day! Our unique location ensures that you will enjoy the benefit of a delightful riverside setting as well as an easy-to-get-to venue that friends & family will be able to find by road, rail, or air.

Wedding service and reception venue

We offer all types of musical entertainment, and can even add something different to your day with a Murder Mystery!


Our Lightermans Restaurant offers Table dhote and A la carte menus, making the best use of local produce. For a more informal dining experience (or as an alternative) you can dine at the Inn which offers an excellent Carvery and an extensive menu from sandwiches to steaks and finger food to fish!


Registry office:

Old Forde House, Brunel Road, Newton Abbot

We offer the Bride and Groom a complimentary bed and breakfast stay in our Bridal Suite on the night of the Wedding - the perfect way to finish a perfect day.

For any enquiries please call Dani Palmer on 01626 355515

Location and Attractions

Getting there.

Sat nav users: type TQ12 3QH

Send to Tom Tom

Nearest motorway: M5, J31, 11.50 miles
Nearest train station: Newton Abbot, 2.00 miles
Nearest airport: Exeter, 17.00 miles
Free parking on site (200 spaces)
On site disabled parking (6 spaces)

Hackney Lane
Newton Abbot
TQ12 3QH

What's nearby?


  • Exeter Rugby Sandy Park (15.8 miles)

  • Exeter City Football Club (16.9 miles)

  • Newton Abbot Racecourse (1.2 miles)

  • Exeter Racecourse (8 miles)

Cities & Attractions

  • Paigton Zoo (10.4 miles)

  • Living Coast (9.2 miles)

  • Darmoor National Park (23.5 miles)

  • Crealy Amusement Park (17.8 miles)

  • Paignton and Dartmouth steam railway (10.4 miles)


  • Exeter (15 miles)

  • Torquay (8 miles)

Meetings, Conferences and Events

BEST WESTERN The Passage House Hotel is Situated on the edge of Dartmoor overlooking the Teign Estuary, so it offers a stunning scenic backdrop for all kinds of business event or teambuilding residential!

Available room set ups

U shape

Templar Suite

Our Templar Suite is location on the ground floor of the hotel, has disabled access and
benefits from natural daylight.
The Templar Suite is versatile and can offer a range of different layouts to suit your conference needs, from boardroom layout to cabaret layout.

Templar 2

Our Templar 2 is location on the ground floor of the hotel, has disabled access and
benefits from natural daylight.

Teign Room

Our Teign room is location on the ground floor of the hotel, has disabled access and
benefits from natural daylight.
The Teign Room is perfect for intimate meetings, it can accommodate up to 12 delegates in boardroom layout.

Room Theatre Classroom U-Shape Boardroom Banquet
Templar Suite 120 80 50 50 150
Templar 2 25 40 25 30 40
Teign Room 20 12 10 14 0
Riverside 24 15 14 20 0
Have an enquiry?
Contact events on 0845 620 0506


  • TripAdvisor
TripAdvisor Traveller Rating: Rating: Based on 786 traveller reviews
Rating: 5 263
Rating: 4 305
Rating: 3 133
Rating: 2 48
Rating: 1 38

Handy stopover

09/10/2015 Rob_and_Ann_kids, Redditch, United Kingdom

Stayed 1 night recently on local business. Despite the near'ish main road flyover its a fairly peaceful spot. Reception were efficient. I had a room in the North lodge, there are these two room annexe... more


A Gem of a Hideaway Hotel

07/10/2015 margatekid, Wilton, United Kingdom

Tucked away in a corner of Devon I found this little gem. Quaint yes, classy yes and good facilities as well. Dined in the pub [part of the hotel] first night and it was very laid back and informal. ... more


Well made choice

05/10/2015 Dormouse39, Peterborough, United Kingdom

We chose The Passage House Hotel accomodation in one of their suites overlooking the River Teign. What a brilliant choice it was. Well located along Hackney Lane in Kingsteignton, Newton Abbot. Build... more

Owner Response
PassageHouse, Director of Sales at BEST WESTERN Passage House Hotel, responded to this review
Thank you for review. I am glad that you enjoyed your stay with us. We hope to welcome you back again soon Kind Regards Carley Warren

Worst Best Western ever

03/10/2015 Nesco, Austin, Texas

We mostly stay at BW hotels because we want to make sure that our needs are fulfilled. However, this was major disappointment. The staff was unfriendly (especially the receptionist) and the room was d... more

Owner Response
PassageHouse, Director of Sales at BEST WESTERN Passage House Hotel, responded to this review
Thank you for your review. I would like to confirm that we tried our best during your stay, we had our IT technicians out who advised there wasn't anything wrong with the internet in your room. We however offered you different solutions during your stay including a room move which you declined all options. If you would like to discuss this further please feel free to contact me on 07725481518 Regards Carley


02/10/2015 surreyBrenda, Surrey

Bedrooms facing the car park need refurbishment , our had a strong smell, and we were unable to change to our satisfaction , the room was dark as we had to close the blinds for privatise. The evenin... more

Owner Response
PassageHouse, Director of Sales at BEST WESTERN Passage House Hotel, responded to this review
Thank you for review. I am sorry to hear that you were not satisfied with your stay, if you would like to discuss your stay in more detail please do not hesitate in contacting me on 07725481518 Kind Regards Carley Warren