Booked a room for a nights stay on business. Reception area seemed very nice and I was allocated a room in the village complex. At reception I was handed a map with directions to 'the village'. To reach this I had to drive around to car park number 6 and drive through what looked like an industrial estate only to find a very dated complex of chalet style bungalows.
The village is set away from the main hotel and restaurant which meant a good walk to go to the restaurant for dinner and breakfast. I am glad it was not raining.
Also traveling as a lone female, being allocated a room away from the safety and security of the main hotel could easily make one feel a little insecure and stuck out on a limb.
Inside the chalet room was just as dated as the exterior of the run down and grubby complex. The bathroom was ok with plenty of towels and toiletries, but each of the sink taps where not fixed and found to be rotated round to obscure angles. It also took a long time for hot water to filter through.
The bed was made up of the most terrible ill fitting sheets which moved off the mattress with relative ease and did not appear to be in any way fitted. The quilt did not fit the quilt cover, and the quilt could be seen and felt as the quilt cover did not fasten. The quilt itself appeared to be very grey, thin and aged. I shudder to think how old the quilt is and how many bodies have slept under it.
The telephone in the room was covered in a thin layer of dust and the ceiling was made of poor fitting ceiling tiles, which showed light through from the roof above.
Calling to get room service also proved to be very difficult as the guest information book states that room service is available 24hrs. I made attempts to call numerous times, before having to call reception to check it was the correct number. Room service was only answered once the receptionist had made them aware that someone was attempting to call them.
Wifi is also advertised but this was very poor and intermittent.
Overall, I felt misled by the website and the photo's of the rooms on offer. As i did not book the room myself, I am unable to say if the village chalet type room was disclosed at the time of booking, but there is certainly no pictures of these rooms on the website.
Had I know of this before hand I would never have booked to stay, and I have no intention of booking to stay here again in the future. less