Best Western Pacific Highway Inn

It's about what you'd expect for a drive-up motel near the highway - maybe a little nicer in all. The breakfast was great, and the pool area was nice. No complaints about the room - it was nice and clean, and we got a rollaway bed for $8/night. The breakfast was great. The catch: I had a question about my bill prior to check out - as expedia apparently got the tax figures wrong and I seemed to have been overcharged. When I approached the desk on the morning of my check-out to ask about the bill, the woman there appeared ready for an argument....when all I wanted was an explanation. I eventually got the explanation, but was left with a bitter taste in my mouth. I'm pretty sure that she thought I was looking for a handout. Well, I wasn't - and its very unlikely that I will return to this hotel during my next visit to Salem. For what it's worth, the "exercise room" was pitiful - 3 pieces of equipment, and one didn't even work. The other two were both way over 20 years old. I got my cardio on the concrete by the pool instead. Breakfast was awesome though....gotta give em credit for that. Next time I'll pay $20/night more and avoid the headache, get a workout, and still get a good bowl of granola. less

We stayed at this property on 07/13 in room 220. There was a short wait to check in, as only one clerk on duty, but was no longer than 5 minutes. Front desk clerk was very affable and helpful. This hotel is actually a rebadged motel as all rooms face the parking lot. No elevator available. The room was well appointed; with microwave, micro-reefer, TV, desk, iron/board, table and chair. The bathroom had a large shower. Room was very clean and in good repair. Breakfast is available in the morning with the typical BW fare. We took our food to the room to eat, as the dining area was full. I would recommend staying at this property if you are in the Salem area. Cost for one night with tax $160.65. less

Pros: Good location in Salem, continental breakfast decent. Cons: Parking was crowded and we had to park nowhere near our room. Booked a stay here and was pleasantly surprised. We travel to Oregon often and have had some bad experiences so I was thrilled this Best Western was decent, provided the price per night. Definitely no frills or extras other than breakfast but for $115 a night I can’t complain. Bedding could be updated. The girl at the front desk was friendly and helpful. I can appreciate good desk staff as it seems hard to come by except when we are at 4-Star hotels or better. Will stay here again if we need to stay in Salem. less

Our room was clean, the bed comfortable. Pillows were very big and hard so not comfortable we could’ve dealt with that and we did deal with it. The worst thing about the whole thing is that it was mid 90s and our air conditioning did not work also the Wi-Fi did not work. When we checked out I said to the lady that the air conditioning in our room does not work nor does the Wi-Fi, her response was did you call the man? I said well we got in at 10 o’clock last night and she said well we should have called him he would’ve fixed it. In the first place we didn’t know it wasn’t working at 10 o’clock last night as it wasn’t on then, it ran all night long but it never cooled the room. Their free breakfasts, and we’ve had many, was the worst we have ever had. The gravy was like wallpaper paste the sausages were like rubber and the eggs were a powdered mess. Would I recommend this place? If you’re a traveler and you need to find a place to sleep at the last minute it’s fine the room was clean the bed was good but if you’re looking for any other amenities forget it. less

Well the room was clean. Lack of an elevator was inconvenient but livable. Room had AC but it was impossible to control past on or off. It was very loud and just had to leave it on all night but that made the room super cold. Shower was a walk-in type that was plenty large but a lack of a place to put your foot up made it hard to clean your feet, legs, and to shave legs. Fridge and microwave were appreciated. Breakfast was full and hot: pancakes, eggs, meat, fruits, oatmeal, yogurt, toast, cereal, pastries, juice, and maybe something I forgot. The sorest part of the room was the pillows. Beds were okay, but the pillows were hard and super high/poofy so it wrenched my family’s necks to sleep on them. I asked if they had others, nope. I pounded the heck out of mine and was able to use it one night only. Front desk workers were all nice and welcoming. less