First Impression in Malang City
24/05/2017 Dea A, Surabaya, Indonesia
As my business trip, I often visited around Indonesia Hotel. One of my trusted international hotel chain was Best Western. Eventhough Best Western Malanf located in not strategy area, they had a ic... more
As my business trip, I often visited around Indonesia Hotel. One of my trusted international hotel chain was Best Western. Eventhough Best Western Malanf located in not strategy area, they had a iconic hang out for couple moreover teenagers for spend their quality time relax beautiful lansdcape view at the night. It called by Skyroom. Authentic food as melted in journey to historical city. Lobby are greet warmly by staff, from the first I opened the door they greet aloud and spiritful. Their named, I still remember Amel and Yuan. You are great assets in your company, aren't? Facilities always same, the differences was service. Two young girls very well-known recognize me every I passed by them, escort until to the room, and well-explained about facilities with surrounding excitement place. Room was enlarge with modern nice decoration, very warmy seems. Breakfast buffet as restaurant was so minimalist, I gave score 7 from 10. Hopefully, you can change your opinion for give authorize and special loyalty for special breakfast in your lounge Skyroom for guest who stayed on your High till Highest level of your room. Just make an effort for best service for High Class in Junior Suite, one of your strategy for increase revenue. Parking was a lot space in midday but almost sun goesdown, outsider guest will be fullfil till main road. What a spectacular concept you are! Once, thank u Amel and Yuan, both of you make my stay being memorable one. less
Anzar M, Manajer Umum at Best Western OJ Hotel, responded to this review
Dear Ms Dea A,
Warmest Greetings from BEST WESTERN OJ Hotel Malang
Thank you for choosing BEST WESTERN OJ Hotel Malang as your destination to stay in and sharing your valuable review.
We are delighted to learn that you had a fantastic experience with us and dedicated to always serve guests with finest service up to their satisfaction.
It has been an honor to be at your service and we certainly look forward to welcoming you back here upon your upcoming visit.