Best Western Burnley North Oaks Hotel

Stayed here on a short visit recently. All the staff were very helpful and friendly. The rooms were spacious clean and comfortable and breakfast and evening meals were excellant. We had full use of pool and spa etc and would definately stay here again if in the area. All in all it was a very pleasant stay and excellant value for money. less

Not sure why some negative reviews here.. couldn’t fault our stay from the friendly welcome to the lovely room -worth having a superior-with fabulous hospitality tray! Lovely bar snacks and amazing building with great stained glass window! less

Alice and Dan are amazing! They have been nothing short of attentive and spectacular. They have been lovely! Even with a party of drunk and annoying people! I’m so pleased and I even asked to tell their boss how happy I was with their service. I can’t wait to come back for my next works party. Alice and Dan helped me have the best night! Xxx less

Good all round. Some tardiness in housekeeping and rudeness. Restaurant staff very polite and helpful. Some of them go out of the way to be nice. All Town easily visited from here. Isolated from the traffic and noise. less

Stayed here last month to meet up and have a weekend break with some old school friends. We were blown away. From the moment we stepped into the hotel we were mesmerised. The grand staircase was so pretty. My room was right at the top of it (102, an executive room), and it was spacious with lovely little touches including; sparkling spring water, cookies, toiletries, slippers and bath robes. Definitely worth spending the little bit more. We also had free access to the leisure facilities, they were on the smaller side but sufficient for what we needed. Some parts of the hotel are slightly dated but it's fitting with the period of the property, and only adds to the experience. We ate in on the second night and our evening meal was divine, couldn't fault anything other than the waiting time was slightly on the longer side, however, the restaurant was really busy so it was to be expected. Breakfast was also good quality and severed quickly on one day and then it was a buffet breakfast the next due to a full hotel. The saff were all young but well mannered and helpful, such a credit to the hotel. After reading previous TripAdvisor reviews we were a little sceptical on what to expect and considered choosing a different hotel but we are so glad we didn't. We will definitely be returning next year. And would reccomend it to family or friends visiting Burnley or Pendle. less