Best Western Burnley North Oaks Hotel

To be honest I was sceptical as the price seemed so cheap but I was really pleasantly surprised. The food was lovely, lots of choice at breakfast and the portions for the evening meal were huge. Lovely spa facilities. We upgraded to a suite which we thought was excellent value for money. Would definitely return. less

Stayed for two nights. Lovely stunning hotel. Lots of character. The staff were all lovely. The food was excellent. Our room was lovely also, clean and fit for purpose. Only one thing I would say let it down. The room doors didn’t close slowly. All night you could hear room doors banging as other guests didn’t hold them to shut. Otherwise a lovely stay and we will be back. Thankyou. less

Visited for 1 night for a family Birthday on an all inclusive basis. Excellent deal for £119 for the two of us and dog. Every member of staff we encountered were friendly and helpful, rooms a good size with clean, comfortable beds and dog bowls ready with treats. The 2 course evening meal was enjoyed by all 10 of us, although the Chocolate Cheesecake was a bit of a disappointment. Wide range of breakfast buffet to suit every taste. Husband used the pool facilities, very clean and he rated it 10/10. Very impressed with this hotel and the all inclusive deal and would definitely return. less

We attended the Gala and meal that was held on New Year's Eve; we also stayed the night so we did not have to arrange for a taxi, which I have found can be a little hit and miss on NYE. When we arrived we were given a glass of Prosecco and some canapes and we thought that would be it, but no, staff kept on coming around offering more Prosecco and canapes until the first course of the meal was served. The meal that served was very good and we had plum tomato and basil soup, followed by a citrus fruit sorbet with the main course being herb crusted rack of lamb (me) and sauteed local chicken (partner). The dessert was an "assiette of mini deserts" (sic) so I was very surprised to have a plate of small desserts placed in front of me as I was thinking that we may end up with sand from the Sahara, Gobi and Kalahari deserts! (joke!). All corny jokes aside the meal was very tasty, well presented, hot and very thoroughly enjoyable. The evening's entertainment comprised of a disco until 2 a.m. with the traditional bringing in of the New Year at midnight. We enjoyed the evening very much and will give serious consideration to attending again next New Year's Eve. We have stayed at The Oaks in the past and we were not disappointed with the room on this occasion as we haven't in the past. It met the standards that we have come to expect from a Best Western Hotel - good in room facilities and the room being spacious. The only down side is that we were staying in the 'new' wing which is a little bit of a trek to reception as it involves trips up stairs and down stairs due to the way the hotel is laid out - rather an inconvenience. However, that said, it did not detract too much from our stay. less

I stayed at this hotel with my granddaughter partner and daughter it was an old fashioned hotelthe night staff were lovely and helpful but omg we had 3 suitcases and a toddler and a pram and had to go up and downs loads of stairs to get to our roomwhich was at the back of the hotel unfortunately i wouldnt stay here again as we werent told there was no lift etc this is definately not a hotel that is suitable for familys with babies or for disabled people less