Best Western Burnley North Oaks Hotel

We stayed here for our friends wedding, the food and staff were fantastic during the wedding and also at breakfast the next day. The pool and gym were an added bonus that we enjoyed using We would definitely recommend this beautiful hotel to anyone! less

Attended a theme night at this hotel with friends and we booked rooms as well Was a little concerned after reading some reviews, but can honestly say out stay at this hotel was excellent. The room was very clean and more spacious than what I expected, yes If you wanted to find fault perhaps you could, but for the price we paid it was excellent. All the staff from reception to waiters were very polite and friendly. Lots of stairs to negotiate to get to our room which we found quite quirky, but if you had any kind of mobility problems then it would be difficult. We all said we would stay here again and I'm sure we will if any more theme nights are on less

A group of 16 pensioner friends returned to this hotel for another autumn walking holiday in the West Pennines. The hotel offered excellent value for a group booking and provided all we needed for the occasion. The staff were friendly and dealt promptly with a few minor issues. The bedrooms were clean. Cooked breakfasts were ordered and served at the tables. Our dinners were particularly excellent and we were seated at a large table in an annex next to the restaurant. This arrangement suited us as we followed the meal with quizzes, card and memory games. It is pertinent to note that the kitchen met the dietary needs of some vegetarian, coeliac and Jewish members. A few of us used the small spa which satisfied me. One or two of our party were accommodated close to the gym and heard instructions from fitness coaches just before 7.00am. I believe the hotel and spa had been created out of a building that had been used as council offices, giving a rather unusual layout. less

What an awful experience. Everybody was all sat really close together,& staff just kept saying ‘we’re short staffed’ as a lot of people were complaining. The food was all coming out from one side of the room to the other,by time it got to the far side the food was really cold & there only seemed to be one person handing out plates. Also it was supposed to be an 80s/90s theme with live acts & music,& the live ‘act’only came on for about an hour after desert! The music was very random as well as the entertainment. He was more like a children’s entertainer & had people on stage on space hoppers & wearing a ridiculous costume! less

On arrival we were happy with our room The beds were comfortable and it was clean. Tea and coffee making facilities weren't advertised on the booking so that was a bonus. The food in the restaurant was first class, the spa was lovely and the staff were friendly and helpful. All in all a lovely 3 nights stay. less