Best Western Burnley North Oaks Hotel

Just had an overnight stay for a catch up with friends. We took advantage of the all inclusive package. On arrival we were greeted by a lovely receptionist and given directions to our room. The room was small but clean and lovely white crisp bed linen. and comfortable beds. We used the pool and gym facilities which were lovely, nice evening meal and drinks in the all inclusive bar. We were expecting house drinks but most were branded and a great variety of choice. Nice breakfast. Throughout the stay all the staff we met were very friendly and helpful. There are a lot of steps but we knew this before our arrival and didn’t stop us enjoying ourselves less

We have just returned home after a few nights on the All inclusive stay. After a disappointing start, having booked an Executive room, the room was not what was expected for an upgraded room. We spoke to Louise on reception and voiced our disappointment with the room, and without a second though she tried to make it possible for us to be re-roomed, however the only option was to go in a standard room for the night and on our 2nd and 3rd night we were put into a Suite (Rm 101) at no extra cost. The room was very spacious, with a separate lounge/sitting area with TV. The food on the AI menu was the same each night, however it was very good food and the fish of the day which was Salmon was cooked to absolute perfection. The staff in the dining room all worked very hard and i would like to make a mention to Jordan and Donna who made sure that we had everything we needed and that our meals were cooked to our liking. The leisure facilities were very relaxing, especially after a days golf and a day walking up Pendle Hill. All the staff that we came in contact with all had a smile on their face despite the hotel being noticeable undermanned. We would definitely stay at this hotel again if we are ever in the area. I would like to say a big thank you to all the staff for making us feel welcome. less

My partner booked a one night stay here to get away from the kids for a bit!! Hotel is a bit dated and it feels a bit like a maize when walking through the corridors but the rooms are what I’d expect for a 3 star hotel and the staff were friendly too. Thank you!! less

This is a very nice looking hotel. The staff we spoke to were very friendly. We couldn't use Netflix on the TV due to poor Internet. If you struggle with stairs then maybe this isn't the place for you. There are many short staircases through this rabbit run hotel. We also found that when it is busy then the corridors got very loud. The rooms could do with a bit of soundproofing. Also slow close doors on the rooms would be a bonus. Our door and others on our corridor slammed closed when being closed. less

Super king size room,very spacious and comfortable.Food only average but overall really good value for money.Nice spa.Lovely building with a beautiful staircase and stained glass window,Well stocked bar,with good service less