Best Western Burnley North Oaks Hotel

Could be a bit cleaner, but seen much worse places in Blackpool lol. Afternoon tea were perfect! Jacuzzi was way too warm, couldn't stay in for longer than a few minutes. Staff were helpful and very friendly. less

Nice hotel... A bit shabby.. light bulbs in the dining room need changing Lots of stairs up and then down for no particular reason Food good although waiting staff were unsure of what made up a set menu...Breakfast good and hot food served to the table which was nice Leisure centre good but pool rather small and hot Parking excellent plenty of space Hotel difficult to find ..sat Nav didn't know where it was!!! just look out for the signs. Burnley is a particularly horrible place dirty and scruffy But if you have to stay in Burnley then the oaks is a good bet less

Booked a spa afternoon on Groupon and was very disappointed. The spa changing rooms were dirty, dust on the back of the toilet/shower doors and just generally shabby/in need of a good scrub. Didn't even bother getting changed and going in as it was so off putting. I see a previous comment on here about cleanliness. Perhaps worth aknowleding the feedback and getting someone with a fresh pair of eyes to point things out. Was a birthday present so really disappointing, just glad it was a deal on Groupon and didn't pay full price. less

The staff were helpful, the rooms were spotlessly clean and the pool was great for the kids. There is little doubt that the hotel itself is a bit tired and could do with a refurb but on the whole a very enjoyable and peaceful stay. less

We stayed here enroute to the lake District. Staff all very helpful on check in and in the bar. Our room was clean and tidy with everything included that we could need. We used the spa which was very clean and had a decent size swimming pool, sauna, steam room & two jacuzzis. We are at the hotel in the evening and had no complaints with the food but there was a party going on elsewhere in the hotel and the guests were very loud and the language used was not very acceptable, we could hear it in the dining room and it made it not a relaxing meal. Breakfast was plentiful and very nice. The hotel is a nice place but is looking a bit tired in the corridors and in the dining room, definitely could so with an upgrade in public areas. We did have a good stay though! less