Best Western Northpark Inn

4809 NW Stallings Drive, Nacogdoches, Texas, 75964, United States
based on 157 reviews Trip Advisor Logo
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Best Western Northpark Inn

Welcome to Best Western Northpark Inn!

From baseball to the Blueberry Festival, our Nacogdoches, TX hotel is conveniently located close to all the area attractions.

Stephen F. Austin State University is a short drive from our Nacogd
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Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Northpark Inn

Traveller Overview:
4.0 Rating: 157 reviews
Excellent 38%
Very Good 28%
Average 21%
Poor 4%
Terrible 7%
Rating

H1568OTsuew, wrote review 03/03/2020

Fabulous place

Office staff was friendly and welcoming and enjoys her job. Lobby clean and neat. Our room has laminate flooring which I loved. Exceptionally clean and nicely furnished and accessory. A super deal at ... more

Owner Response
bestwesternnacogdoc, Hotel Manager at Best Western Northpark Inn, responded to this review
Dear Guest, Thank you so very much for sharing your wonderful feedback. It is heart-warming to receive positive comments from our guests. We are delighted to note that you had a pleasant experience with us. I hope you are impressed with the exceptional and warm hospitality extended to you by our team. We look forward to welcoming you back soon again. Sincerely, Hotel Manager
Rating

mikekumor55, wrote review 02/12/2019

Trivia Mic andthe RnR Party

Excellent place to stay in Nacogdoches. very pleasant and quiet. Breakfast tasted good but needs more variety. Pleasant curteous staff with great customer service. Easy access to events and meetings. ... more

Owner Response
bestwesternnacogdoc, Hotel Manager at Best Western Northpark Inn, responded to this review
Hello Guest, Thanks for your stay at the Best Western Northpark Inn. We are delighted to see your feedback. Your appreciation is very much encouraging. Our team will offer yet another awesome hospitality next time. Looking forward to your next visit. Sincerely, Hotel Manager.
Rating

KayStan2345, wrote review 30/10/2019

The General Manager should be Fired

I had to cancel my reservation 45 minutes after making it. The front desk gave me 3 different excuses as to why they couldn't cancel any reservations and said to call when their General Manager was th... more

Owner Response
bestwesternnacogdoc, Hotel Manager at Best Western Northpark Inn, responded to this review
Dear Guest, Thank you for your review and for staying at the Best Western Northpark Inn. We are appalled to see your feedback. Please allow me to offer our apologies for the inconveniences that impacted your stay. Your observations have been taken up by a team for verification and necessary actions. It shall be our endeavor to offer a fantastic experience to all our guests but regret that this was not the case with your stay. If you would like to get away in near future, I shall personally assist you to ensure that you get a fine stay as I don’t want your last memory of this hotel to be a negative one. Regards, Hotel Manager.
Rating

jjmom901, wrote review 23/09/2019

Family stay at hotel

Hotel was very good for the price. It was not far from our event and we enjoyed our stay. Rooms were clean and atafff we friendly and helpful. There is a great cafe type restaurant within walking... more

Owner Response
bestwesternnacogdoc, Hotel Manager at Best Western Northpark Inn, responded to this review
Dear Guest I would like to take this opportunity to thank you for your recent stay at the Best Western Northpark Inn and your feedback. We are happy that you were delighted with your stay and staff hospitality. I have shared the comments on your stay with the team. We would love to welcome you back to our hotel again. Assuring you of our best attention at all times! Sincerely, Hotel Manager.
Rating

krw1980, wrote review 23/09/2019

Room appears clean but I do question how clean it could be with cold water.

The room appeared clean. However, I had to take a cold shower, because there was not any hot water. I spoke with the girl at the desk about it and all she said was that she had been trying to get a pl... more

Owner Response
bestwesternnacogdoc, Hotel Manager at Best Western Northpark Inn, responded to this review
Dear Valued Guest, Greetings from the Best Western Northpark Inn. We are very much concerned with your feedback. Our apologies for the unsatisfactory experience. Thanks for bringing it to our notice. The hotel tries to offer a nice stay to all our guests but failed this time. Actions shall be taken to improve everything on priority and you can have a good stay next time. Hope you will reconsider. Sincerely, Hotel Manager.