Nicely Remodeled - WIsh Other Guests Wouldn't "Honk" Cars Locked!!
08/01/2017 AGoingGal, Huntsville, Alabama
This is a motel style facility with stairs and no elevator. We had a nice size room on the ground floor which allowed us to park in front of our room. The room had obviously been recently remodeled ... more
This is a motel style facility with stairs and no elevator. We had a nice size room on the ground floor which allowed us to park in front of our room. The room had obviously been recently remodeled with contemporary furnishings with clean lines and was very pleasant. They have a laminate floor instead of carpeting which helps with keeping things clean. There was a runner on each side of the bed. The room included a sofa, refrigerator and microwave and everything was clean and refreshed. The bed slept fine and the temperature was easily maintained in the room.
The only irritant was a guest next door to us must have needed to go to their vehicle often and they may have had OCD as they "honked" it to ensure it was locked about 30 or so times during the evening. This is very annoying in a drive to your door motel!! Everyone consider the other guests!!
The breakfast area was small with only three tables. They have coffee in this area in the evening and the receptionist was happy to offer to make me fresh coffee when I checked in (the coffee was still hot so not needed) . They also have hot cocoa packets set out.
The front desk agent on duty was super. She offered to make fresh coffee for me and also worked hard getting a channel guide that matched our set and delivered it to the room. The TV was a good size and the refrigerator was large and had an ice compartment. The microwave was an older style with no button settings which made popping popcorn difficult (it got slightly burnt). They had good internet here (seem to have decent internet at most Best Western hotels) with 7 MBpm download.
Breakfast had a surprising number of items with eggs (scrambled and hard boiled), sausage, sausage gravy and biscuits. They had several bread choices, cereal, and yogurt and the ever present waffle maker. The orange juice was nice and the coffee good. We didn’t want for a thing. less
MANAGEMENT44436, General Manager at BEST WESTERN Northpark Inn, responded to this review
Thank you, AGoingGal, for your wonderful response! Your attention to details is amazing! Yes, we did in fact recently remodel. Thank you for noticing! I would like to offer my sincerest apologies for your noisy "honking" neighbors. They should have been more considerate towards the other guests by limiting their trips to the car, or at least, manually locking the door. If you don't mind a slightly longer walk to your room, then next time we can put you in a room facing the pool where its much quieter. But if facing the parking lot is where you want, then that makes us happy too! Just don't be afraid to let us know anytime someone is keeping you up with their noise. We will be glad to contact them about the noise level. I hope you give us the opportunity to exceed your expectations in the future!