Best Western Muthu Queens Hotel

My partner and I stayed here while we were touring around Scotland. If we are being honest we would NOT stay here again. To us we saw it as just a bed and not anything else impressive. Also the shower has next to no power and it took a long time for the hot water to even come through with the shower and even the bath. There was no ventilation in the bathroom either, when taking a shower or a bath it became very stuffy and uncomfortable. The bed was okay but quite hard. The pillows were like lying on rocks. The TV was too small for the room. Overall experience was very poor. I would only recommend this place if you know you will be out all day and don’t plan on spending a lot of time in the room less

If the idea of a hot tub in the room is nice, it is the only thing that worth to go in the hotel : a big stain on the wall of the room, very small bar, grumpy staff, basic room (quiet ugly), beds weren't comfortable (too soft). The view can be amazing if you are lucky enough to be on the right side of the hotel, though ! So even if it wasn't terrible... I wouldn't recommend that place. less

We went on a fantastic tour of Scotland and ended up in the beautiful resort town of Oban staying in the BW Muthu Queens Hotel. This hotel is perfectly situated and within walking distance of the shops, restaurants and main attractions. Car parking on-site is fairly limited but there is always somewhere to park within close proximity of the hotel so this should not be a major issue. The reception staff were very warm and friendly and provided a nice welcome for us on arrival. Check-in and check-out were both very efficient. We were allocated a superb room with a good sized bathroom and beautiful views across Oban Bay. The room was very clean and comfortable and we had a very good night's sleep. All staff were were friendly, efficient and customer-focused. The dinner menu was limited but the food quality was good. Breakfast was very good with plenty of choice. We also enjoyed the bar for a night cap. Many thanks for making our last days visiting Scotland an enjoyable experience. less

It was a great place to unwind after a day of driving. Parking in the Hotel lot was very tight. I'm not sure how some of the vehicles got in there, or how they were going to get out. Room was large enough for the bed and some furniture, but not much else. All was forgiven when I saw the Jacuzzi tub. After walking around town and having dinner with my companions, I spent a nice long hour in the tub soaking. The hot water at this hotel is HOT and there are warnings on all the spigots. Believe them. Breakfast was only so, so. less

There was a general tiredness in this hotel. There was no offer to help us with bags up the flight of stairs to the elevator. The room decor was in need of updating. We were told on check-in that we should make dining room reservations because it tended to get booked. Ha! The place was practically deserted. The dining room is beyond drab with poorly prepared food at inflated prices and a lifeless serving staff. The hotel is on the outskirts of town. less