Best Western Muthu Queens Hotel

I stayed in the Queen Mary Suite and it was lovely. There are 2 suites at the very top floor and I got a late booking deal so I stayed. 3 separate rooms - living room looking over the sea - stunning, a bathroom with jacuzzi bath which changes colour and a very comfortable bedroom. Every thing was super.....but for a very loud fan in the bedroom which was outside the bedroom window on the roof of, what I believe, is the kitchen of the hotel. When I say loud, I really do mean it. I rang to reception and was prepared to move out of my luxury room as I knew I could not sleep with this noise. I was told the fan would be switched off at 9pm. It was switched off shortly after 9 as promised and the silence was blissful. However, the fan goes back on between 6.30am and 7am again. I take it this is for breakfast cooking. So, it was ok for me as I was working locally and was up early but if you are on holiday and expecting a lie in - you need to know about this. Ive seen reviews about the lack of parking and it is correct - there are only 5 or 6 spaces in the front. I parked on the street which requires a ticket from 9am to 6pm - which was fine for me as I was working and away all day but again if you are relaxing or taking a tour where you leave your car behind, then you are going to have to get a ticket for it. The street parking is plentiful and its safe less

We stayed in this hotel for one night Oban. It’s part of the Best Western chain so we weren’t expecting much, but every other hotel I tried was booked due to our last minute change of plans. We were on the fourth floor but the elevator only ran from the second to the fourth floor so we had to carry our luggage up one flight of stairs to get to the elevator. The room was OK but had no air conditioning, and it was a warm evening which made us uncomfortable. The parking at this hotel is practically non-existent (six parking places for 40 rooms) nor is there any place to park near the hotel unless you just happen to get very lucky. We were going to have dinner in the hotel because I didn’t want to give up the parking place I finally found to go out for dinner. Turns out the kitchen was having a problem, and we couldn’t eat there anyway. I thought the breakfast was very good for the class of hotel so I compliment BW on that. Overall this hotel was not our cup of tea but it might be suitable to others who are on a budget or can’t find anywhere else to stay. As far as we were concerned, it was better than sleeping in our car. less

Don't believe it when they say there are parking spaces at the hotel. There are about 6 (maybe) spots in front of the hotel if you have a small car other than that your options are to pay to park on the street or park a couple blocks away at a sister property. Really? The nice woman at check-in let us park along the wall providing we weren't blocking the service access. There is a lift... but you have to walk up a flight to get to it with your bags (someone to help you with that? Nope!) and you have to rangle your way through fire door after fire door to eventually get to your room. That made for some clumsy moments if someone was trying to go out as you were trying to get in. The room was nice enough for our one night stay with a jacuzzi tub but it was mid 70's when we were there and it was HOT in that room. We then learned that there is no air conditioning anywhere not even in restaurants in town. Same nice lady at front desk brought us a fan and some ice from the kitchen. You cannot get ice on your own. If we looked straight out our window (which we promptly opened as far as it would let us) we could see part of the bay but mostly our room faced the back of the main building and the dumpsters...lovely! You could take a nice walk into town for dinner or lunch providing you went during open hours. Breakfast was good but the service was mediocre. If we were to return to Oban we wouldn't pick here because of the parking and all of those doors. less

We arrived too early to check in, but we were able to park our car in the car park. We were within easy walking distance to the center of town. The room was clean and well appointed. There was a large and varied breakfast buffet. less

Great location. We paid extra (£195 per night) to have a sea view superior room. No issues with the room other than a bathroom strip light which was broken and permanently on. Great views over Oban Bay and well positioned being a short walk to the town centre. We stayed three night and had dinner in the hotel on night one. It was fair but we were wrongly charged and had to explain the pricing to the waiter who clearly couldn't understand it. Breakfast on day 2 was disappointed with a couple of buffet items unavailable. Cheap nasty bread used for toast. Toaster is a domestic one and not fit for purpose. On Day 3 we arrive for breakfast at 9.40am - 20 minutes before end of service but no bacon, eggs, black pudding, mushrooms or potato scones. Only cheap catering sausages and beans left. When asked if the buffet was being replenished we were told that they had run out of everything !! Frankly I have severe doubts as to the honesty of the response but the unhelpful waiter said he could do nothing about it. All in all pitiful service and ensures that we won't be back. Another reviewer mentioned lack of concern by staff and we would agree with the comment less