09/06/2019 Trudi M, Rossendale, United Kingdom
After a cancellation back in January I was offered a complimentary stay. The hotel room was lovely and the jacuzzi bath, great. Room was spotlessly clean and bed was very large and comfortable. Staff ... more
After a cancellation back in January I was offered a complimentary stay. The hotel room was lovely and the jacuzzi bath, great. Room was spotlessly clean and bed was very large and comfortable. Staff were really helpful and always friendly. I cannot understand why there have been negative reviews about breakfast as we found it lovely. There was a great choice, food seemed to be of a high standard and the black pudding, one of the best I have ever tasted. Would definitely return, but only if I saw this hotel on Groupon or at a cheaper rate. My only negative would be that, although our stay was complimentary, is that it is overpriced in my opinion. All in all we had a fantastic stay and Oban is a beautiful place to visit. less
MGM_Muthu_Hotels, Duty Manager at Best Western Muthu Queens Oban Hotel, responded to this review
Thank you for taking the time to provide us with feedback from your most recent stay at the Best Western Muthu Queens hotel.
We would like to take the chance to apologise for your original booking being cancelled back in January, and we are glad that you came for your complimentary stay with us.
I will pass on your lovely comments to everybody in the team, and we hope to welcome you again in the future.