Clean Hotel - Helpful Staff
13/06/2017 mikeS6557KG, Ridgewood, New Jersey
Clean rooms and lobby areas. Great breakfast. Helpful and smart staff that was very eager to go out of their way. They even worked together passing my request for another night's stay from one staf... more
Clean rooms and lobby areas. Great breakfast. Helpful and smart staff that was very eager to go out of their way. They even worked together passing my request for another night's stay from one staff member to the next until the request was satisfied (I needed an additional night and hotel was full). less
, Guest Relations Manager at Best Western Monroe Inn & Suites, responded to this review
Thank you very much for sharing your experience regarding the recent stay at Best Western Monroe Inn & Suites. Your feedback is extremely valuable to us and it has been posted on our team challenge board to thanks' every team members of the Best Western. WOW" They earned the stars for doing an outstanding job and ready for the big reward of the month. I found them very happy.(Thanks for making them feel very proud) Our team also would like to thank you for the opportunity to serve you,and also letting other travelers know about our hospitality as well.
It was our privilege to serve you and we hope to see you very soon!
Once again! Thank you very much for the kind words about our team.
Guest Relations Manager