Great and Getting Even Better
My daughter lives in the area and during a recent visit we had the opportunity to stay here. All I can say is fabulous. This management team gets it. They, and when I say they, I mean everyone that... more
My daughter lives in the area and during a recent visit we had the opportunity to stay here. All I can say is fabulous. This management team gets it. They, and when I say they, I mean everyone that works there, were absolutely wonderful. We felt at home. That's the best way I can describe our stay. The hotel is being renovated currently, but don't let that stop you. The older, unfinished rooms are fine. I've stayed at many hotels much more dated than this BW with no signs of renovation in progress. This hotel is proactive in refurbishing. I cannot say enough superlatives about this place. We are going back for a wedding soon and I cannot wait to stay for an entire week. Thank you Tom and staff!!! less
Megha Patel, General Manager at Best Western Monroe Inn & Suites, responded to this review
Dear Valued Guest,
We truly appreciate you taking the time to leave a review. Everything from check-in to check-out is geared towards making a positive experience for our guests and I am proud to see our team demonstrate that daily! i am glad to hear that you have enjoyed the stay and our team members exceeded your expectations during the stay. We will be sharing your feed back with our team members to make them feel proud for doing such a wonderful job at Best Western Monroe Inn & Suites. It was our pleasure to have you and we are very eager to see you soon!
Guest Relations Manager