Best Western Mission Bay

When I pulled in I should have trusted my gut and pulled out. Rooms were dated and dirty. Floor had not been vacuumed. Walked by two cleaning g ladies with carts who were cleaning rooms without masks. The lamp shade between our beds had a brown yellow stain on one entire side of it. Remote controls should be sanitized and sealed in plastic but they were not. Shower curtain was moldy. Paint was flaking off the bathroom door because ventilation is so bad. My sheets had a hole in them. Walls are paper thin and you can hear people all night coming in and out. This place was just plain disgusting. less

When pulling into the property seems like an average hotel. Roo.s are clean and its very quiet which surprised me. The staff were amazing. Everyone I dealt with had a great attitude. They are pet friendly. less

Our whole room smelled like someone had been smoking cigarettes in the room or cat pee we couldn’t tell, carpet was nasty, but did have nice location. I felt nauseous from the smell the whole time in the room. less

Enjoyed my time here at the Best Western at Mission Bay. Everyone was very friendly and the rooms are really clean as well. Location is right off the 5 freeway and next to Mission Bay. Great value for location and price too... I will definitely stay here again! less

I'm very sorry but as a Best Western rewards member I feel compelled to review what little experience I had at this motel. The man at the front desk was very nice, although he wore his mask below his nose while I checked in with my children, which, as a nurse, irritates me. The parking lot was crowded, we couldn't park at all near the elevator and since we had booked a 3-night stay we had a bit to carry up to our third floor room. There were a few men sitting scattered around the parking lot with cases of beer next to them, staring at my little kids and me during our every move. It felt creepy and a little threatening. The room next to ours had its door open and the couple inside were smoking I'm not sure what and playing their music very loud. When we got in our room it felt old and dirty and the bathroom sink wouldn't drain. For over $150/night it was really a horrible deal. I called Best Western and the motel let us immediately check out, refunding the 3 nights I had paid. For this I am immensely grateful. less