Best Western Mission Bay

2575 Clairemont Drive, San Diego, California, 92117-6602, United States
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Best Western Mission Bay

With Spanish-Mission inspired architecture and contemporary style, the Best Western Mission Bay delivers spacious accommodations within walking distance of the enchanting waters of Mission Bay. Relax on beautiful sandy beaches, enjoy an invigorating show more

Pets not accepted
Check-in & Check out15:00:00 | 12:00:00
2575 Clairemont Drive, San Diego, California, 92117-6602, United States

Reviews of Best Western Mission Bay

Traveller Overview:
4.0 Rating: 796 reviews
Excellent 29%
Very Good 37%
Average 19%
Poor 6%
Terrible 6%
Rating

Debbie S, wrote review 08/02/2021

Dirty hotel, maids don’t wear masks to clean rooms

When I pulled in I should have trusted my gut and pulled out. Rooms were dated and dirty. Floor had not been vacuumed. Walked by two cleaning g ladies with carts who were cleaning rooms without mask... more

Owner Response
Jesse Duenas, Guest Services / Front Office at Best Western Mission Bay, responded to this review
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future
Rating

jnnfrr2020, wrote review 23/12/2020

Very nice

When pulling into the property seems like an average hotel. Roo.s are clean and its very quiet which surprised me. The staff were amazing. Everyone I dealt with had a great attitude. They are pet fr... more

Owner Response
Jesse Duenas, Guest Services / Front Office at Best Western Mission Bay, responded to this review
Thank you for taking the time to review our hotel. We appreciate the feedback.
Rating

Emilyehow, wrote review 30/11/2020

Nasty smelling room, nice location

Our whole room smelled like someone had been smoking cigarettes in the room or cat pee we couldn’t tell, carpet was nasty, but did have nice location. I felt nauseous from the smell the whole time in ... more

Owner Response
Jesse Duenas, Guest Services / Front Office at Best Western Mission Bay, responded to this review
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Please contact the hotel to provide us with more information.
Rating

sandiegolive, wrote review 20/11/2020

Good Time in Mission Bay San Diego

Enjoyed my time here at the Best Western at Mission Bay. Everyone was very friendly and the rooms are really clean as well. Location is right off the 5 freeway and next to Mission Bay. Great value f... more

Owner Response
Jesse Duenas, Guest Services / Front Office at Best Western Mission Bay, responded to this review
Thank you. We appreciate the feedback.
Rating

Verbeaco, wrote review 09/10/2020

Confused

I'm very sorry but as a Best Western rewards member I feel compelled to review what little experience I had at this motel. The man at the front desk was very nice, although he wore his mask below his... more

Owner Response
Jesse Duenas, Guest Services / Front Office at Best Western Mission Bay, responded to this review
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.We will speak to all of our team members to make sure they are all following proper COVID precautions. We will also discuss adding security to ensure the safety of our hotel.