Nasty smelling room, nice location
Our whole room smelled like someone had been smoking cigarettes in the room or cat pee we couldn’t tell, carpet was nasty, but did have nice location. I felt nauseous from the smell the whole time in ... more
Our whole room smelled like someone had been smoking cigarettes in the room or cat pee we couldn’t tell, carpet was nasty, but did have nice location. I felt nauseous from the smell the whole time in the room. less
Jesse Duenas, Guest Services / Front Office at Best Western Mission Bay, responded to this review
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Please contact the hotel to provide us with more information.