Best Western Merrimack Valley

401 Lowell Avenue, Haverhill, Massachusetts, 01832-3683, United States
based on 538 reviews Trip Advisor Logo
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Best Western Merrimack Valley

Stay at this 100 non-smoking Haverhill, Massachusetts hotel situated near such Boston area attractions as Fenway Park, the New England Aquarium, Historic Downtown Newburyport and Icenter.

Welcome to the Best Western Merrimack Valley, locate
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Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Merrimack Valley

Traveller Overview:
3.5 Rating: 538 reviews
Excellent 26%
Very Good 30%
Average 17%
Poor 12%
Terrible 12%
Rating

mailgirl12457, wrote review 19/02/2020

Best western

My apartment house had a fire and I couldn't go back to there for months, so I stayed there and it was a good experience. Everyone was so nice and accommodating. They have a great breakfast with lot... more

Owner Response
Manager22031, Manager at Best Western Merrimack Valley, responded to this review
Thank you for your feedback about your stay at Best Western Merrimack Valley. I am glad we were able to accommodate your needs while you needed to be out of your home. Thank you for the note about our free breakfast buffet. We try hard to provide a good spread of items to make sure everyone has something they like for breakfast.
Rating

Sandy G, wrote review 04/02/2020

Issues with heat and leaky sink

Friendly and helpful people but the building is suffering from neglect since a new building is under construction. The heater/air conditioner failed so a portable heater had to be put in the room. T... more

Owner Response
Manager22031, Manager at Best Western Merrimack Valley, responded to this review
Please accept our apologies for the troubles during your stay. We greatly appreciate your business and sorry that you had encountered this during your stay. We hope to see you again and look forward to our new building being opened.
Rating

dmayo23, wrote review 25/11/2019

Stay

Honestly wasnt very impressed with hotel pool was disgusting and so wasnt the hot tub. Nothing really was nice about this place other then location. The breakfast area was gross as well.wont be stayi... more

Owner Response
Manager22031, Manager at Best Western Merrimack Valley, responded to this review
Please accept our apologies. We are currently under renovation and will be building a brand new pool and breakfast room. We hope that you come back to visit once complete.
Rating

Helenea D, wrote review 04/11/2019

Great customer service, chris,judith,palm and kitchen staff, GREAT JOB, CLEAN, GOOD FOOD, QUIET.

We found the two night stay exceptional. The complementary breakfast was awesome. Hotel clean and room linen clean and crisp. Clean and quiet. Staff freindly and I was able to check in although I had... more

Owner Response
Manager22031, Director of Sales at Best Western Merrimack Valley, responded to this review
Thank you very much for choosing Best Western Merrimack Valley! We love that you had an exceptional stay. Thank you for the great comments about our staff and our quiet, clean rooms. We are very appreciative of you and hope you come back and visit again soon.
Rating

YasssQueen32, wrote review 03/11/2019

Great staff and rooms

Not the greatest Best Western I’ve been too, but the hotel staff is the reason I’ll always come back (Samuel, the night guy, is absolutely amazing and so helpful)! Rooms are decent, breakfast is great... more

Owner Response
Manager22031, Director of Sales at Best Western Merrimack Valley, responded to this review
Thank you for your continued stays with us. We appreciate the lovely comments about our staff. We have a really great team here that we are very proud of. We hope to see you again soon.