Best Western Merrimack Valley

401 Lowell Avenue, Haverhill, Massachusetts, 01832-3683, United States
based on 536 reviews Trip Advisor Logo
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Best Western Merrimack Valley

Stay at this 100 non-smoking Haverhill, Massachusetts hotel situated near such Boston area attractions as Fenway Park, the New England Aquarium, Historic Downtown Newburyport and Icenter.

Welcome to the Best Western Merrimack Valley, locate show more

For meetings and events enquiries please call 0844 387 62 40

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Merrimack Valley

Traveller Overview:
3.5 Rating: 536 reviews
Excellent 26%
Very Good 30%
Average 17%
Poor 12%
Terrible 12%
Rating

dmayo23, wrote review 25/11/2019

Stay

Honestly wasnt very impressed with hotel pool was disgusting and so wasnt the hot tub. Nothing really was nice about this place other then location. The breakfast area was gross as well.wont be stayi... more

Owner Response
Manager22031, Manager at Best Western Merrimack Valley, responded to this review
Please accept our apologies. We are currently under renovation and will be building a brand new pool and breakfast room. We hope that you come back to visit once complete.
Rating

Helenea D, wrote review 04/11/2019

Great customer service, chris,judith,palm and kitchen staff, GREAT JOB, CLEAN, GOOD FOOD, QUIET.

We found the two night stay exceptional. The complementary breakfast was awesome. Hotel clean and room linen clean and crisp. Clean and quiet. Staff freindly and I was able to check in although I had... more

Owner Response
Manager22031, Director of Sales at Best Western Merrimack Valley, responded to this review
Thank you very much for choosing Best Western Merrimack Valley! We love that you had an exceptional stay. Thank you for the great comments about our staff and our quiet, clean rooms. We are very appreciative of you and hope you come back and visit again soon.
Rating

YasssQueen32, wrote review 03/11/2019

Great staff and rooms

Not the greatest Best Western I’ve been too, but the hotel staff is the reason I’ll always come back (Samuel, the night guy, is absolutely amazing and so helpful)! Rooms are decent, breakfast is great... more

Owner Response
Manager22031, Director of Sales at Best Western Merrimack Valley, responded to this review
Thank you for your continued stays with us. We appreciate the lovely comments about our staff. We have a really great team here that we are very proud of. We hope to see you again soon.
Rating

samanthacP6043EN, wrote review 26/10/2019

Needs an overhaul

The staff was nice ... the room was beyond out dated and just straight dirty. There is a sign stating updates are coming but I wont return until all the rooms are gutted and redone. Beds were ok for c... more

Owner Response
Manager22031, Director of Sales at Best Western Merrimack Valley, responded to this review
Please accept our apologies. We are glad to hear that your staff interaction was good and that you will be visiting again once renovations done. Thank you, Michelle
Rating

Tommy L, wrote review 22/10/2019

very warm welcome

i stay here at this very hotel once a week, and I'm always greeted by taylor or chris the moment i walk in. always clean rooms. honestly one of the best hotels i stay at when I'm on the road i wouldn'... more

Owner Response
Manager22031, Director of Sales at Best Western Merrimack Valley, responded to this review
Thank you! We appreciate you coming back again each week. We look forward to seeing you again next week.