Best Western Merrimack Valley

401 Lowell Avenue, Haverhill, Massachusetts, 01832-3683, United States
based on 540 reviews Trip Advisor Logo
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Best Western Merrimack Valley

Stay at this 100 non-smoking Haverhill, Massachusetts hotel situated near such Boston area attractions as Fenway Park, the New England Aquarium, Historic Downtown Newburyport and Icenter.

Welcome to the Best Western Merrimack Valley, locate show more

For meetings and events enquiries please call 0844 387 62 40

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Merrimack Valley

Traveller Overview:
3.5 Rating: 540 reviews
Excellent 26%
Very Good 30%
Average 17%
Poor 12%
Terrible 12%
Rating

christineboisver2020, wrote review 08/07/2020

Nothing like Advertized!

From the minute I walked into this place I was not happy. Theres a tiny lobby with a whiteboard that said "POOL CLOSED". We were supposed to have our room at Noon and got told to come back in 3 hours ... more

Rating

stacithechef, wrote review 29/06/2020

not accommodating

I checked in online and said I needed to check in an hour early and they would not let me in before 3. The H2O was scalding, not good for kids. The remote was broken, no blankets on bed, No overnig... more

Owner Response
Manager22031, General Manager at Best Western Merrimack Valley, responded to this review
Please accept our apologies. We will make sure to be better at letting our staff know that we have limited cleaning due to Covid. We appreciate your feedback and will use this to grow in the future.
Rating

mailgirl12457, wrote review 19/02/2020

Best western

My apartment house had a fire and I couldn't go back to there for months, so I stayed there and it was a good experience. Everyone was so nice and accommodating. They have a great breakfast with lot... more

Owner Response
Manager22031, Manager at Best Western Merrimack Valley, responded to this review
Thank you for your feedback about your stay at Best Western Merrimack Valley. I am glad we were able to accommodate your needs while you needed to be out of your home. Thank you for the note about our free breakfast buffet. We try hard to provide a good spread of items to make sure everyone has something they like for breakfast.
Rating

Sandy G, wrote review 04/02/2020

Issues with heat and leaky sink

Friendly and helpful people but the building is suffering from neglect since a new building is under construction. The heater/air conditioner failed so a portable heater had to be put in the room. T... more

Owner Response
Manager22031, Manager at Best Western Merrimack Valley, responded to this review
Please accept our apologies for the troubles during your stay. We greatly appreciate your business and sorry that you had encountered this during your stay. We hope to see you again and look forward to our new building being opened.
Rating

dmayo23, wrote review 25/11/2019

Stay

Honestly wasnt very impressed with hotel pool was disgusting and so wasnt the hot tub. Nothing really was nice about this place other then location. The breakfast area was gross as well.wont be stayi... more

Owner Response
Manager22031, Manager at Best Western Merrimack Valley, responded to this review
Please accept our apologies. We are currently under renovation and will be building a brand new pool and breakfast room. We hope that you come back to visit once complete.