Best Western Merrimack Valley

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Best Western Merrimack Valley

AAA - 2 Diamond

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Stay at this 100 non-smoking Haverhill, Massachusetts hotel situated near such Boston area attractions as Fenway Park, the New England Aquarium, Historic Downtown Newburyport and Icenter. Welcome to the Best Western Merrimack Valley, located off Interstate 495 in Haverhill, Massachusetts. This Merrimack Valley area hotel is conveniently close to Canobie Lake Park, the Salisbury State Reservation, Hampton Beach and the Salem Witch Museums. The Best Western Merrimack Valley offers spaciously appointed guest rooms, each featuring a microwave, refrigerator, cable satellite television with HBO and free high-speed Internet access. This New England hotel serves a complimentary breakfast each morning. Additional amenities include an indoor heated swimming pool, hot tub, guest laundry and full business services. Pets are welcome. This Haverhill hotel is close to many area attractions including the Budweiser Brewery, New Hampshire and Northern Massachusetts ski areas, the Strawbery Banke Museum in Portsmouth, and the USS Constitution in Charlestown. Guests will also be close to attractions such as Merrimack College, the University of Massachusetts Lowell Campus, the Freedom Trail and the Boston Science Museum. Corporate travelers will appreciate convenient access to the Ward Hill Business Park, Osgood Landing, Raytheon and Cisco Systems. For superior customer service and a convenient New England location, make a reservation at the Best Western Merrimack Valley today! Must be 21 with a valid ID and credit card to stay.

Location

401 Lowell Avenue
Haverhill
Massachusetts
01832-3683
United States

AAA - 2 Diamond

Summary

Pets: No Pets accepted

Check-in & Check-out
15:00:00 | 11:00:00

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Address
401 Lowell Avenue
Haverhill
Massachusetts
01832-3683
United States

What's nearby?

Recreation

3.00 mile(s) from Methuen
5.00 mile(s) from Salem, NH
6.00 mile(s) from Plaistow, NH
6.00 mile(s) from Andover
6.00 mile(s) from Merrimack
8.00 mile(s) from Lawrence
9.00 mile(s) from Georgetown
12.00 mile(s) from Amesbury
14.00 mile(s) from Seabrook, NH
15.00 mile(s) from Newburyport
17.00 mile(s) from Middleton
18.00 mile(s) from Lowell
18.00 mile(s) from Tewksbury
22.00 mile(s) from Londonderry, NH
25.00 mile(s) from Salem
27.00 mile(s) from Woburn
31.00 mile(s) from Manchester, NH
33.00 mile(s) from Portsmouth, NH
35.00 mile(s) from Boston
38.00 mile(s) from Waltham
54.00 mile(s) from Loudon, NH
56.00 mile(s) from Worcester
82.00 mile(s) from Portland, ME
92.00 mile(s) from Providence, RI
236 mile(s) from New York, NY
1.00 mile(s) from Covanta Energy
3.00 mile(s) from Osgood Landing
4.00 mile(s) from Ward Hill Industrial Park
7.00 mile(s) from Raytheon
7.00 mile(s) from New Balance®
8.00 mile(s) from Cisco Systems
11.00 mile(s) from Minuteman Industrial Park
5.00 mile(s) from Northern Essex Community, Haverhill Campus
8.00 mile(s) from Northern Essex Community, Lawrence Campus
9.00 mile(s) from Merrimack College
20.00 mile(s) from U-Mass Lowell, Lowell Campus
25.00 mile(s) from Rivier College
25.00 mile(s) from University of NH - Manchester
28.00 mile(s) from Endicott College
30.00 mile(s) from Tufts University
33.00 mile(s) from Saint Anselm College
33.00 mile(s) from Harvard University
33.00 mile(s) from Lesley University
33.00 mile(s) from Cambridge College
36.00 mile(s) from Northeastern University
36.00 mile(s) from Boston University
36.00 mile(s) from Berklee College of Music
36.00 mile(s) from Emerson College
37.00 mile(s) from Suffolk University
38.00 mile(s) from Bentley College
39.00 mile(s) from Brandeis University
40.00 mile(s) from U-Mass Boston
40.00 mile(s) from Boston College
40.00 mile(s) from University of NH - Durham
44.00 mile(s) from Wellesley College
50.00 mile(s) from Framingham State College
58.00 mile(s) from Clark University

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Contact events on 0844 387 62 40

Reviews

TripAdvisor Traveller Rating: Rating:

Based on 507 traveller reviews

130

158

Enjoyed Our Stay

22/07/2019 silvermanarts, Methuen, Massachusetts

The room was very comfortable and the staff was very professional and friendly. The beds were comfortable and the room was clean. We stayed for 3 days when our home air conditioner died in the midst o... more

Mediocre, disappointing Best Western

15/07/2019 Charg47, Oak Park, Illinois

Severely outdated facility overdue for a renovation. Countertop in bathroom was bubbling and peeling. Painted heavy caulking ring around top edge of bathroom sink. Pool water looked murky. Fitness ro... more

Manager22031, Director of Sales at Best Western Merrimack Valley, responded to this review

I am sorry you were disappointed by your stay and hope you can give us another chance in the future. We have started a renovation and looks like you noticed the beginnings of this. The renovations will bring a brand new modern looking hotel.

Horrible I do NOT reccomend.

15/07/2019 twolilangelwingz, Warren, Massachusetts

Ok so I want to start this by saying Best Western please do not respond to this with your generic BS response that you've been giving everyone, all it will do it further piss me off. This is not a queen bed!!! We measured ok. We were traveling for business and the job took longer then expected so we obviously grabbed a hotel. I reserved a double room with 2 queen beds as we had 3 adults and a child. My daughter who is sitting on the bed is the smallest adult so we used her as to size reference of the beds. We went to the front desk to address the issue of them being full beds and were turned away and told " All our beds here are queen beds ". Um no it's not your ripping people off !!! I'm 6'1 and had to sit up to try to sleep. The hotel was hot, loud and smelly. Young children unattended in hallways late at night playing and tablets. Hotel was over run with very loud wild teenagers. This is not a play for business people or families. We tried to make the best out of a bad situation and went to enjoy the pool/ jacuzzi. We arrived to the pool area around 8pm and that was a dud as well. The jacuzzi was ice cold . Staff stated that the water had just been changed and it takes a few hours to heat. Huh??? Why would you change the water at 8pm rendering it useless when you close it at 10pm and could just do it then. Smh. At first the pool area was quiet but withing 10 minutes here came the huge mob if rowdy teens and its become a very uncomfortable situation for families to the point I just removed my grandson and went back to out room. Theres more I could add but I think this gets the point across. I will say that the overnight clerk at the front desk was amazing, very friendly, happy and helpful. ( I was in the lobby getting a coffee because obviously I wasnt getting sleep here) . Wish I had read all these reviews first. Not worth the $177 they charged me for the night. Please dont say your sorry because your not, dont say your fixing it because your not. I'm reading reviews here that date way back , same problems , different year!!! And definitely do not say please try us again in the future because ABSOLUTELY NEVER WILL I STEP FOOT IN THIS ESTABLISHMENT AGAIN. Its a rip off we were given beds that fit toddlers and charged for 2 queens. less

Manager22031, Director of Sales at Best Western Merrimack Valley, responded to this review

I am very sorry you did not enjoy your stay and do apologize. We want all guests to be happy when they stay and looks like we did not make that happen for you. We appreciate you leaving your feedback and we will do what we can to make sure it does not happen for the next guest.

Beds were definitely NOT queen. Not a quiet place at all !!!

15/07/2019 bhanna520625, Warren, Massachusetts

So we booked a double room with 2 queen beds. That is definitely NOT what we got. When we went to the desk to inquire and explain we had reservations for queen beds we were told " no sorry they are definitely queen size beds, all our beds are queen size." . So we go to the store to buy a measuring tape and measuring the bed its definitely full size. So they are charging for queen beds and you end up with a bed you cant sleep in. I'm 6'1 so I had to attempt to sleep sitting up . Over all the staff was great except for not fixing the bed size issue which was out biggest issue. I didn't like that small children were roaming the building or sitting outside thier rooms alone in the hall late at night making noise, playing on thier tablets ect . We tried to make the best of the situation and figured we would go relax in the jacuzzi and pool, nope that was a dud as well. We arrived to the jacuzzi / pool around 8pm and the jacuzzi was ice cold. Staff stated the water was just changed and it takes a few hours for the water to reheat. Huh ??? If you close the jacuzzi at 10pm then why would you change the water and render it useless at 8pm, wait till 10pm when its not being used anymore. Then 5 mins later the room where the pool/ jacuzzi was was overtaken by a huge crowd of teenagers being super loud making noise and it became a very uncomfortable environment for families and children so we removed our grandson from the area and decided to just call it a night and go back to the room shower and try to get some sleep in the toddler beds they passed off as queens. The room door was jamming so you needed to manhandle it to open it close it slamming the door real hard . I took my shower all was well until I went to blow dry my hair . The blow dryer was poorly attached and the entire component flew off the wall smashing to the floor. At this point I did my best to reattached it to the wall, laughed in disbelief and attempted to get sleep ( which out of 3 adults and 1 child the child is the only one who got a comfortable nights sleep ) . Morning did not come fast enough and we couldnt have been happier to check out. I do not reccomend this establishment to anyone traveling for work or families looking for peace and quiet. You will not get that here. It seemed more geared towards the younger crowd. Vans arriving dropping off or picking up large groups of teens/ early 20s. I will say over all the establishment did appear clean so I want to give a kudos to housekeeping!! less

Manager22031, Director of Sales at Best Western Merrimack Valley, responded to this review

Please accept our apologies. We will certainly make sure to fix the hairdryer and bed situation for the next guest. I can imagine your frustration level with no sleep. The summer in our area attracts family's on vacation and as you realized some are not as quiet as we would hope. We do not encourage or allow children to be left alone or create excessive noise that disturbs others. Please do not hesitate to contact us during your stay to assist with any issues like this. We wish we could have helped more while you were here. We appreciate your feedback and will use to improve for the future.

Not a best western structure

29/06/2019 Z3414UNjamesl, Nebraska City, Nebraska

Breakfast was good. Kids ran up and down the hallway in the evening as I tried sleeping. There were weeds around the building. Locating the ice machine and the breakfast room was difficult to find a... more

Manager22031, General Manager at Best Western Merrimack Valley, responded to this review

We are sorry to hear about the issues you encounter during you stay. We will notify the correct departments to get the issues taken care of right away.

Best Western Merrimack Valley

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