Best Western Merrimack Valley

I wouldn't stay at this location again. The room was filthy and run down. The carpet was stained, wall paper along the ceiling was peeling, and the furniture was dated and in poor condition. The bed had a king size fitted sheet on a queen size bed. The bath towels are half size and non absorbent. The to-go breakfast was awful. I probably will never book a Best Western again less

We stayed here in October 2020 on our way to Maine. We we arrived i knew we had made a mistake in booking here. It is run down and looks nothing like the pictures. The front desk was wearing a mask but non of the guests were. Wearing masks is not enforced. When we got into our room, we seriously considered leaving and cutting our loses. I have never had to do that before. The light in our bathroom did not work. We called the front desk and they did send a maintenance guy to change the light. The shower was leaky. There were stains all over the carpet. The hotel is disgusting. I doubt they were cleaning and sanitizing it to CDC standards. Do not stay here. less

ok for 3 smaller dogs, quiet at night so dogs did not bark, saw other dogs and heard no barking. Room close to stairs and exit doors. Water hot, but means unlimited hot showers. Due to Covid, breakfast and pool closed but had breakfast to go bags each morning. I give the towels and blanket a 1 of 5 rating- super thin + small. Room came ready with one towel for 4 people. I guess they prefer people to come and request if they want more. Set up with toiletries as corporate standard. Front rooms are older- win screens not fitted, outlet plate cracked, older flooring, ac/heater vent not clean. Room for renovation improvements. Construction going on in back. Average stay with dogs. less

From the minute I walked into this place I was not happy. Theres a tiny lobby with a whiteboard that said "POOL CLOSED". We were supposed to have our room at Noon and got told to come back in 3 hours so they can clean my room. When we did come back we open our door to our room to a dirty plastic fork and a bandaid wrapper on the floor . It just kept getting worse. From there we notice hair on the pillows, and only 1 towel and 1 wash cloth for 4 of us. The gym is in the pool area so we were unable to go to the gym, they offered us, either. I also felt like I had walked I to an old dingy room. If I hadn't already paid and needed the 1 night stay somewhere for the 4th of July ...WE WOULD NOT HAVE STAYED!! VERY DISAPPOINTED less

I checked in online and said I needed to check in an hour early and they would not let me in before 3. The H2O was scalding, not good for kids. The remote was broken, no blankets on bed, No overnight cleaning and was not told about it. No clean towels for the next day, I asked for them and never got them. Bags breakfast was terrible. less