Best Western Merrimack Valley

401 Lowell Avenue, Haverhill, Massachusetts, 01832-3683, United States
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Best Western Merrimack Valley

Stay at this 100 non-smoking Haverhill, Massachusetts hotel situated near such Boston area attractions as Fenway Park, the New England Aquarium, Historic Downtown Newburyport and Icenter.

Welcome to the Best Western Merrimack Valley, locate
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Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
401 Lowell Avenue, Haverhill, Massachusetts, 01832-3683, United States

Reviews of Best Western Merrimack Valley

Traveller Overview:
3.5 Rating: 551 reviews
Excellent 26%
Very Good 29%
Average 17%
Poor 12%
Terrible 13%
Rating

me3052013, wrote review 29/07/2021

Best western merrimack valley

The hotel looks like it was an old Howard Johnsons. It is not of the caliber I have come to expect of Best Western. The room had a closed -up smell, not totally musty but not fresh. The carpeting f... more

Rating

Renee R, wrote review 27/07/2021

I thought I was going to have to sleep in my car

I was contacted by the property and they rebooked me. They booked me the wrong room and was given 1 small bed for my adult son and myself. The smell of cigarette smoke was choking. We both had coughi... more

Owner Response
Michelle Bechard, General Manager at Best Western Merrimack Valley, responded to this review
Hello Renee, Please accept my deepest apologies for the trouble with the reservation. I'm glad that the night employee was able to accommodate you with the extra bed and blankets. I hope that you are able to give us another chance in the future to make it up to you. Thank you, Michelle
Rating

Terry P, wrote review 20/07/2021

Famly visiting

This was knot a good stay but we suffered through it. WILL not make that mistake again. I found a Hampton Inn near buy and will use it the next time I'm there. Never had a room service provided in 5 d... more

Owner Response
Michelle Bechard, General Manager at Best Western Merrimack Valley, responded to this review
I am so very sorry. We are still not back to a full room service schedule due to Covid as we take everyone's health very seriously. Please accept our apologies for the amenities being closed for renovations. Hopefully after we have completed you will come back and enjoy! Thank you,
Rating

hmlowell, wrote review 16/06/2021

motel is totally filthy - beware

My husband and I stayed at the Haverhill, MA Best Western over Memorial Day Weekend (5/28 - 5/30). This place was filthy, the lobby looks dingy and dirty. The entry door was in need of a complete scru... more

Owner Response
Michelle Bechard, General Manager at Best Western Merrimack Valley, responded to this review
Again, please accept my apologies for your undesirable room. This is out of the ordinary and I deeply apologize.
Rating

P4538AWdavidm, wrote review 08/05/2021

Great People

I stay there every month for work , when I arrive the staff remember my name and greet me warmly, Check in is quick and smooth ,and being checked out in the morning by Jared is quite enjoyable ,great ... more

Owner Response
Michelle Bechard, General Manager at Best Western Merrimack Valley, responded to this review
Thank you very much for staying with us each month. We always look forward to your arrival. I am pleased you enjoy coffee and conversations with Jared upon your departure. We have such a great staff here and such great guests! See you next month.