I could not move in the bathroom
18/03/2017 spanishreviewer, Elche, Spain
The hotel seems to be recently refurbished but rooms are tiny to the point I could not move in the shower or leave anything in the bathroom as the sink was occupying all the space, so I had to leave m... more
The hotel seems to be recently refurbished but rooms are tiny to the point I could not move in the shower or leave anything in the bathroom as the sink was occupying all the space, so I had to leave my cosmetics in the tiny desk, which was so tiny there was no enough space to place my laptop, which lead me to work on the bed. Moreover, there was an air conditioning device out of my room window, which was causing a lot of noise, even during the night. Breakfast was okay but not so many choices. Nice staff. less
Philipp W, General Manager at BEST WESTERN Maitrise Hotel, responded to this review
Many thanks for your TripAdvisor review. The hotel has recently undergone a total refurbishment and as such all of our rooms have been tastefully redecorated to a high standard. All our rooms vary in sizes and some rooms are smaller than others, however I am sure if you would have mentioned this to the receptionist on duty we would have moved you to a larger standard double room. Our breakfast offering is under review but I can advise that a comprehensive continental buffet is always on offer with the option to upgrade to a full English breakfast (surcharge applies). I am however pleased to learn that you found our staff helpful.