Very friendly and attentive staff
14/05/2017 MajaKalan, Skopje, Republic of Macedonia
I stayed for four nights and had a very pleasant stay in this hotel. The staff are just amazing, so friendly and willing to assist in any way they can. I arrived early and although I told the lady at... more
I stayed for four nights and had a very pleasant stay in this hotel. The staff are just amazing, so friendly and willing to assist in any way they can. I arrived early and although I told the lady at reception (it's a pity I don't know her name, as she really was an angel) that I'll leave the luggage and check in at the appropriate time, she quickly confirmed that my room was ready and I was allowed an early check in (for no extra fee). The room was comfortable (I was travelling solo) and provided good facilities (tea and coffee making facilities, etc.). The wifi was excellent. I found the bathroom was a good size, clean and the shower was excellent.
The location is great, as it is very easy to get to anywhere in London (overground station, Kilburn High Road) a minute and underground station (Kilburn Park, for Bakerloo line) 2-3 minutes walk. Bus No. 16, that takes you to/from Victoria station and stops just in front of the hotel.
I tried the restaurant as well, and the food was good, reasonably priced and the service excellent.
Would definitely stay again... less
Philipp W, General Manager at Best Western Maitrise Hotel, responded to this review
What a wonderful review – thank you. Naturally I am very pleased that you enjoyed your stay. We pride ourselves with genuine hospitality and as such it is extremely important to us to go “the extra mile” something that is at the very heart of our business and I am glad to read that your experience was a positive one. I am looking forward to welcoming you again. Kind regards Philipp Weiss – General Manager