Service, Ease, Value and Comfort
02/10/2017 Duncan W, Edinburgh, United Kingdom
My wife and I arrived in Scotland, late. Our stay was unplanned, airline mess up put us into Scotland 14 hours late. We looked on the web for a hotel in Perth and saw the Best Western. We showed up... more
My wife and I arrived in Scotland, late. Our stay was unplanned, airline mess up put us into Scotland 14 hours late. We looked on the web for a hotel in Perth and saw the Best Western. We showed up at midnight, unannounced, with no booking, and were treated like family. The young man who helped us may not have had a lot of experience but handled the situation like a veteran. Shepherded us through the process, helped us to our room, even got us a glass of wine and a beer. The rooms were very clean, enough room to move about with all of our travel gear, even had plug-ins that we could find to charge our phones (not easy in some hotels) and the food in the morning was fantastic. The overall value was simply great! We would highly recommend this property to anyone! Thanks Best Western, if we are ever that way again we will definitely be in to say hello. less
LovatLucyS, Public Relations Manager at Best Western Lovat Hotel, responded to this review
What a wonderful review! We endeavour to make sure people feel welcome regardless of advance booking, or time of the day.
Our night porter is relatively new to this business, so to hear how well he handled your check in makes us very proud!
Here’s hoping that the rest of your stay in Scotland went as smoothly as your stay at The Lovat! If you ever are in the area, pop in to see us for a glass of wine, (or a beer if you prefer!)
Pleased follow us on Facebook and Twitter to see all our breaking news, and we look forward to welcoming you back soon.
*FOR BEST PRICES PLEASE BOOK DIRECTLY WITH HOTEL.*