The breakfasts have gone downhill and so has the service!
18/10/2016 louloujk, Nottingham, United Kingdom
We have stayed here many times before and we were looking forward to a few days away with our family. We have always said the breakfast here set you up for the day. However on our first morning we w... more
We have stayed here many times before and we were looking forward to a few days away with our family. We have always said the breakfast here set you up for the day. However on our first morning we were very disappointed. We were shown to our table, which was very nice and in the conservatory, by a waitress who evidently was not happy in her job! Straightaway she came and asked if we wanted tea or coffee and toast but we hadn't had time to look at the menu and she was asking what we wanted for breakfast!! We all ordered the full house breakfast, not realising it wasn't the same as what it had been on previous occasions. When the meals came we were very disappointed not only in the size of the portions (! sausage, 1 egg (only just cooked!) , 1 tomato (partly cooked) 2 rashers of bacon ( very lightly done). We asked if there were any hash browns or beans and she said they were extra and we would have to wait 10 minutes for them to be cooked if wanted those. I did say I didn't get chance to look at the menu before she took it away. Anyway we had early finished eating the bits that we could when she bought a plate with 4 hash browns on it and a bowl with beans in. When we left she said "make sure you ordered what you want all at the same time tomorrow". Faulty Towers has nothing on this place! However on the second morning that particular waitress wasn't on and it was all different again, the atmosphere was totally different - the waitresses were happy and pleasant and couldn't do enough for us. As for the rooms, one of our rooms was a bit cool as the window didn't shut and the other was red hot as the window wouldn't stay open and we think that although the radiators weren't on, the pipes ran through it to other parts of the hotel keeping it hot. The rooms themselves were looking a bit tired, the carpets could with cleaning but otherwise well appointed with views over to the beach and sea beyond. Having said all that we will go back, just hope we don't get the same waitress but even so we know now what is on the menu. less