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Best Western Le Donjon Les Remparts

4 Star

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Located right in the heart of Carcassonnes medieval citadel, the hotels 61 rooms are spread over three buildings. Guests are greeted by a warm welcome and provided with excellent service by a staff attentive to each clients needs and comfort.

The Best Western Le Donjon Les Remparts is made up of three different buildings, Le Donjon, Le Clos Trencavel and La Maison des Remparts. Our hotel has a restaurant and lounge, four conference rooms which will accommodate up to 100 guests, business services and a reception area with a television and reading lounge. Our guest rooms are equipped with television, telephone with dataports and Wi-Fi access, coffee/tea maker, hairdryer, air-conditioning, and room service.

Elevators are available for your use in Le Donjon and in La Maison des Remparts. Enjoy your stay.

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2 Rue Du Comte Roger, Cite Medievale
To make a reservation please call 0800 393130 (Freephone). For all other enquiries please call +33 4 68112300
4 Star


Pets: No Pets accepted
Check-in & Check-out
16:00:00 | 12:00:00


Location and Attractions

Getting there.

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2 Rue Du Comte Roger, Cite Medievale

What's nearby?


  • 60 kilometer(s) from Narbonne, Aude

  • 90 kilometer(s) from Toulouse, Haute Garonne

  • 160 kilometer(s) from Montpellier, Herault

  • 180 kilometer(s) from Perpignan, Pyrenees Orientales

Room Theatre Classroom U-Shape Boardroom Banquet
Have an enquiry?
Contact events on 0844 387 62 40


TripAdvisor Traveller Rating: Rating: Based on 1606 traveller reviews
Rating: 5 621
Rating: 4 688
Rating: 3 201
Rating: 2 67
Rating: 1 29

This is NOT a 4* hotel

24/04/2019 Neil T, Cheltenham, United Kingdom

Travelling on VeloRoute from Bordeaux this was planned as a rest day from cycling. Booked secure storage for bikes but none available. Reception staff were very poor and unhelpful. Allocated room in a... more


Great Hotel

19/04/2019 dhen, Los Gatos

Loved our hotel in the Fortress City of Carcassonne. Great central location, close to dozens of restaurants and interesting historical sites. Very good service and a great room (39) one of the largest... more

Owner Response
AlainDaurtieu, Directeur général at Best Western Hotel Le Donjon, responded to this review
Dear dhen, It always gives us great pleasure to read about the enthusiasm generated by our hotel and to receive your compliments. We are delighted that you have appreciated the charm of your room and the services provided by our team during your stay. We are looking forward to seeing you again for your next stay in Carcassonne. Sincerely,

Perfect Stay

18/04/2019 wendyhC5889JW,

Loved everything about this hotel. Great location in center of the old walled city, easy walk to nearby restaurants and sites like the historic castle and Church. Loved our spacious room (39) that had... more

Owner Response
AlainDaurtieu, Directeur général at Best Western Hotel Le Donjon, responded to this review
Dear wendyhC5889JW, We are very happy to see that you had a pleasant stay in our hotel and that you appreciated its location inside the Medieval City. We are delighted to see that you enjoyed the space in the room and the porterage service provided. We want our guests to be able to have a great experience during their stay and we are very happy to see that it was the case for you. We hope to have the pleasure of welcoming you again for your next visit in Carcassonne. Sincerely,

Beautiful hotel within the walls of Carcassonnee. Wonderful Staff

18/04/2019 Millie S,

We booked to come to Hotel Le Donjon in December 2018 however this was when the drone strikes hit Gatwick. After trying with so many different airlines in London we couldn't get out to Carcassonne. I ... more

Owner Response
AlainDaurtieu, Directeur général at Best Western Hotel Le Donjon, responded to this review
Dear Millie S, First of all, we would like to thank you very much for taking the time to write your feedback and for sharing it with the TripAdvisor community. We really enjoyed reading your lovely comments about how pleased you were during your stay. Knowing that you are satisfied is the best reward for our team who work hard every day to provide our guest with the best services. It was our pleasure to help you with the amendment of your booking. We are also delighted that you have enjoyed the charm, the furnishing and the comfort of your room and that you were pleased with the quietness of the hotel’s location inside the Medieval Fortress of Carcassonne. We hope to see you again very soon for a new experience which, without doubt, will be one of the best. Best regards,

Felt like a princess

18/04/2019 thordargreybeard, Phoenix, Arizona

This hotel is situated inside the castle walls. Our room on the second floor overlooked the castle spires. It truly was a beautiful and delightfully unique experience. The rooms were nicely appointed,... more