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Best Western Le Donjon Les Remparts

4 Star

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Located right in the heart of Carcassonnes medieval citadel, the hotels 61 rooms are spread over three buildings. Guests are greeted by a warm welcome and provided with excellent service by a staff attentive to each clients needs and comfort.

The Best Western Le Donjon Les Remparts is made up of three different buildings, Le Donjon, Le Clos Trencavel and La Maison des Remparts. Our hotel has a restaurant and lounge, four conference rooms which will accommodate up to 100 guests, business services and a reception area with a television and reading lounge. Our guest rooms are equipped with television, telephone with dataports and Wi-Fi access, coffee/tea maker, hairdryer, air-conditioning, and room service.

Elevators are available for your use in Le Donjon and in La Maison des Remparts. Enjoy your stay.

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2 Rue Du Comte Roger, Cite Medievale
4 Star


Pets: No Pets accepted
Check-in & Check-out
16:00:00 | 12:00:00


Location and Attractions

Getting there.

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2 Rue Du Comte Roger, Cite Medievale

What's nearby?


  • 60 kilometer(s) from Narbonne, Aude

  • 90 kilometer(s) from Toulouse, Haute Garonne

  • 160 kilometer(s) from Montpellier, Herault

  • 180 kilometer(s) from Perpignan, Pyrenees Orientales

Room Theatre Classroom U-Shape Boardroom Banquet
Have an enquiry?
Contact events on 0845 620 0506


TripAdvisor Traveller Rating: Rating: Based on 1452 traveller reviews
Rating: 5 555
Rating: 4 644
Rating: 3 176
Rating: 2 56
Rating: 1 21

Lumpy pillows, hard bed, freezing room but fantastic location

20/12/2017 axwtravels, Seattle, Washington

The room was tiny and cold. My pillow was lumpy. The bed was hard. But this hotel is right in the middle of the medieval city of Carcassone which is awesome! This hotel is all about location. It is fu... more


Fairytale Castle

06/12/2017 davidmccarthy123, Largs, United Kingdom

Great hotel in the middle of this beautiful setting. Excellent service and an upgrade to a family room in the Courtyard. While their restaurant is not in the building it is immediately next door. Brea... more


Hotel at the gates of the castle

20/11/2017 Kevin B, Lurgan, United Kingdom

Stayed here in November. We were greeted by an extremely friendly and helpful member of staff behind the reception desk, unfortunately I can’t remember his name, but he’s the template in how everyone ... more

Owner Response
Bénédicte C, Front Office Manager at Best Western Hotel Le Donjon, responded to this review
Dear Kevin B, Thank you for having taken the time to write a review of our hotel. I am really glad to know that you had a very pleasant and memorable stay with us and we thank you for having chosen our hotel. Your comments about our services in regard to your satisfaction are highly appreciated. It is always a pleasure to hear that our guests like go back home with a great souvenir of our property. Looking forward to welcoming you again soon with us. Kind regards, Bénédicte Coste Customer Service Department

Great location inside City walls

20/11/2017 balder376, Palma de Mallorca, Spain

Lovely old building with great character inside the City walls. Staff friendly and helpful and parking reasonable. Room was very small but had everything. Breakfast was poor. Unfortunately many res... more


top quality service

20/11/2017 Hamaper, Queenstown, New Zealand

Being a chain you can expect rooms to be as good as on any other Best Western hotel. However what we found remarkable was the service from the whole staff working there: from cleaners to the reception... more

Owner Response
Bénédicte C, Front Office Manager at Best Western Hotel Le Donjon, responded to this review
Dear Hamaper, I would like to thank you for having reviewed your recent stay on TripAdvisor. It is pleasure to learn of your satisfaction in particular with the services provided by our whole team. We truly hope to have another chance of welcoming you again soon at the Hotel Best Western Le Donjon for another excellent stay. Best regards, Bénédicte Coste Customer relationship department