Great location. Very central within the old town walls. I prefer staying in the old cite to the main Carcassonne town over the river. It's lovely to stroll around the old cobbled streets & never more than 5 minutes from the hotel.
A very comfortable hotel. I felt safe which was important to me as I was travelling alone. Reception staff are helpful & friendly.
I had a fairly large room which was clean & comfortable with a lovely view of the castle.
They're a bit tight with the tea & coffee. After day 1 you don't get all the bits replaced but you can get spare milk & coffee sachets at reception.
The reception area is cozy & in keeping with the olde style. There're big chairs to lounge & read the papers.
The bar is a little dull but don't let that put you off; there're so many nice places in the surrounding streets, you probably won't use it. There're no bar staff so if you want a drink you must go to reception to announce "please sir can have some more"... & they come over to the bar. Reception is friendly but being British one felt rude bothering them to come hither more than twice so I bought a bottle of wine for the room instead.
The car park is only 4 minutes walk away in the next street; but cobbles could be annoying with wheely cases. The hotel provides a pick up service the short distance.
Tip: cobbled streets... Leave your heels at home for safety. It's impossible to walk with heels.
Tip: To find it from the main gate and the airport bus, go through the arched entrance, straight up the cobbled street, it veers to the right through a small square. At the end, the castle gate will be in front of you. Turn left. The hotel is just a few yards down the street. You can't miss it! I did!
I had breakfast on day 1. A cold buffet of Cheese, ham, bread, fruit, boiled eggs, cold pancakes & cereal. I enjoyed it but priced at €15 you can get a 3 course hot meal in the cite for not much more. So I had early lunch instead of a late breakfast.
Excellent location & nice, comfortable, clean hotel. I'd recommend it as it's right in the middle of the cite. less