Best Western Laurel Inn

went to Laurel for funeral rented handicap room for 2 nites after we settled in the room was informed that we would have to move in the morning that the room was rented for next nite i asked why we were not informed when we rented the room but just told we would have to move to none handicap room next morning but they had us already booked into another none handicap room that it would not be rented that nite so all we would have to do is move the next morning well that did not work out they rented the room and said we would have to wait until the people moved out at 11 am then it would be cleaned , i told them that we could not wait that long because we were due at funeral at 11 am and i was not going to lug all our stuff back to the car then come back and lug it back in that afternoon so was told they had us another none handicap room to move to well we got our belongings packed and ready to move then told that that room was not avaliable so theh changed us again and guess what we were told shortley that it was not avaliable so we told another room number then it changed again before they finally got us into a room by now our time was running short and i was sweaty from the move and no time for another shower so i doused myself in dedorant and went to the funeral. we have stayed at best westerns several times in diffrent cities and were satisfied with our stay but we will not be staying at this location again !!!! less

There on business. The Travel Channel not available is not what I expected. I love the shows on that channel. The lady at the desk called Corp to see if we were getting all of the available channels. They didn’t answer or call her back. Not sure if she tried again. I was there a week and completely bored out of my mind. And no hot water available at the sink. I worked all day and did not want anyone in my room while I was gone or while I was resting. Had a king size bed with twin size pillows. less

I was in town for one night from Nashville, TN to attend a family funeral. I stayed at this facility because of the proximity to the church where the memorial services were happening. If I ever travel back to Laurel, I'll stay further away for a better valued hotel. This facility didn't meet my expectations for several reasons. Value - it looks good on the website and upon arrival, but I was very disappointed in the quality for $100+/night rate. My room had a moldy and musty odor - didn't seem very busy, so rooms likely got stale. The mattress in the room was terrible - I could literally feel the springs. There wasn't great noise buffering - could hear other guests. Don't count on the continental breakfast for healthy options - very carb and sugar focused. There were eggs and various breakfast meat available, but was obviously less than McDonald's quality. They're capitalizing on a community with little resources or other options - charging the cost of 3-4 star hotels, but at 1-2 star quality because there isn't better quality brands nearby. Met expectations - service, room temperature, water pressure, bathroom mirror had nice glam buld ring and room layout (closet, luggage rack, microwave, fridge). less

The hotel is convenient to the interstate and local attractions. There is an excellent breakfast with biscuits and gravey. The air conditions worked well and was very quiet for good sleeping, There his lots to see in downtown Laurel nearby which has been revitalized by the tv show "Hometown"and the attention it has brought. less

Nice motel in Laurel MS has the ambiance of a Southern respite. All services were exemplary from the parking lot to the check-in and throughout the stay. The staff were helpful and courteous. The breakfast had a variety of choices and were all served appropriately. Checkout was seamless! less