Best Western Kuta Beach

Jalan Benesari Pantai Kuta, Bali, 80361, Indonesia
based on 975 reviews Trip Advisor Logo
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Best Western Kuta Beach

Set in a prime position within Balis most vibrant tourist area, Best Western Kuta Beach is truly in the heart of the action.

Just 50 meters from the famous sands of Kuta Beach is a haven for sun-worshippers and surfers alike. The hotel takes show more

For meetings and events enquiries please call 0844 387 62 40

Pets not accepted
Check-in & Check out14:00:00 | 12:00:00

Reviews of Best Western Kuta Beach

Traveller Overview:
4.0 Rating: 975 reviews
Excellent 27%
Very Good 39%
Average 22%
Poor 5%
Terrible 4%
Rating

allanbilodeau, wrote review 09/02/2020

A big family

The peoples working in this hotel are very nice and funny. They take time to responses at all you needs with a big smile. They are patients et polite. They are the best. It’s the best experience I ne... more

Owner Response
BestWesternKutaBeach, Manajer Umum at Best Western Kuta Beach, responded to this review
Dear allanbilodeau, Thank you for taking the time to post comments of your experience stay with us. I appreciate with your compliments about our services also giving us a perfect rating 5 of 5. We are very proud to have you who stays in our hotel for almost 1 month, feels like family. We really miss you and want you to come back ans stay with us at Best Western Kuta Beach. Hopefully in the near future we meet again and provide the best service for you as our loyal guests. Sincerely, Dyah Listianingtyas
Rating

sarahcote14, wrote review 06/02/2020

quite close to the beach

The food is good (restaurant & buffet) the staff is nice mostly the server. Sudi treat us very well with professional and knowledgeable, i had nasi goreng and my friend ha mie goreng both was veri nic... more

Owner Response
BestWesternKutaBeach, Manajer Umum at Best Western Kuta Beach, responded to this review
Dear sarahcote14, Thank you for taking the time to post comments of your experience stay with us. I appreciate with your compliments about our services also giving us a perfect rating 5 of 5. I delighted to know that you have enjoyed every part of your stay with us and found everything up to your expectation. Our team is dedicated to delivering a pleasant and memorable experience for each of our guests through excellent service and genuine hospitality. I will share your great comment, especially to Sudi our F&B staff who assist you with nicely. I hope I have the opportunity to welcoming you back in the near future. Warmest Regards, Dyah Listianingtyas
Rating

A_Silviaa94, wrote review 03/02/2020

Good Staff, Really Recommended

I went here with my friend and we ordered some food. The welcoming it's very warm. the food was pizza and club sandwich. the toppings of pizza is created by my own with: tomato, mushrooms, mozzarella ... more

Owner Response
BestWesternKutaBeach, Manajer Umum at Best Western Kuta Beach, responded to this review
Dear A_Silviaa94, Thank you for taking the time to post comments of your experience stay with us. I appreciate with your compliments about our services also giving us a perfect rating 5 of 5. I was delighted to read that you have had a great all-round experience. It's always heartwarming to hear that our hard work is appreciated. We look forward to welcoming you back in the near future. Warmest Regards, Dyah Listianingtyas
Rating

N2969YFthomasd, wrote review 31/01/2020

Good location

Relly good location, close to kuta beach, mini mart and restaurant. Ms Pricilla helped us check in and check out promptly and efficiently profiding the best service. All the staff was friendly and hel... more

Owner Response
BestWesternKutaBeach, Manajer Umum at Best Western Kuta Beach, responded to this review
Dear N2969YFthomasd, Thank you for taking the time to give us a perfect rating 5 of 5 and I appreciate with your compliments about our services. I was delighted to read that you have had a great all-round experience. It's always heartwarming to hear that our hard work is appreciated. I will share this great comment to our team especially Pricilla, our Supervisor Front Office who assist you nicely. I hope I will have the opportunity to welcoming you back in the near future. Warmest Regards, Dyah Listianingtyas
Rating

Angelakay003, wrote review 21/01/2020

Small, pokey rooms, room not ready, breakfast break all stale

Check in was at 2pm but my room wasn't cleaned and ready until 3pm. I had to wait an hour in the heat/humidity in the lobby. They didn't tell me when it was ready, I had to keep going up to ask. They ... more

Owner Response
BestWesternKutaBeach, Manajer Umum at Best Western Kuta Beach, responded to this review
Dear Angelakay003, Thank you for taking the time to post comments of your experience stay with us. We are apologized for your inconvenience stay at Best Western Kuta Beach. Our checking time start 2pm, your room was ready as room type booking but you request to change another room where there is sunlight, our housekeeping staff need to check again the condition of room that you request with different room type only which get the sunlight.. We give you free upgrade you to one level type of room and you are check in on system 2:43pm. I hope I will have the opportunity to welcome you back to our hotel on your next visit. Sincerely, Dyah Listianingtyas