Best Western Kuta Beach

DO NOT STAY HERE!!! this place is horrible. Both my wife and I got food poisoning from the breakfast. The girls at the front desk offered us another stay at a great rate. We live in uluwatu and like to come down to kuta sometimes. So we packed our things and came back a couple weeks later to try it again, WITHOUT BREAKFAST. The front desk manager, who is completely incompetent, said no way he would honor the deal his employees offered us for getting us sick. we even had a picture of the deal they wrote down. HE THEN TOLD US THE RATE HE WOULD DO and we went on Agoda in front of his face and it was cheaper. he then told me he was going to black list me from best western because I proved him wrong and he lost face . You can stay down the street at the legian beach hotel 50 times better and 2 dollars more a night and right on the beach. With amazing staff and pool. The pool at this hotel was green and the elevators were broken so we had to walk up and down to the 4th floor carrying a longboard. The front desk manager is a liar and a thief we were just to smart for him. stay as far away as possible. Ps Food is horrible. less

Great service and price. The staff is very kind and helpfull. Just 100 m from the Kuta beach so we can walk around to enjoy the sunset at the beach. The food taste good too. I really enjoy my holiday here. less

Hotel is clean and used Covid 19 Protocol starting when we are check in until out The staff is polite and kind to handle our order, we get free upgrade to Superior Room and the Swimming pool is really clean less

We had a great stay at this hotel. Hotel Staff was very cooperative,polite, helpful and friendly(specially Dwi jaya and Juni). Even they had upgraded our standard room . Hotel Ambiance is Nice and clean. Best thing is it's walkable distance from beach around 100m. Breakfast buffet was great and they have options for vegetarians as well. Swimming pool is also very clean and have a very nice view of beach. Room was small but it was nice with all required amenities. Overall stay was nice. Totally Recommended. Will stay next time as well. less

The standard room is quite small, but comfy and clean, but I suggest you avoid this type of room and choose other type of room so you're not getting a room next to the Janitor room, bcoz it's so noisy. Everything else is fine, except how the other guests slam the room door because it's heavy and the corridor is kinda dark though. The staffs is okay, the facility is good and the overall cleanliness of the hotel is decent. less