Great experience with friendly staff and good amenities
12/08/2017 murmurme, Baltimore, Maryland
My partner and I stayed for 4 nights to go to Disney and Universal. Let me start by saying I never write reviews, but the staff here were so helpful and wonderful that I had to praise them. We had a s... more
My partner and I stayed for 4 nights to go to Disney and Universal. Let me start by saying I never write reviews, but the staff here were so helpful and wonderful that I had to praise them. We had a strange arrival and departure schedule, and the staff were more than helpful and lenient in accommodating our schedule. If you stay here (or any other budget hotel), you have to acknowledge that you are not paying for a stay at the Waldorf; it may be a bit plain, and there is slightly more noise, but it was certainly clean, comfortable, and had very friendly people working there. Everyone greeted us with a smile when we crossed paths, and asked if we needed anything. The shuttle was wonderful and runs multiple times throughout the day (many of the other area hotels only ran once in the morning and once at night, limiting your options), and the hot breakfast was very appreciated and extensive enough for being free (always scrambled eggs, 2 hot meat options, waffles, cereal, lunch meat and bread and pastry products). The shuttle did take some time because it stops at other hotels before getting to the destination (on the way there and back), but it's FREE and very convenient. Overall a great stay, and I would definitely stay again. less
, Front Office Manager at Best Western International Drive - Orlando, responded to this review
Thank you for taking the time to share your experience. We are pleased to read how our staff was helpful and that they were able to accommodate you. Our housekeeping team works diligently to maintain high levels of cleanliness throughout the hotel. We appreciate you recognizing their efforts. We appreciate your recommendation and look forward to welcoming you back again soon.