Best Western London Ilford Hotel

Arrived to a very warm welcome. Got an early check in and we were only 5 mins from the Tube Station. The room was rather small and the mattress was a spring one which was ready to be replaced! Breakfast was buffet style and had everything anyone would want. Staff were all very friendly and helpful. Would stay here again. Free car parking too. less

Hotel service is good in all aspects especially the morning breakfast..Even for a room change ,the staff helped a lot ...One of their staff named Steph helped to arrange a room change so quickly..This is an ideal location for any visit to central London and the station is near to catch the metro..with lot of shops near by.. less

O.k hotel for the price. Close to train station, eatable breakfast and I would love to thanks a lot to one of the receptionist for helping me and saving from bad situation with my travelling problems and saved me so much time and money. I can't remember his name, but he was Soviet guy Stevan or Stepan. Once again thanks a lot for your help. less

Spotless place with the likes of a five star hotel. A couple of minutes from the Ilford train station, gateway to all directions. It is situated in a very quiet area with a lot within reach. The treasure and i would think the reason for success of this hotel, are the staff. Stephen from the reception always readily at hand to help, planning excursions, giving directions on getting to destinations, at 24 hours on. A brilliant place that gives you a homely feeling because of its staff and its 30 min distance from the center of London. I will for sure stay here on my next London visits. less

From the moment we entered reception and were greeted with gorgeous smile and professional customer service skills by Stephan, we felt welcome and knew we had made the right choice. Stephan was of the highest calibre, nothing was too much trouble for him and he would go that extra yard to ensure that our needs were met. All this was done with a genuine smile on their faces.The room had everything we needed,the bed was very comfy and both the bath and shower were smashing. Breakfast was excellent with a good range of hot and cold food on offer. The waitresses were on top of their job so that the buffet was constantly replenished and vacated tables were cleaned and reset immediately. less