Spotlessly clean hotel with very friendly and helpful staff
I stayed at this hotel on the night of 4 November 2020. From the moment that I arrived until the moment that I departed on 5 November 2020 I found that all aspects of the hotel was spotlessly clean an... more
I stayed at this hotel on the night of 4 November 2020. From the moment that I arrived until the moment that I departed on 5 November 2020 I found that all aspects of the hotel was spotlessly clean and the staff were very friendly and helpful. The price that I paid was very reasonable. I would thoroughly recommend The Best Western London Ilford Hotel. less
Hotel Manager, General Manager at Best Western London Ilford Hotel, responded to this review
Dear guest,
Thank you for completing our survey regarding your recent stay at our property.
Our team is committed to providing an exceptional experience, and we appreciate your feedback as a valued guest of ours. Your health and safety remain paramount, and as such, we were among the first in the industry to roll out standards and best practices to enhance our cleaning protocols. Our hotel prides itself on embracing BWH Hotel Group’s We Care Clean™ initiative and ensuring our guests have a safe and comfortable stay. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
If I can be of assistance in the future, please don't hesitate to contact me at 02089116083.
Thank you again for taking the time to complete the survey.
We appreciate your loyalty to our brand.
Stay Safe,
Stephan
Manager