Best Western London Ilford Hotel

Ilford, best western was a very adequate please to stay in London ,we came for a concert at the London stadium and were perfectly placed. But beware of check in policy, we had to have on us the original payment card and photo IID on us , wasn't aware pre arrival. We had had an email sent to us on morning of arrival , to late ! Already on route. Have stayed at best western hotels before and not had this before. We had to pay for room again and have to wait for refund. Every thing else about our stay was fine. less

Hotel is clean and tidy breakfast is average. Has good links too the queen Elizabeth park . Will use again staff are pleasant and helpful only thing is there is no restaurants in the area only fast food . less

Great value for money room lovely and clean..only a bit small. There was only a small area as you walk through the door to stand up in .breakfast was great lots to choose from. Friendly staff. Parking included. Excellent location for the station..would definately come again less

Stayed here overnight with a group of friends. Service at reception was appalling. No help whatsoever. Rude and blunt. Rooms were just about acceptable. The beds were ok with clean sheets on. The fridge was unusable and had a very unpleasant smell once opened. The whole area and hall way smelt of boiled eggs. Very nasty. Breakfast was ok. Nothing amazing. Wouldn't return to this hotel. Mainly down to the fact that the service was so poor. less

Booked into Best Western, Ilford, for 2 nights. Bedroom & bathroom appeared clean & met our requirements. The following day, while out in Stratford, my friend & I realised we had several 'bite' marks. As we didn't return to our room until the early hours, we reported our bites to reception at breakfast. We were told It had then been reported to housekeeping who "found everything ok" in our room when they had made the beds. We were then told "you should have reported it yesterday" to get a room change. We were out at a concert & not able to phone out. They then offered a discount off our next stay. No thanks. Beware of Room 56... it bites! less