Best Western London Ilford Hotel

Nice hotel by way of clean, tidy but there is no bar and it’s certainly a B&B only. The biggest issue by far is noise, the room walls are wafer thin, you hear the other guest coughing, showering, walking around. I was woken by a noisy laughing group at 3am in the corridor too which is narrow, it’s all cramped. Cheap stay but it’s fine for a quick stop over. less

Overall is good. Staff is very helpful and good smile. Breakfast is impressive after comparing with various hotels. Room is okay with WiFi. But quality of WiFi need to improve. Matriess is a little bad but acceptable. less

More of a b&b than a hotel. Not worth the cost. Plenty of accommodation around the area for same cost and much improved service. Never again would I stay. Area it's situated is poor. And dirty area. Dirty condoms on payments outside the accommodation less

Can't find any positive side about this place. Let's start with old crappy furnished rooms, broken floor tile in the bathroom (sharp as a knife), super uncomfortable old mattress (my back is still painful), bad smell in the rooms, in-room tea cups and spoons not washed daily by the janitor, low water pressure. But the thing shocked us more is this: when we came back to the room, we found one of the complimentary shampoos they give, completely dirty, the dirt looked like human body fluids and it was one of the most disgusting experiences in our whole life. The reception guy, after complain, saud just "we are sorry". That's it. No other way was tried to make us happy. As i said in the beginning of this long review, this is the WORST hotel i and my wife ever stayed. So, Tripadvisor users, stay miles far from this place! Choose something else, maybe for few dollars more but something can be called "Hotel". P.s. probably an answer to this review will come, but at this point it can't change anything as our trip is already over. less

I have stayed here a few times and it is great value. Breakfast, showers, toilets and rooms have all been very good. Staff are always nice and helpful. The only minor quibble is that the wi-fi was a bit patchy. less