19/09/2016 stereoequipment, Glasgow, United Kingdom
I came here to stay for a weekend with my husband because we were going to an event at the O2 Arena, the price was very reasonable for two nights stay and we found it was a reasonable distance from t... more
I came here to stay for a weekend with my husband because we were going to an event at the O2 Arena, the price was very reasonable for two nights stay and we found it was a reasonable distance from the arena. It is also located near Stratford which is well worth a visit to, it has an excellent shopping centre.
The staff at this hotel were nice and very helpful. The lady allowed us to check in earlier which we thought was excellent. She provided outstanding service.
The room was OK, it was a bit on the small side but was very clean and organised. It was far too hot, no air conditioning was provided. This hotel should consider installing this, it was pretty stuffy in the room.
The breakfast was good, had a few options. Although I would have preferred maybe real bacon instead of Turkey bacon. At breakfast the seating was limited too.
I think the stay was enjoyable, I would return if it got air conditioning. less
Hotel M, Manager at BEST WESTERN London Ilford Hotel, responded to this review
First of all I would like to thank you for your time and feedback about your stay in BW Ilford Hotel. It is our pleasure to read that the hotel location suited your needs. Indeed, we are just within minutes from all main attractions in London!
Thank you for the staff praise. The whole team works hard in order to make sure the stay of each and every guest memorable and enjoyable.
Great to know that you found the bedroom well equipped, organised and clean.
Please kindly request the fan from the reception next time you are with us in order to feel cooler during the hot summer days!
We are looking forward to welcoming you back in BW Ilford Hotel in the nearest future!
BW Ilford Hotel
3-5 Argyle Road