The lobby is very disappointing.
The lobby is very disappointing. I couldn't believe this was a Best Western BUT the rooms have been renovated and are very nice. Fridge, fully controllable a/c, desk, small (maybe 27” flat screen TV),... more
The lobby is very disappointing. I couldn't believe this was a Best Western BUT the rooms have been renovated and are very nice. Fridge, fully controllable a/c, desk, small (maybe 27” flat screen TV), safe, good free wi-fi, decent lighting, openable windows, Keurig coffee machine, helpful staff. Brekkie extra which is disappointing as I stayed out near the airport last night (Park Hotel) for way less money with a great brekkie included. less
BWSindelfingen, General Manager at Best Western Hotel Sindelfingen City, responded to this review
Hello Gary,
Many thanks for your rating and review.
I am glad you enjoyed your room and found everything to be satisfactory.
Our breakfast is above standard and that you were not happy with it is disappointing. Our staff is always there for our guests and special requests. Nevertheless, I will take a closer look at our breakfast and see what we can improve. I hope next time you come visit us you find everything you desire.
With kind regards,
Chastonie Stola
Resident Manager