Good value, but it's time for an update...
I remember staying here 20 years ago, when the place was vibrant and sparkling and did not accept pets. Now, it's seen better days and can sure use an update. But if you want something fancier than th... more
I remember staying here 20 years ago, when the place was vibrant and sparkling and did not accept pets. Now, it's seen better days and can sure use an update. But if you want something fancier than this, you'll be paying quite a bit more. So this is a fair deal for what you get - plus, you get a hot and cold breakfast buffet that pleased my group of five and saved us a ton of money not having to go to a restaurant. And there was plenty of food for all the guests who were there at the same time and there were two breakfast attendants who checked on things constantly and were very accomodating.
Hint, the front desk area has a Starbucks machine, no charge, for those who want a stronger cup of coffee..
We secured two rooms (another family was with us) that see minimal pet usage (I'm allergic what can I say). Then again, lots of places in North Conway now accept pets - so it's a losing battle for people like me. All hotels that cater to animals should have rooms where they are never allowed, IMO.
Our rooms were very clean and fresh smelling, but a bit drab and minimally decorated. One wall had holes in it where something once was mounted. The mattresses were mushy and squeaky, and the mattress frames were exposed.
I was able to sleep comfortably but my wife had a more difficult time. Then again, we stayed at a very pricey condo in Bartlett last year and the mattresses felt like cement and I got no sleep.
The air conditioning worked well and kept us cool during our hot, two day stay.
Having a balcony was nice. I recommend staying in a back room. The indoor pool needs some TLC, as several areas at the bottom seemed to be damaged and the pool center's ceiling needs a good vacuuming. Me thinks I notice too much. But, the water was very clean and there were plenty of towels and overall the indoor pool center was tidy and clean. Our granddaughter loved the pool.
The service desk was absolutely outstanding. No matter the time of day or who was on, all staff were very gracious and helpful. The room staff brought all the towels etc. we asked for. If you're going to take the gondola up Wildcat, be sure to check with the front desk. They gave me a coupon sheet and it saved us a lot of money. less