Good location but everything just annoyed us in this old-fashioned hotel
20/11/2018 BeaumontLincoln, Norfolk, United Kingdom
I see the good reviews for this hotel and can't believe we were staying at the same place. And several in our party had the same opinion as us. Where do I start with all the annoyances: dithering owne... more
I see the good reviews for this hotel and can't believe we were staying at the same place. And several in our party had the same opinion as us. Where do I start with all the annoyances: dithering owners, dog in the kitchen at breakfast, ridiculous bells-and-whistles shower but so small that it was suitable only for a caravan - and it flooded each time we used it, soulless decor, hard pillows and hard bed, bedside mats that look like tea towels and slide dangerously across the floor, broken kettle, UHT milk which tasted particularly horrible, dreadful bright room lighting with little natural light, an inconvenience to request wifi code at reception and separate ones for each device (why?), extensive but unappetising continental breakfast, ghastly urn coffee, loud roadworks at 4.30 am. Great location, but sorry we just hated this hotel. less
BW_HotelPrincipe, Manager at Hotel Principe di Piemonte, responded to this review
We are very sorry you did not enjoy your stay with us. We remember you very well: you can't reserve and pay for a standard room and then to change into a superior room but to pretend not to pay the difference.
Sorry for this. Best regards.