Best Western Hotel Goldenes Rad

Nice area surrounding but... Park suggested where to left car at 500 m: too far if you have a trolley with you (who doesn't ?) and the downtown is paved with little stone tiles. No elevator. No air condition. Hotel room unbelievable dirty: webs on the wall, dirty floor and dirty carpet, ruined chairs. How can you manage and hotel like that ?! less

This hotel offered clean comfortable rooms and very friendly service. Breakfast was very good. What made this superb was where it is sited. Just 300 yards from the town centre and 400 yards from the lakeside. Fantastic walk along the side of the lake. The town itself is well worth spending time to have a good look around as well. less

If you’re used to BW and german high quality standard in combination with sense for order you’ll be the most probably very disappointed. So I was when I visited the hotel this October. Personal at reception was very disorganized and unprofessional and provided key from room that was not prepared after the last guest. Therefore I had to get another room which was prepared but quite unclean - furniture, carpet etc. In short, I have visited the hotel 5 times over the last 2 years but I won’t choose it for my next visit. less

Stayed in the BW Hotel Goldenes Rad Hotel last night. Booked 3 rooms on booking.com but when we checked in they claimed we only booked 1 rooms, despite having the confirmation to show the receptionist. “Luckily” they had 2 rooms left, so we thought we could relax. Oh how I wish we had to change to a different hotel. Most of the hotel rooms are in a building over the road. This building has one very small, dodgy looking lift and a very dimly lit spiral staircase. We paid £95 (€109) for each single room, including breakfast for this 4* hotel. In all seriousness, £15 would have been too much. The room was awful. The only positive you could say is that the bedding was spotless. The carpet is as thick as a sheet of A4 paper with no underlay, and is covered in suspicious stains (see photo). The bathroom was awful, the shower was a joke, no hot water and it only ran at a trickle, unless you are happy with a freezing cold shower. The radiator in the bathroom was minging (see photo). There are metal shutters on the windows that you can close but then makes you feel like you are inside a prison cell. The walls & door are paper thin so you can hear everything from the rooms next door and the corridor. Went to breakfast this morning but it’s far too small for the size of hotel and there wasn’t any free tables. To call this hotel a 4**** Hotel is an insult to other 3 & 4**** hotels and also an insult to people who stay their expecting a 4**** Hotel. I have never stayed in a 3* hotel which was not superior to this property. If I would have given a 0/5 review I would have done so. Please book a different hotel in your visit to Friedrichshafen less

Room was very basic with no aircon which is unusual for a hotel advertised as four star, the temperature was mid thirty’s when we were there, we ask for a fan which was going to be placed in our room but it never arrived, the actual room was in a separate building so we had to go across the street for the hotel breakfast, luckily not raining, overall very disappointing. less