Best Western Hotel Frankfurt Airport Neu-Isenburg

Herzogstrasse 61 - 63, Neu-Isenburg, 63263, Germany
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Best Western Hotel Frankfurt Airport Neu-Isenburg

The Best Western Hotel Frankfurt Airport Neu-Isenburg offers spacious rooms, which are equipped with all sorts of comfort including complimentary Wi-Fi. The modern rooms impress with three exciting color combinations. Bright green, shimmering purple show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Hotel Frankfurt Airport Neu-Isenburg

Traveller Overview:
3.5 Rating: 244 reviews
Excellent 27%
Very Good 35%
Average 25%
Poor 6%
Terrible 5%
Rating

Kapil M, wrote review 18/11/2019

Huge room, good service

Stayed here for four nights when visiting Frankfurt for work. It's easy to find if taking a taxi (taxi takes min 20-30min. and 30-35euro) or bus from Frankfurt airport as the hotel is quite tall so yo... more

Owner Response
Best Western F, Reservation Supervisor at Best Western Hotel Frankfurt Airport Neu-Isenburg, responded to this review
Dear Kapil M, thank you very much for taking your time to review your stay. We are delighted to hear that you had a nice stay in our hotel. We are looking forward to welcome you soon again here in Neu-Isenburg. Kind regards, J.Wolf
Rating

Nitten_Traveler, wrote review 10/11/2019

Huge room. Nice breakfast. Awful wifi.

I stayed here for three nights when visiting Neu-Isenburg for work. It's easy to find if taking the public bus from Frankfurt airport as the hotel is quite tall so you can see it from the road. It's ... more

Owner Response
Best Western F, Reservation Supervisor at Best Western Hotel Frankfurt Airport Neu-Isenburg, responded to this review
Dear Guest, thank you very much for taking the time to review your stay. We are happy to hear that you've enjoyed your stay. Regarding the bad wifi connection we want to apologize for. We are working on a solution. Although we are looking forward to welcome you again here in Neu-Isenburg. Kind regards, J.Wolf
Rating

altafalawadi, wrote review 28/10/2019

Love the Hotel

I Love to stay in your hotel in every trip to Frankfurt.. Good Location ,quite area ; friendly Manager ; helpfull Stuff.. Me & my family are old customers for your cozy Hotel .. Thank you for making ... more

Owner Response
Best Western F, Reservation Supervisor at Best Western Hotel Frankfurt Airport Neu-Isenburg, responded to this review
Dear altafalawadi, thank you very much for your kind feedback. We are happy to welcome you each year and want to say thank you for your loyalty. Looking forward to your next visit. Kind regards, J.Wolf
Rating

Christina0303, wrote review 28/10/2019

Dreadful place

Staff at check in unfriendly and shouting personal data loudly across the reception for everyone present to hear. Front door to room did not open. Had to claim at reception twice. Staff rolled their e... more

Owner Response
Best Western F, Reservation Supervisor at Best Western Hotel Frankfurt Airport Neu-Isenburg, responded to this review
Dear Christina0303, first of all, thank you for taking the time to give us a feedback about your stay. I want to say sorry in behalf of our whole team that we could not met your claims. Of course we will reconsider all of the named points to avoid this discomfort in the future. Therefore we want to thank you for giving us this feedback. This helps us to improve our service and hospitality. Nevertheless we would be happy to have you again here in Neu-Isenburg. Kind regards, J.Wolf
Rating

David J, wrote review 16/10/2019

Nice roon

Arrived early was bale to leave luggage while we turned in rental car to airport Next morning a shuttle had been arranged to take us to airport. Nice clean confortable room. Friendly and helpful st... more

Owner Response
Best Western F, Reservation Supervisor at Best Western Hotel Frankfurt Airport Neu-Isenburg, responded to this review
Dear David, thank you very much for your positive feedback. We are happy to hear that you had a pleasant stay in our hotel and we are looking forward to welcome you at anytime again here in Neu-Isenburg. Kind regards, J.Wolf