Best Western Hotel De Ville

poor hotel, price high for what it is, parking full when i arrived, room small and old fashioned. Restaurant next door was full, so had to go elsewhere. Breakfast is ok. If the price would be half of what it was, i would say it is ok, but at this price, far overpriced less

Have stayed at the Best Western Hotrl de Ville for a few times, last time in December this year. Always nice to be back here. Nice restaurant with a decent breakfast. Ideal for a short stay. City of Aachen is nearby and it is a must-see when you are in this part of Germany. Hotel rooms are very clean and very tidy with a lot of space in them. Hotel is located near local pubs, town center and old town square. less

The location is ideal, just few minutes walking to city central and many restaurants and few bars in surrounding. I reserved comfort double room for a single guest. It was clean and quiet, the bed was okay to sleep in but those pillows were horrible, as they had been used for years. They provide minibar in room, but they were no pricelist to find and no information at all whether they‘re complimentary or not. Sadly one bottle of water stood half empty in the refrigerator, so apparently they didn‘t thoroughly check everything before new guests check in. Not so a good sign for 4 stars. The furnitures had had their best years, perhaps modern around 6-10 years ago, but definitely was not thought to make the stay more comfortable. Forget about the Internet, with the quality of the WiFi, I think they should stop referring free WiFi in their commercial. Since I heard lots of good things about their breakfast buffet, I went there on the first morning. After 10 minutes waiting on the table, finally came 3 waitresses out of the kitchen at the same time. Still they didn‘t even have attention that I was the latest who came. So after another 5 minutes waiting, I decided to leave and bought my coffee somewhere else. The next two mornings I didn‘t even bother to have another try for having breakfast there. The Staff was average, can’t say they radiate warmth and friendliness, at least they greet the guests with good mornings or evenings. For the price they set (more than 100 Euro per night for one guest) in a city like Eschweiler and for their 4 stars status and the average quality and performance, I think they overrate themselves. less

Ideally situated... for a business visit ..lots of testaurants in the area. Rooms nice and clean coffe & Tea provided..lots of freebies. And soap and plenty towels available. very friendly staff. Good breakfast and service. less

Stayed here in September 16 & was not too impressed. Stayed again for two nights as it is convenient for the customer.This experience was much better. Finding the car park is still a a challenge as it is a little way away from the hotel entrance, with a small sign. But once found is underground & secure.Check in was easy, the guy on reception speaks excellent English & is very helpful. The room was spacious & this time the curtains worked well & kept the light out. Also I had a room at the back so much reduced traffic & delivery truck noise. All issues I'd had before. The minibar was welcome, the peanuts, water & Toblerone being good after a long day. The hotels restaurant was closed for my first night so I went to one the Italians across the road where I had a great meal. So good I returned the next night with a colleague. Good nights sleep. The shower is the only thing I would criticise, The shower mixer is in the middle of one wall & very easy to knock whilst showering. Turning it either freezing cold or worse scalding hot. Breakfast was great, lots of selection & a great choice of loose teas. Everything tasted fresh & the varied choices were excellent. Checkout on the second day was painless. So much better than my first stay & would certainly stay again. less