Good Location, Disappointing otherwise
04/10/2017 toomacks, Henderson, Nv.
Best Western Hotel de France, Strasbourg France; This hotel is all about its location near the Petit France area of Strasbourg. The hotel has one small elevator used for both passenger and luggage t... more
Best Western Hotel de France, Strasbourg France; This hotel is all about its location near the Petit France area of Strasbourg. The hotel has one small elevator used for both passenger and luggage transport. It is not only small, it is also slow. Rooms vary in amenities, but from traveling companions they are all deficient in some way. Lighting is generally poor, not all outlets work and there is little space for more than one suitcase. Breakfast is included starting at 6:30. Breakfast staff generally did not make an appearance until about 10 minutes later. They then plugged in the water for boiling eggs and brought out additional items. One morning, our tour director went to look for the breakfast staff but could not locate anyone so she went to the front desk. No one could be located there either! Overall, this hotel was quite a disappointment. By the way, Petit France is lovely and should not be missed less
Cl_HUBSCHER, Directeur général at Best Western Hotel De France, responded to this review
we thank you for your opinion we apologize for the inconvenience you have suffered. your technical comments will allow us to improve for our future work. For your information we have advanced the breakfast schedule for your group.