worst western more like
30/05/2018 Yamaha-George, Isleworth, UK
Shearings used this hostel as an overnight stay for one of their european tours. they did say that they had not booked us in for dinner but the restaurant would be open until 22.00 hours, we arrived a... more
Shearings used this hostel as an overnight stay for one of their european tours. they did say that they had not booked us in for dinner but the restaurant would be open until 22.00 hours, we arrived at 20.45.
So you would think that we could get to eat WRONG ! our luggage arrived at our room 68 minutes later so we had no time to change/bathe etc before dinner, NOT ideal when you have been travelling for 14 hours in a hot coach (that's another story ).
Despite the fact that i was travelling with my wife we had two single beds, the room itself was adequate for an over night but hardly suitable for a longer stay. The area is quiet with absolutely nothing of value to a traveller ie alternative places to eat etc. less
Nicolas D, Directeur général at Best Western Hotel Arlux, responded to this review
The group was expected at 22.30 p.m., without any resquested meal included.
If a meal had been needed, we had to be warned of it , in advance, in order to answer
to your request.
That's true the porterage was really slow, and we kindly, ask you to apolagize us for this
inconvenient caused, but the staff designed to do this job finally did it, with help of the
We thank you having submitted us this problem, and meanwhile, we remain at your entire disposal.
With our Best Regards,