I've haf better phone and internet service in downtown Kabul
21/09/2016 William P,
The staff are universally helpful, but how the management has the brass neck to call the WiFi service "broadband" is laughable. Regular phone service on all cellular networks barely exists either. I w... more
The staff are universally helpful, but how the management has the brass neck to call the WiFi service "broadband" is laughable. Regular phone service on all cellular networks barely exists either. I was assured it was all in hand, but this is 2016 chaps, not 1996. less
LlyndirGM, General Manager at Best Western Hallmark Hotel Chester Llyndir Hall, responded to this review
Dear William P,
Thank you for writing with your feedback. I am pleased you enjoyed your stay although sorry that you encountered issues with the wifi. We are in the process of switching over to fibre optic, unfortunately we have been experiencing issues this week, these problems have now been rectified and the fibre should be fully functioning sometime in the next 3 weeks.
I understand entirely how frustrating the phone signal issues are. Although I have no control over this we are investigating technology that could be installed to help boost the phone signals.
I do hope that we are able to welcome you back to Llyndir Hall again in the future. When you are planning a return visit, please contact me directly at firstname.lastname@example.org and I will ensure that everything is arranged personally for you.