Best Western Gregory Terrace Brisbane

397 Gregory Terrace Spring Hill, Brisbane, 4000, Australia
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Best Western Gregory Terrace Brisbane

Best Western Gregory Terrace Brisbane offers contemporary accommodation within easy walking distance to the Brunswick Street and Chinatown Malls, Fortitude Valley and Brisbane CBD. Guests staying at this Brisbane hotel will be close to Roma Street P show more

Pets not accepted
Check-in & Check out14:00:00 | 10:00:00
397 Gregory Terrace Spring Hill, Brisbane, 4000, Australia

Reviews of Best Western Gregory Terrace Brisbane

Traveller Overview:
3.5 Rating: 259 reviews
Excellent 25%
Very Good 38%
Average 19%
Poor 8%
Terrible 7%
Rating

DebraH1224, wrote review 24/10/2020

Clean, Tidy Value for money

This was a pleasant surprise in the middle of a busy corridor. The hotel while old is quiet and peaceful in the room. Staff were friendly and helpful . amenities very good. The free carparking is a bo... more

Owner Response
Gregory Terrace, General Manager at Best Western Gregory Terrace Brisbane, responded to this review
Thank you, Debra, for taking the time to review your experience with us. We really appreciate your positive feedback, all the staff here strive to provide the most comfortable stay possible for all our guests. We look forward to welcoming you on your next visit to Brisbane.
Rating

katea567, wrote review 14/10/2020

Expected more of Best Western brand

Very average hotel General shabby looking outside and in. There was rubbish and building refuse in the entrance to and In the carpark - smashed glass bottle where you needed to enter access code the ... more

Owner Response
Gregory Terrace, General Manager at Best Western Gregory Terrace Brisbane, responded to this review
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Our hotel values your feedback and aims to provide our guests with a safe and comfortable stay. While COVID-19 has caused us to make amendments to our hotel’s services and offerings for your safety and wellbeing, our hotel continues to look for ways to improve our guests’ stay. We appreciate you providing insight on what we can do to better meet your needs going forward. Please know that the health and safety of our guests remain paramount, and as such, we were among the first in the industry to roll out standards and best practices to enhance our cleaning protocols at the start of COVID-19. Our hotel prides itself on embracing BWH Hotel Group’s We Care Clean™ initiative, and our trained staff are committed to ensuring the highest cleanliness standards recommended by the Centers for Disease Control. Thank you again for your feedback. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Rating

32RachelG32, wrote review 12/07/2020

Average motel in average location

We recently stayed for 1 night whilst visiting family and wouldnt stay again. It had a good undercover parking area - although almost impossible to hit the keypad whilst in your car. The room was aver... more

Owner Response
Gregory Terrace, General Manager at Best Western Gregory Terrace Brisbane, responded to this review
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Our hotel values your feedback and aims to provide our guests with a safe and comfortable stay. While COVID-19 has caused us to make amendments to our hotel’s services and offerings for your safety and wellbeing, our hotel continues to look for ways to improve our guests’ stay. We appreciate you providing insight on what we can do to better meet your needs going forward. Please know that the health and safety of our guests remain paramount, and as such, we were among the first in the industry to roll out standards and best practices to enhance our cleaning protocols at the start of COVID-19. Our hotel prides itself on embracing BWH Hotel Group’s We Care Clean™ initiative, and our trained staff are committed to ensuring the highest cleanliness standards recommended by the Centers for Disease Control. Thank you again for your feedback. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Rating

amy802, wrote review 11/07/2020

Clean & spacious rooms. Super helpful staff.

Clean, spacious rooms & very comfortable beds. I had a good night's sleep here! The staff were super helpful and nothing was too much trouble. Loved my stay here & I would recommend to anyone. I will ... more

Owner Response
Gregory Terrace, General Manager at Best Western Gregory Terrace Brisbane, responded to this review
Thank you amy for taking the time to review and comment on you stay. I am pleased to read that you found our property comfortable and the staff friendly and helpful. We appreciate your comments. Thank you again for taking the time to review your stay
Rating

Taylor M, wrote review 29/06/2020

Great for the price.

Great place to stay for the price. Has free parking. Easy accessible. Bit confusing layout. Friendly front desk! Had a room ready hours early. Housekeeping kind as well. Room was clean and tidy. Prett... more

Owner Response
Gregory Terrace, General Manager at Best Western Gregory Terrace Brisbane, responded to this review
Thank you Taylor for reviewing your stay. I am pleased to read you found our property clean and tidy. We look forward to welcoming you again soon. Thank you