Everything is cleaned and fresh. Everyone working there is always so polite, especially Valentina, the lady, who checked me in was fabulous! Highly impressive service! The staff is going above and bey... more
Everything is cleaned and fresh. Everyone working there is always so polite, especially Valentina, the lady, who checked me in was fabulous! Highly impressive service! The staff is going above and beyond to make your stay as pleasurable as they can. The location is not that wonderful,but the hotel makes you feel safe and welcomed! I definitely recommend Best Western Grater London! less
Hotel Manager, General Manager at Best Western Greater London Hotel, responded to this review
Dear Valued guest,
Thank you for completing our survey regarding your recent stay at our property.
Our team is committed to providing an exceptional experience, and we appreciate your feedback as a valued guest of ours. Your health and safety remain paramount, and as such, we were among the first in the industry to roll out standards and best practices to enhance our cleaning protocols at the start of COVID-19. Our hotel prides itself on embracing BWH Hotel Group’s We Care Clean™ initiative and ensuring our guests have a safe and comfortable stay. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
Because we value your business, we would like to provide you with a 15% discount to use towards a future stay. When you’re ready to use this discount, please contact me directly and I will personally assist you with your reservation.
Please consider staying with us again so that we can have another chance to provide you with superior service. You can reach me directly at 02085140444.
Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
Best Western Greater London Hotel