03/02/2019 si2008, Radcliffe, United Kingdom
Used for 5 nights while working in london,first of all this hotel is in middle of high st with no car parking you got to park car at sister hotel or the agreement the hotel got with the restaurant acr... more
Used for 5 nights while working in london,first of all this hotel is in middle of high st with no car parking you got to park car at sister hotel or the agreement the hotel got with the restaurant across the road, you have to show some id like passport or drivers licence when u get there also the ask for deposit against breakages in room, the amount of hotels we have used this is first time we have had to do this,
Room was a triple room ie doible bed and single was ok comfortable with all tea coffee,sugar etc good powerful hot showerbut tv remote was missing to had to go and ask about it,brakfast the cook to order but no bacon,they dont do bacon? Instead you get turkey rashers, not a lot of continental on offer, free wifi so a bonus and lad on reception at night was very plesant,area outside to me was a bit rough would not like to hang about there at night
Ideal for ilford train staion for train to liverpool street less
hotelilford, Guest Relations Manager at Best Western Greater London Hotel, responded to this review
First of all we would like to thank you for your time and review about your stay in Best Western Greater London Hotel. We are delighted to read that overall you enjoyed your stay. It is great to know that you found the bedroom comfortable, free WI-FI connection was good and the service from the night receptionist was pleasant.
We have noted your concerns regarding breakfast and missing remote control. Please accept my apologies for that. The housekeeper has been informed about it and she will make sure it is not going to happen again. Taking the opportunity please allow me to inform you that we are planning to add a lot of additional items to our breakfast so that the guests can enjoy their mornings even more!
I sincerely hope we will see you again in the nearest future!
If I can be in assistance any further please do not hesitate to contact me.