Best Western Grand Hotel

Swainson Street, Hartlepool, Cleveland, TS24 8AA, England
based on 602 reviews Trip Advisor Logo
View Photos
  • Low rate guarantee
  • Free WIFI
  • 250+ hotels in GB

Room & Rates

Secure the best rate with Best Western Rewards.
Exclusive discounts always available to Rewards members. Joining is free and easy.
AA Bronze CSR award from Green Tourism.

Best Western Grand Hotel

Best Western Grand Hotel.

Comfort on the coast.

The Best Western Grand Hotel in Hartlepool offers the best of both worlds. Combining old and new, the traditional French Chateaux building plays host to a modern decor inside, while its wonderful coastal location is
show more

No onsite parking - Job Centre Car Park is across the road charged at £3.00 per day // Council Car Park next door can be used from 6.00pm - 8.00am for free
Please Note Mumbai Majestic Dining is closed until further notice for refurbishment.
Bars, Free WIFI, Lift to all floors, Restaurants, Twenty Four Hour Service
There is charged parking available onsite.
Pets not accepted
Guide and hearing dogs only
Free WIFI available throughout the hotel
Check-in & Check out14:00 | 11:00

Restaurants & Bars

Good food and drink are essential ingredients for any getaway and our hotel restaurants and bars don’t disappoint. From brekkies that leave you raring to go, to evening meals with the wow factor we’ve got all your culinary needs covered. Tuck in.

  • Headland Lounge
  • 1908 Sports Bar

Headland Lounge

Coming Soon Offering a range of contemporary meals as well as classic Pub Grub with a Grand twist! Join us in our brand new Headland Lounge and see what we have on offer!

From classic sticky chicken wings and beef & ale pie, to our take on Teesides famous Parmo with our all new Parmo Burger, you will be sure to find something to satisfy even the biggest of appetites!

Opening hours
Breakfast: 07:00 - 09:30
Dinner: 17:00 - 21:00
Weekend times may vary

1908 Sports Bar

The Premier sports bar in Hartlepool, the bar makes an ideal venue for a sociable chat or watching sports on any of the 13 TV's and 3 large screens. Entertainment on Thursday to Saturday nights.


In the heart of Hartlepool, we offer all the facilities, experience and friendly advice you'll need. We've earned a reputation as a first class weddings venue too, so when it comes to the big day you'll be in the safest possible hands.

  • Wedding Service & Reception Venue
  • Catering
  • Honeymoon Suite
  • Registrar

For any enquiries please call Kelly Winchcombe on 01429 266345

Wedding service and reception venue

We can add the wow factor to any wedding! As well as enjoying a great setting, you and your guests could enjoy fun casinos, stilt walkers, ice sculptures and fire breathers!


Every menu we create is designed around you. From 2 to 200, we'll cater for your guests and their individual requirements.

Honeymoon suite

Our honeymoon suite is simply palatial, with wonderful chandeliers to marvel at before the lights go out on your special day!


Registry office:
Hartlepool Council
The Register Office Raby Road Hartlepool
01429 236369

Additional Information

Get in touch with Kelly Winchcome on 01429 266345.


Whether you’re dedicating your full getaway to the green or just want to sneak in a few holes in between sightseeing, we’ve got you covered. Just don’t forget to pack your lucky club…

Hartlepool Golf Course

2.00 miles away in Hartlepool

Course information

  • Practice ground golf facilities
  • Putting green golf facilites
  • Pro shop golf facilities
Course type



Off Site






70 Yards


No handicap required


9 holes Yes
18 holes £26.00
Trolley hire Yes
Buggy hire £15.00

Meetings & Events

We're renowned as a conference venue. So when it comes to meetings and conferences, why trust anyone else?

For any enquiries please contact events on 0844 387 62 40

We're renowned as a conference venue. So when it comes to meetings and conferences, why trust anyone else?

Available Room Set Ups

  • Banquet
  • Boardroom
  • Classroom
  • Theatre
Room Theatre Classroom U-Shape Boardroom Banquet
Great Room 200 150 0 60 220
Jackson Room 36 25 0 20 0
Pipers Function Suite 80 50 0 45 60

Reviews of Best Western Grand Hotel

Traveller Overview:
4.0 Rating: 602 reviews
Excellent 35%
Very Good 29%
Average 18%
Poor 8%
Terrible 7%

Ben G, wrote review 01/03/2020

Massive Refurbishment needed

Firstly, the staff bare fantastic. Polite and professional. The Hotel is old and in need of a massive overhaul. I stayed on the 3rd floor and the stairs were out of order because the rood is leaking ... more


lyndseyp777, wrote review 24/02/2020

Excellent service, friendly staff and comfortable rooms.

The Grand is not your typical chain hotel. It is full of character with some really interesting features and architecture. The rooms are very comfortable and clean. All of the staff are welcoming, fri... more


medicontour, wrote review 19/02/2020

If only the rest matched the rooms

The free parking offered is limited so get there early. The exterior looks run round as did the public areas once inside. The rooms how ever couldn't of been nicer, great size, comfy beds and great si... more


ElaineJ184, wrote review 18/02/2020

Don't use the stairs

We stayed for 1 night and it was the night of the storm, we thought the window in our room was going to blow in. We stayed on 3rd floor and the roof was leaking to the point the stairs were out of use... more


hazieg2020, wrote review 26/01/2020

Amazing night stay

I can not fault this hotel. The room was perfect and so clean. The staff were so very friendly and go out of their way to help you. The breakfast offers a lovely variety and is all cooked fresh. The ... more