Explore Hotel

Best Western Grand Hotel.

Comfort on the coast.

The Best Western Grand Hotel in Hartlepool offers the best of both worlds. Combining old and new, the traditional French Chateaux building plays host to a modern decor inside, while its wonderful coastal location is convenient for a number of inland attractions.

Thanks to good transport links, our guests can not only get away from it all, but get back to it easily too! Newcastle is within easy reach, while other northern cities and towns are also easily accessible. Wherever you decide to go during your stay, we'll be ready and waiting with a warm welcome on your return.

Maintaining high brand standards and excellence in quality is second nature to the Best Western Grand Hotel in Hartlepool. We have proven that going that extra mile during our annual Best Western quality assurance assessments really does pay off. Our hard work and dedication to cleanliness and quality of both guest rooms and public areas has gained us the Best Western International Quality Award. A global recognition of excellence given to only a few selected hotels throughout the world, this award shows that we take pride in offering the high levels of excellence in quality and brand standards that our guests expect.

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Swainson Street
TS24 8AA
For enquiries or to make a reservation please call 0844 387 6269*


Parking is on a first come first served basis.
Bars, Free WIFI, Restaurants, Twenty Four Hour Service, Lift to all floors
Free internet available throughout the hotel
There is charged parking available onsite.
There is parking available nearby.
Pets: No Pets accepted Guide and hearing dogs only
Check-in & Check-out
14:00 | 11:00
  • Low rate guarantee
  • Free WIFI
  • 270+ hotels in GB

Rooms & Rates


Dining and Bars


Mumbai Majestic Dining

With an emphasis on refined yet creative Indian cuisine, the menu incorporates both traditional classic favourites and original new dishes that apply eastern flavours with a western twist. With our Head Chef having over 30 years experience in cooking only the finest Indian food, he takes great pride, care and satisfaction in creating the finest cuisine for you.

We use only the finest herbs, spices and flavourings in our cooking, sourced directly from India to ensure we cook our dishes authentically, that have been passed down from generation to generation. In Mumbai, India, these are all local ingredients and here at Mumbai Hartlepool, we also use all locally sourced ingredients. All our seafood is caught on local shores.

Opening hours

Weekend times may vary

1908 Sports Bar

The Premier sports bar in Hartlepool, the bar makes an ideal venue for a sociable chat or watching sports on any of the 13 TV's and 3 large screens. Entertainment on Thursday to Saturday nights.


Hartlepool Golf Course

Course information

Course Type: Coastal
Location: Off Site
Holes: 18
Par: 6298
Distance: 70 Yards
No handicap required


2.00 miles away in Hartlepool


Practice ground golf facilities
Putting green golf facilites
Pro shop golf facilities


9 holes Yes
18 holes £26.00
Trolley hire Yes
Buggy hire £15.00


In the heart of Hartlepool, we offer all the facilities, experience and friendly advice you'll need. We've earned a reputation as a first class weddings venue too, so when it comes to the big day you'll be in the safest possible hands.


Wedding service and reception venue

We can add the wow factor to any wedding! As well as enjoying a great setting, you and your guests could enjoy fun casinos, stilt walkers, ice sculptures and fire breathers!


Every menu we create is designed around you. From 2 to 200, we'll cater for your guests and their individual requirements.

Honeymoon suite

Our honeymoon suite is simply palatial, with wonderful chandeliers to marvel at before the lights go out on your special day!


Registry office:
Hartlepool Council
The Register Office Raby Road Hartlepool
01429 236369

Get in touch with Kelly Winchcome on 01429 266345.

For any enquiries please call Kelly Winchcombe on 01429 266345

Location and Attractions

Getting there.

Sat nav users: type TS24 8AA

Send to Tom Tom

Nearest motorway: A1(M), J60, 14.00 miles
Nearest train station: Hartlepool, 1.00 miles
Nearest airport: Durham Tees Valley, 22.00 miles

Swainson Street
TS24 8AA

What's nearby?


  • Stadium of Light (15 miles)

  • Durham Cricket Ground (15 miles)

  • Sedgefield Races (15 miles)

Cities & Attractions

  • Hartlepool Maritime Experience (1 miles)

  • Durham Historic City (17 miles)

  • Beamish Museum (30 miles)

  • Angel of the North (30 miles)

  • National Glass Centre (25 miles)


  • Middleton Grange (0.1 miles)

Meetings, Conferences and Events

We're renowned as a conference venue. So when it comes to meetings and conferences, why trust anyone else?

Available room set ups


Room Theatre Classroom U-Shape Boardroom Banquet
Great Room 200 150 0 60 220
Jackson Room 36 25 0 20 0
Pipers Function Suite 80 50 0 45 60
Have an enquiry?
Contact events on 0845 620 0506


  • TripAdvisor
TripAdvisor Traveller Rating: Rating: Based on 430 traveller reviews
Rating: 5 166
Rating: 4 126
Rating: 3 70
Rating: 2 38
Rating: 1 30

Good for the weekend.

16/10/2016 andyll16, London, United Kingdom

We stayed here as were in town for a family members birthday. Nice old style hotel with very approachable staff that made us feel welcome. Had 2 rooms next door to each other as requested and they wer... more


Lovely Hotel Bags of Character

15/10/2016 Neilog1, Durham, United Kingdom

This hotel is absolutely lovely some will say it's dated but in my opinion it adds to the character of the building and hotel, staff were friendly and very polite, in fact couldn't fault it would defi... more


Average Stay

12/10/2016 kurquhart85, Edinburgh, United Kingdom

We booked into the Grand for a family reunion - lots of us travelling and most of us staying at the hotel. We had our 18 month old son, so paid for an upgrade to give us a bit of extra room. The upgr... more

Owner Response
Hotel M, Public Relations Manager at BEST WESTERN Grand Hotel, responded to this review
Dear kurquhart85, Many thanks for taking the time to leave us a review, we rely upon the feedback of customers to be able to improve upon the service we provide for our guests in the future. Kind Regards.

Could do with a make over....

21/09/2016 rusel_10, Birmingham, United Kingdom

Room was nice but had a number of things that need updating/fixing to make it better. Cracks in walls and tiles etc.... The check in and out service was good and the Indian Restaurant attached was a r... more

Owner Response
Hotel M, Public Relations Manager at BEST WESTERN Grand Hotel, responded to this review
Dear rusel_10, Thank you for taking the time to leave us a review, we rely upon customer feedback to ensure that we can continue to provide a great service to our guests and improve upon it in the future. Kind Regards, Hannah

Hotel with a bit of character

18/09/2016 Pete H, Birmingham, United Kingdom

Stayed here many times over the years. Seen a couple of refurbishments and changes of management. Staff always seem very friendly, and the facilities are generally up to scratch. The grand old buildin... more

Owner Response
Hotel M, Public Relations Manager at BEST WESTERN Grand Hotel, responded to this review
Dear Pete H, Thank you for your feedback, we are pleased you enjoyed your stay and will take your comments on board and endeavour to improve upon them. We hope to see you again soon, Kind Regards, Hannah