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Best Western Grand Hotel

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Best Western Grand Hotel.

Comfort on the coast.

The Best Western Grand Hotel in Hartlepool offers the best of both worlds. Combining old and new, the traditional French Chateaux building plays host to a modern decor inside, while its wonderful coastal location is convenient for a number of inland attractions.

Thanks to good transport links, our guests can not only get away from it all, but get back to it easily too! Newcastle is within easy reach, while other northern cities and towns are also easily accessible. Wherever you decide to go during your stay, we'll be ready and waiting with a warm welcome on your return.

Maintaining high brand standards and excellence in quality is second nature to the Best Western Grand Hotel in Hartlepool. We have proven that going that extra mile during our annual Best Western quality assurance assessments really does pay off. Our hard work and dedication to cleanliness and quality of both guest rooms and public areas has gained us the Best Western International Quality Award. A global recognition of excellence given to only a few selected hotels throughout the world, this award shows that we take pride in offering the high levels of excellence in quality and brand standards that our guests expect.

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Swainson Street
TS24 8AA
For enquiries or to make a reservation please call 0844 387 6269*


Parking is on a first come first served basis and is charged at £3 per day.
Bars, Free WIFI, Restaurants, Twenty Four Hour Service, Lift to all floors
Free internet available throughout the hotel
There is charged parking available onsite.
There is parking available nearby.
Pets: No Pets accepted Guide and hearing dogs only
Check-in & Check-out
14:00 | 11:00


Dining and Bars


Mumbai Majestic Dining

With an emphasis on refined yet creative Indian cuisine, the menu incorporates both traditional classic favourites and original new dishes that apply eastern flavours with a western twist. With our Head Chef having over 30 years experience in cooking only the finest Indian food, he takes great pride, care and satisfaction in creating the finest cuisine for you.

We use only the finest herbs, spices and flavourings in our cooking, sourced directly from India to ensure we cook our dishes authentically, that have been passed down from generation to generation. In Mumbai, India, these are all local ingredients and here at Mumbai Hartlepool, we also use all locally sourced ingredients. All our seafood is caught on local shores.

Opening hours

Weekend times may vary

1908 Sports Bar

The Premier sports bar in Hartlepool, the bar makes an ideal venue for a sociable chat or watching sports on any of the 13 TV's and 3 large screens. Entertainment on Thursday to Saturday nights.


Hartlepool Golf Course

Course information

Course Type: Coastal
Location: Off Site
Holes: 18
Par: 6298
Distance: 70 Yards
No handicap required


2.00 miles away in Hartlepool


Practice ground golf facilities
Putting green golf facilites
Pro shop golf facilities


9 holes Yes
18 holes £26.00
Trolley hire Yes
Buggy hire £15.00


In the heart of Hartlepool, we offer all the facilities, experience and friendly advice you'll need. We've earned a reputation as a first class weddings venue too, so when it comes to the big day you'll be in the safest possible hands.


Wedding service and reception venue

We can add the wow factor to any wedding! As well as enjoying a great setting, you and your guests could enjoy fun casinos, stilt walkers, ice sculptures and fire breathers!


Every menu we create is designed around you. From 2 to 200, we'll cater for your guests and their individual requirements.

Honeymoon suite

Our honeymoon suite is simply palatial, with wonderful chandeliers to marvel at before the lights go out on your special day!


Registry office:
Hartlepool Council
The Register Office Raby Road Hartlepool
01429 236369

Get in touch with Kelly Winchcome on 01429 266345.

For any enquiries please call Kelly Winchcombe on 01429 266345

Location and Attractions

Getting there.

Sat nav users: type TS24 8AA

Send to Tom Tom

Nearest motorway: A1(M), J60, 14.00 miles
Nearest train station: Hartlepool, 1.00 miles
Nearest airport: Durham Tees Valley, 22.00 miles

Swainson Street
TS24 8AA

What's nearby?


  • Stadium of Light (15 miles)

  • Durham Cricket Ground (15 miles)

  • Sedgefield Races (15 miles)

Cities & Attractions

  • Hartlepool Maritime Experience (1 miles)

  • Durham Historic City (17 miles)

  • Beamish Museum (30 miles)

  • Angel of the North (30 miles)

  • National Glass Centre (25 miles)


  • Middleton Grange (0.1 miles)

Meetings, Conferences and Events

We're renowned as a conference venue. So when it comes to meetings and conferences, why trust anyone else?

Available room set ups


Room Theatre Classroom U-Shape Boardroom Banquet
Great Room 200 150 0 60 220
Jackson Room 36 25 0 20 0
Pipers Function Suite 80 50 0 45 60
Have an enquiry?
Contact events on 0845 620 0506


  • TripAdvisor
TripAdvisor Traveller Rating: Rating: Based on 440 traveller reviews
Rating: 5 168
Rating: 4 129
Rating: 3 73
Rating: 2 40
Rating: 1 30

2 Night Stay

21/02/2017 j0ckess, Coatbridge

I arrived at 11pm and met by the night porter who was very nice but he failed to mention to me that you need a permit for the car park and i very nearly got a ticket. I was originally put into room 2... more


Super venue for Dinner Dance

08/02/2017 pearcedavid2, Hartlepool, United Kingdom

We took the Ballroom dining package for 100 guests for a Charity Function Dance evening. From start to finish the organisation and assistance from Kelly and the team was second to none. The food was e... more

Owner Response
Hotel M, Public Relations Manager at BEST WESTERN Grand Hotel, responded to this review
Dear pearcedavid2, Thank you so much for your very kind review, we are so pleased that we could help you host a fabulous evening and look forward to providing you with the same high level of service for your event next year. Best Regards, Hannah

Visiting the family

06/02/2017 juliewM6791NH, Colchester, United Kingdom

We stayed at the Grand Hotel in Hartlepool for one night whilst visiting family who were about 6 miles away. Prices were very reasonable and when we asked to change from twin rooms to doubles there w... more

Owner Response
Hotel M, Public Relations Manager at BEST WESTERN Grand Hotel, responded to this review
Dear juliewM6791NH, Many thanks for taking the time to leave us a review, we rely upon feedback from our guests to ensure that we can constantly improve the service that we provide. We are pleased you enjoyed your stay with us and hope you will stay with us again if you are in the area. Best Regards, Hannah

Wedding Guests

23/12/2016 Angella B, Cambridgeshire, United Kingdom

We booked to stay here, along with another 6+ rooms for guests attending our wedding. On check in the receptionist seemed uninterested and not bothered that this was our wedding, very disappointing. I... more

Owner Response
Hotel M, Public Relations Manager at BEST WESTERN Grand Hotel, responded to this review
Dear Angella S, Thank you for taking the time to leave us a review, please accept our apologies for the issues you encountered during your stay, we welcome all customer feedback and will endeavour to improve upon the points you have raised. Best Regards, Hannah

Lovely, friendly, helpful staff.

09/12/2016 Gillian D, London, United Kingdom

Stayed just the one night with my sister. We both had our own rooms on the 3rd floor. Room was lovely and big. Bit run down and basic but clean. TV was a bit on the small side but, then again we wa... more

Owner Response
Hotel M, Public Relations Manager at BEST WESTERN Grand Hotel, responded to this review
Dear Gillian D, Thank you very much for taking the time to leave us a review, we are pleased you enjoyed your stay and look forward to seeing you again next time you are in Hartlepool. Best Regards, Hannah