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Best Western Grand Hotel

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Best Western Grand Hotel.

Comfort on the coast.

The Best Western Grand Hotel in Hartlepool offers the best of both worlds. Combining old and new, the traditional French Chateaux building plays host to a modern decor inside, while its wonderful coastal location is convenient for a number of inland attractions.

Thanks to good transport links, our guests can not only get away from it all, but get back to it easily too! Newcastle is within easy reach, while other northern cities and towns are also easily accessible. Wherever you decide to go during your stay, we'll be ready and waiting with a warm welcome on your return.

Maintaining high brand standards and excellence in quality is second nature to the Best Western Grand Hotel in Hartlepool. We have proven that going that extra mile during our annual Best Western quality assurance assessments really does pay off. Our hard work and dedication to cleanliness and quality of both guest rooms and public areas has gained us the Best Western International Quality Award. A global recognition of excellence given to only a few selected hotels throughout the world, this award shows that we take pride in offering the high levels of excellence in quality and brand standards that our guests expect.

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Swainson Street
TS24 8AA
For enquiries or to make a reservation please call 0844 387 6269*


No onsite parking - Job Centre Car Park is across the road charged at £3.00 per day // Council Car Park next door can be used from 6.00pm - 8.00am for free
Bars, Free WIFI, Restaurants, Twenty Four Hour Service, Lift to all floors
Free internet available throughout the hotel
There is charged parking available onsite.
There is parking available nearby.
Pets: No Pets accepted Guide and hearing dogs only
Check-in & Check-out
14:00 | 11:00


Dining and Bars


Mumbai Majestic Dining

With an emphasis on refined yet creative Indian cuisine, the menu incorporates both traditional classic favourites and original new dishes that apply eastern flavours with a western twist. With our Head Chef having over 30 years experience in cooking only the finest Indian food, he takes great pride, care and satisfaction in creating the finest cuisine for you.

We use only the finest herbs, spices and flavourings in our cooking, sourced directly from India to ensure we cook our dishes authentically, that have been passed down from generation to generation. In Mumbai, India, these are all local ingredients and here at Mumbai Hartlepool, we also use all locally sourced ingredients. All our seafood is caught on local shores.

Opening hours

Weekend times may vary

1908 Sports Bar

The Premier sports bar in Hartlepool, the bar makes an ideal venue for a sociable chat or watching sports on any of the 13 TV's and 3 large screens. Entertainment on Thursday to Saturday nights.


Hartlepool Golf Course

Course information

Course Type: Coastal
Location: Off Site
Holes: 18
Par: 6298
Distance: 70 Yards
No handicap required


2.00 miles away in Hartlepool


Practice ground golf facilities
Putting green golf facilites
Pro shop golf facilities


9 holes Yes
18 holes £26.00
Trolley hire Yes
Buggy hire £15.00


In the heart of Hartlepool, we offer all the facilities, experience and friendly advice you'll need. We've earned a reputation as a first class weddings venue too, so when it comes to the big day you'll be in the safest possible hands.


Wedding service and reception venue

We can add the wow factor to any wedding! As well as enjoying a great setting, you and your guests could enjoy fun casinos, stilt walkers, ice sculptures and fire breathers!


Every menu we create is designed around you. From 2 to 200, we'll cater for your guests and their individual requirements.

Honeymoon suite

Our honeymoon suite is simply palatial, with wonderful chandeliers to marvel at before the lights go out on your special day!


Registry office:
Hartlepool Council
The Register Office Raby Road Hartlepool
01429 236369

Get in touch with Kelly Winchcome on 01429 266345.

For any enquiries please call Kelly Winchcombe on 01429 266345

Location and Attractions

Getting there.

Sat nav users: type TS24 8AA

Send to Tom Tom

Nearest motorway: A1(M), J60, 14.00 miles
Nearest train station: Hartlepool, 1.00 miles
Nearest airport: Durham Tees Valley, 22.00 miles

Swainson Street
TS24 8AA

What's nearby?


  • Stadium of Light (15 miles)

  • Durham Cricket Ground (15 miles)

  • Sedgefield Races (15 miles)

Cities & Attractions

  • Hartlepool Maritime Experience (1 miles)

  • Durham Historic City (17 miles)

  • Beamish Museum (30 miles)

  • Angel of the North (30 miles)

  • National Glass Centre (25 miles)


  • Middleton Grange (0.1 miles)

Meetings, Conferences and Events

We're renowned as a conference venue. So when it comes to meetings and conferences, why trust anyone else?

Available room set ups


Room Theatre Classroom U-Shape Boardroom Banquet
Great Room 200 150 0 60 220
Jackson Room 36 25 0 20 0
Pipers Function Suite 80 50 0 45 60
Have an enquiry?
Contact events on 0845 620 0506


TripAdvisor Traveller Rating: Rating: Based on 530 traveller reviews
Rating: 5 197
Rating: 4 153
Rating: 3 96
Rating: 2 46
Rating: 1 38

Ideal location

11/10/2018 AHTR, County Durham, United Kingdom

Stayed in an executive room 3rd floor clean comfortable bed we heard no noise from outside good parking on site we enjoyed a hearty full cooked breakfast in the morning and would definitely stay aga... more

Owner Response
Paul R, General Manager at Best Western Grand Hotel, responded to this review
Thank you for your kind review - we look forward to welcoming you back in the near future! :-)

Grand hotel hartlepool

17/09/2018 paulbromley62, Hartlepool, United Kingdom

Stayed for 2 nights for family wedding everything was fantastic.gonna be staying over again christmas.as the rooms were great the beds massive and reasonably priced,breakfast was lovely and you can ha... more

Owner Response
Hotel M, General Manager at Best Western Grand Hotel, responded to this review
Thank you for your kind review! We look forward to seeing you again at Christmas! Best wishes Paul


09/09/2018 369111,

The room was clean staff were nice but the room i ordered was a executive double room and what i was given was a standard family room when i said they got mixed up they told me it was a executive doub... more

Owner Response
Hotel M, General Manager at Best Western Grand Hotel, responded to this review
Thank you for your review. I am happy to hear that you found the room clean and were pleased with the staff. We apologise for the misunderstanding with regards to the Executive room as the picture online when you booked was no the same room as the one you received, but as discussed, the room you stayed in was an Exec. We look forward to welcoming you back to our hotel soon Many Thanks Paul


06/09/2018 Victoria S,

Can’t fault this hotel. We had a suite: Gorgeous and luxurious. Staff: very friendly and attentive. Location: couldn’t be better. Located in town and 5 minutes walk to the marina. Breakfast: stunni... more

Owner Response
Hotel M, General Manager at Best Western Grand Hotel, responded to this review
Thank you for your kind review! Our team work hard to ensure each and every guest have a great stay with us, and it feedback like this really helps motivate us to continue going the extra mile for our guests! We look forward to welcoming you back to our hotel soon Best Wishes Paul

Excellent Value Hotel

03/09/2018 istanbul187067, Doncaster, United Kingdom

I stayed for 3 days whilst walking the newly opened stretch of the English Coastal Path. The cost of laess than £50 a night for single occupancy of a double room was excellent value.. the staff were f... more

Owner Response
Hotel M, General Manager at Best Western Grand Hotel, responded to this review
Thank you so much for your kind review! Feedback like this really inspires our team to continue to work hard to exceed our guests expectations. I am thrilled you chose to let others know about your stay and look forward to welcoming you back in the future Best Wishes Paul