We stayed first two nights and last two nights in this hotel.Situated centrally no doubt but total infrastructure is horrible.Rooms are so small,you tend to bang your knee sure
2 I dont know why there were no plug points next to bed.?This is most common thing,Right?Plugs were somewhere down...You have to excavate whole room for that.They are living true for what Greece is famous for..So i have to sit down all time to put adaptor
3 Comimentary Tea /Coffee sachets were rationed.Only two per room..On demand staff used to provide like they are doing great favors to us
4 Elevators were not functioning around midnight.On our first day we reached after midnight,and needed more tea.Reception person told us to come down and get it.And lift was not working.we were on 4th flour.And both are above 55...with many health elements.Do the Math!!!
5 Corridors were narrow,elevetors tiny so it was cramped all the time.
6 Many times i got up in middle of nights with rowdy laughter and music of late night check up guests..I was furious..and reception was not answering the phone
7 Staff..I have strongest complaint about them.Some were really good helpful,but most were with great attitude.Especially breakfast staff.Very unfriendly,unsmiling.One short ,burly man and another tall ,little stout gentelmen..they just looked at me after I made certain enquiry..First I thought may be they cdnt follow english,but i saw them conversing with other guests in english.THIS WAS OUTRIGHT RACIST !!!! Especially short gentelman was RUDE..No respect for tourists.I am seriously thinking to sue them for mental agony towards senior citizens.
8 Bathrooms means cupboard/Sinks..even they are big.Towels were short in length.
9 Housekeeping meand tiding the beds,putting up fresh towels..Thats it.No vaccum coz i found some receipts of previous guests crumpled between bedside tables and bed
10 AC was weak..Bedside lights had there own temprament..
11 And most imp..Fridge was placed on ground,can you immagine this??So one has to bend down all the time..who does that man..??We are used to consuming cold water..and those were hottest days of summer..I had good exercises of bending down..
11 No ac in corridors and lobby was with very poor air-conditioning.Those were hottest days and horrible ac..Go figure.
12 Some staff was good but most of them were RUDE , UNHELPFUL,ARROGANT.I still think that was racist,outright racist.And I strongly condemned it.
Few saving graces were
Good VFM resturant
Greece is in serious economic problem and tourism is their main source.They shd act more friendly.. Least those who are in hospitality business and Candia failed miserably in that.