I stayed for 3 nights last week. Having stayed last year with my husband - a trip we both enjoyed - I decided it would be the perfect location for a solo break for me to explore more of the city whilst being sure that I had a comfortable base within easy reach. Edinburgh didn't disappoint and travel in and out was easy, thanks to the local bus (much cheaper than a cab every day!) but my stay at the hotel was a let-down: the first-floor room was in desperate need of a facelift (peeling wallpaper, damaged lampshade and a blocked loo), and, by the second night, a quilt that had, frankly, begun to smell very badly, to the extent that I had to ask for it to be changed. No idea why it was so bad, it seemed fine when I arrived, so I can only assume it was changed on my first morning to a smelly one. Not sure how the hotel is cleaning or storing its quilts, but it needs to sort them out! Also, can't say I was impressed with the staff overall - the service in the restaurant was particularly poor - quite slow, and the food was average. Also, I would suggest a printed breakfast menu would be useful; it was only because I'd stayed before that I knew there were additional choices to the ones out on the buffet. There was no explanation from staff about this, either for me or for other guests, and I overheard some grumbles.
So, overall, for the money - and it's not a cheap place - I was disappointed. I'm certainly going to think twice before I book there again. less