Best Western Edinburgh South Braid Hills Hotel

I recently stayed here for 14 nights on business. I was a little apprehensive with the Covid situation although no need as from the minute of arrival I was made to feel safe and all facilities were open. There was a warm professional welcome from Chloe. The room (228) was superb, with a large double bed, seating area and lovely views over the park and surrounding countryside. a huge bathroom with great facilities including large TV, fridge, kettle and super soft towels and bedding. All the staff were superb with a warm friendly smile from housekeeping to the very efficient waitering staff. The food was plentiful especially breakfast with the best poached eggs in Edinbrugh. The location is perfect for sightseeing with a regular bus and stop right outside the hotel and 20 minutes in to the centre. Car parking is free a bonus in this city and a lovely local town of Morningside with plenty of local shops, cafes and bars within a 5 minute stroll and 2 golf courses within 5 minutes drive. Overall a quality hotel with professional friendly efficient staff and good facilities. I strongly recommend the hotel for a stay outside of the hassle of the centre of the city. less

We have stayed on numerous occasions in the last 3 years and can’t fault it. We find the service from the staff excellent always friendly and can’t do enough to help. We stayed in the hotel Monday and Tuesday this week for our Silver wedding anniversary and got upgraded to a lovely room with great views. Can’t wait for our next visit less

Booked in for weekend stay. Been some years since we've visited and while the public areas are fine, the room we were allocated was pretty grubby. Could have written my name in the dust on the beside table. The headboard was broken. Grubby handprints on most of the painted walls. Overall it just was just very tired and in dire need of a refurb. At almost £100 a night we expected more. I appreciate that COVID affects everything but this was disappointing. No problem with any of the staff we encountered, all were very nice but hotel lets itself down. less

Stayed here last night and loved it. Didn't have breakfast so can't comment on that but the room was fantastic and the staff were lovely. Next time we are in Edinburgh we won't even bother looking at other hotels, we will just book here and look forward to it! less

Last minute booking to celebrate anniversary when booking spoke to Claire what a wonderful person very chirpy very funny and very professional told her why we were booking so she gave us an exquisite room with a view across Edinburgh and into Fife. Room was large and very spacious and the four poster bed was so comfy all furnishings match the decor and age of building making everything feel natural and very pleasant. I would of gave it full marks but it was a short stay and due to Covid not every facility was available but I can only imagine it would be superb if it was so well done especially Claire your a real asset. less