Great service, comfortable beds!
14/11/2016 Dave_Espionage, Columbus, Ohio, United States
We had an unusual stay as my girlfriend was rather ill in the evening. When I went to the desk to try to get tissues and some salt (to help her soothe her throat,) the manager was more than accommodat... more
We had an unusual stay as my girlfriend was rather ill in the evening. When I went to the desk to try to get tissues and some salt (to help her soothe her throat,) the manager was more than accommodating, opening up the kitchen to get me a salt shaker for me to use. The whole time we were there the desk staff was helpful and quick.
The room had plenty of basic amenities, and the shower/tub was great. The beds were comfortable and we slept well.
The only downside was when I turned the heat on for a brief bit and the heater generated a smell that was a little off, and we had to open the window to vent it out. less
FrontDesk_GM, General Manager at BEST WESTERN Astoria Bayfront Hotel, responded to this review
Thank you, Dave for trusting our accommodations to deliver the comfortable stay you were seeking. We are sorry to hear your girlfriend was feeling under the weather and we hope she is feeling better! We appreciate your recognition of our efficient and helpful service and are glad we were able to help your girlfriend feel a little better. We apologize for the unusual odor you experienced when you initially turned on the heat. Sometimes this occurs if the heater has not been turned on in a long time.
It would be our pleasure to welcome you and your girlfriend back during your next visit to Astoria. Perhaps when she is feeling better you will both be able to enjoy your stay in Astoria even more.