Great dog friendly, historic hotel with friendly efficient staff
20/09/2018 Jane M, Middlewich
Wow! Having breakfast in the medieval bar area we felt we were dining in a castle and then peeking into the Kings Room along the frontage of the first floor, walking along the same floor and looking ... more
Wow! Having breakfast in the medieval bar area we felt we were dining in a castle and then peeking into the Kings Room along the frontage of the first floor, walking along the same floor and looking out of the same mullioned windows that King John, Edward III, and Richard III had looked out from gave me, an obsessive history buff, goose bumps!! But enough of the history lesson - our room, we requested a ground floor room to accommodate our two dogs, was huge and very comfortable. Well done for having two armchairs, usually there is only one and one guest ends up sitting on the bed to watch TV. The lovely young lady on reception on the Friday afternoon gave us the option of having breakfast set up in the lounge area so we could have our four legged friends with us - how dog friendly is that? Our room was in a separate mews cottage (No 10) and from that you step right out into the lovely courtyard, with lots of chairs and tables and even a small decking area set out for guests. Parking is just across a very quiet lane at the back of the hotel with views onto St Wulframs Church and lovely historic buildings. The only point I could niggle about was that parking was not included in the cost of the room or could have been charged up on arrival instead of coming out of the blue on checkout. As it wasn't raised on check in my husband presumed it was free to park for guests and suddenly had to find coins to cover the charge.
We only ate at the hotel for breakfast but there was a very nice buffet laid out for self service and a menu for cooked breakfasts that had lots of choice and everything was delicious. The staff were so friendly and very helpful, from the gentleman who unlocked the back gate, very early on sunday morning, so that my dogs and I didn't have to go round to the front entrance to get in after our walk, to the lovely waiting staff in the restaurant and the receptionist on checking in.
All in all we had a great stay and would definitely return if and when we visit Grantham again. less
Jane G, General Manager at Best Western Angel & Royal Hotel, responded to this review
Dear Jane M
Thank you so much for your wonderful comments on your recent stay with us.Hopefully you will have the opportunity to come & visit us again with your 2 lovely 4 legged family members.