Guy Fawkes Inn, Sure Hotel Collection by Best Western

Really nice and cozy pub. We firstly got here to hide away from thunderstorms but then decided to have lunch. Really nice food and great atmosphere. The service was good too. I would highly recommend Guy Fawkes pie. It has delicious pastry and wonderful gravy less

Visited because of the history connected to the Inn. Looks fine inside,with a great story. We had a meal in the rear yard. Sat near iron staircase. Cobwebs hanging from them,dirty yard area.Needs powerwashing,and TLC,lick of paint etc. Foid was very average,basic.Thebest thing was a lady who served us was lovely,polite. A place with a connection to such history coukd and should dine out on that alone. But sadly,let me down. less

We stayed at the inn for two nights. Firstly the location is second to none and the building is extremely quirky but sadly that's where the good points end. The room was sold as an executive room well at best it was a small double and with lockdown you would have thought the time would have been used to make things better.There were rusty screws sticking out of the shower cubicle wall along with broken floor tiles. There was no draws to put your clothes so we ended up living out of the case. The views were of a roof and an extractor chucking out the smell of fat until late into the night. No real reception, no information booklet in the room the place they advise you to park on the website isn't correct anymore and it ended up costing me an additional 13 pound. Towels missing from the room,pretty standard obvious things that seem to be overlooked. The staff are very helpful but they look like they are rushed off their feet so much so you really have to hope to catch one as they are working if you have any questions. It's a shame that there seems to be a real lack of attention to detail the location saves this place without a doubt and I think Best Western know that. less

Prior to booking we were captivated by the website showing luxury accommodation, one of the reasons we had arranged to stay here. Photos show deluxe and high end rooms with class but what we got was entirely different. Check in was bad. Had to stand with around 10 other customers before we were seen. Made to stand to one side like you were at school waiting to see a headmaster. Not sure if they were understaffed but a couple of staff were working the bar, dining area and reception which made the whole feel of the place seem unprofessional. We had room 1 which is located steps away from the bar area. On entering it was a small room with no character. Lighting was dark, walls too. Didn’t feel welcoming or homely at all. As soon as we sat on the bed it was apparent the sheets had stains and hairs which for the price is bad. We noticed no toiletries in the bathroom so my husband went to enquire, later that day we had to request more towels then again a member of staff came to the room as all we had was freezing cold water coming from the shower. Later that evening the music and customers downstairs were getting louder and louder, almost felt like they were in the room with us. I suffer from migraines and the noise level was deafening. I went down twice in the space of an hour spoke to the manager and a member of staff at different times and my concerns were completely ignored. I understand pubs get busy but the noise level where yelling and screaming by punters is seen as acceptable and rowdy behaviour is tolerated is atrocious. No consideration to guests in the slightest. Seemed customers at the bar were priority. We were thankful just to leave the following morning. less

Very much looking forward to our weekend away and were dismayed by the lack of hygiene this inn consists as acceptable. Stained bed sheets, grime on the shower corners, broken and cracked tiles. Just awful. less