Guy Fawkes Inn, Sure Hotel Collection by Best Western

I have to say this team were fantastic in both customer service and quality of food. They all made our time both enjoyable and comfortable in a time what must be scary for them and their profession. TY less

We have just returned from a short break in York and we stayed in this lovely Inn. Wonderful building really absolutely lovely staff who were so kind and friendly. Food was excellent and our room was across a courtyard and we loved it. We can’t wait to go back. Excellent location and only a short walk from the train station. less

We stayed two nights, our first visit to York and found the Guy Fawkes Inn very welcoming and in an excellent location a step away from York Minster and the Shambles. Our room was just across the courtyard and was always lovely and warm. We had a shower and roll top bath which was nice. The bar in the pub gets very busy and is very small but has a lovely atmosphere. Everyone we met at the hotel were very friendly, infact the People of Yorkshire persay were very friendly I have to say! We ate in the Guy Fawkes restaurant on the Saturday night and the Guy Fawkes pie was good but I couldn’t finish it all! The ‘Yorkshire Breakfast’ was hot, tasty and freshly cooked. My husband particularly liked the black pudding bob bons he had for his starter too. Overall I would recommend this hotel and we will definitely be coming back! less

The central location right opposite York Minster. The olde world fixtures and fittings slanting stairs and room. Decor of room was tired...staining on ceiling and walls from leak? Paintwork had finger prints on and chipped. 2 missing light bulbs that were replaced when asked however this should have been checked prior to us taking occupancy. Not hot water on first morning..was rectified but not acceptable when paying over £400 for 3 nights stay. Pub steeped in history but to cold to sit in unless wearing coat! Would have benefitted from traditional open fire like other pubs in area. less

I booked here for three nights to celebrate my husbands birthday. I can not fault the location and the staff were courteous and helpful, especially Dan, however we were disappointed with our room in that for a cost of over £400 for 3 nights you wouldn’t expect staining to ceiling and walls in two places ( looked like roof leaking previously), paintwork was chipped and grubby, especially on bathroom doors where there were finger prints of previous guests. Also 2 light bulbs not working, they were replaced when we drew attention to it, however should have been checked before we took occupancy. The worst thing was on the morning of my husbands birthday I tried to take a shower when in under a minute the hot water disappeared...this forced me to wake him early to find staff to try and rectify, they could not and I was shown across an outside stairwell, wet and soapy wrapped in towel and dressing gown, into empty room to ‘finish off shower’. Husband upset I had woken him, I was upset I needed too. We were offered a free breakfast as compensation but did not start his birthday on a positive note. We spent little time in pub as too cold to take coat off. Shame the fir place couldn’t have had a roaring open fire as we liked the history and atmosphere of pub. Such a shame as I said earlier staff were friendly and helpful. less