Best Western Premier Collection

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BEST WESTERN Shap Wells Hotel.

Rural relaxation near Penrith.

The BEST WESTERN Shap Wells Hotel is a stones throw from Penrith, nestled in a secluded valley high in the Cumbrian Fells and just off the coast-to-coast path. Our countryside setting ensures peace and quiet, and is the perfect place from which to begin a hike or simply enjoy a more relaxing walk in the Lake District, Peak District, Yorkshire Fells and Border County.

The hotel itself offers the highest standards, without taking itself too seriously. Our friendly staff create a warm, relaxing, family run environment, where nothing is too much trouble!

The mood for your stay is set even before you check-in, with a mile long drive along a private road breathtaking, rugged scenery in every direction, with sheep and cattle along the way! A pretty waterfall and trickling stream running by the front door will leave you with no doubts in your mind that this is a wonderful place in which to get away from it all!

Maintaining high brand standards and excellence in quality is second nature to the BEST WESTERN Shap Wells Hotel in Shap. We have proven that going that extra mile during our annual BEST WESTERN quality assurance assessments really does pay off. Our hard work and dedication to cleanliness and quality of both guest rooms and public areas has gained us the BEST WESTERN International Quality Award. A global recognition of excellence given to only a few selected hotels throughout the world, this award shows that we take pride in offering high levels of excellence in quality and brand standards our guests expect.

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Shap, nr. Penrith
CA10 3QU


Bars, Free WIFI, Gym, Pets Allowed, Restaurants, Twenty Four Hour Service, Lift to all floors
Free internet available throughout the hotel
There is free parking available onsite.
Pets: Accepted Dogs only £10 per night in annex building
Check-in & Check-out
15:00 | 11:00
  • Low rate guarantee
  • Free WIFI
  • 270+ hotels in GB

Rooms & Rates


Dining and Bars


Birkbeck Restaurant

Our spacious restaurant is the perfect place to relax after a hike in the country or a stroll in the hotel grounds. We serve traditional home cooked meals with a smile enjoy!

Opening hours

Breakfast: 07.30 - 09.30
Dinner: 18.30 - 20.30
Weekend times may vary


Appleby Golf Course

Course information

Course Type: Moorland
Location: Off Site
Holes: 18
Par: 69
Distance: 5993 Yards
No handicap required


12.00 miles away in Appleby


Driving range
Practice ground golf facilities
Putting green golf facilites


9 holes £12.50
18 holes £18.00
Trolley hire £5.00
Club hire Yes
Buggy hire £20.00
Driving Range Yes


Our beautiful surroundings guarantee excellent photographs, while our friendly staff will make sure the celebrations turn out just as well!


Wedding service and reception venue

We're licensed to hold wedding ceremonies, which means you can have your wedding here and celebrate it here too! From Cabarets, discos and tribute acts to live bands and casino tables, we'll add the X factor to any evening reception!


From buffet service to silver service, we can cater for any taste. Most individual requirements can be met, so just let us know what you fancy and well take care of the rest!


Registry office:
Penrith Register Office
Friargate, Penrith, CA11 7XR
01768 242120

For any enquiries please call Charles Smith on 01931 716628

Location and Attractions

Getting there.

Sat nav users: type CA10 3QU

Send to Tom Tom

Nearest motorway: M6, J39, 2.00 miles
Nearest train station: Oxenholme, 15.00 miles
Nearest airport: Newcastle, 90.00 miles
Free parking on site (120 spaces)

Shap, nr. Penrith
CA10 3QU

What's nearby?

Cities & Attractions

  • Ullswater Lake/Pooley Bridge (12 miles)

  • Red squirrel colony onsite (0 miles)

  • Appleby-in-Westmorland (12 miles)

  • The Lake District National Park (25 miles)

  • Windermere Lake (20 miles)


  • Penrith (12 miles)

  • Kendal (14 miles)

  • Carlisle (30 miles)

  • Gretna Gateway (45 miles)

  • Orton Farmers Market (3 miles)

Meetings, Conferences and Events

Our Lodge Howe meeting room is used for a wide variety of meetings, from public enquiries lasting weeks to team building workshops lasting a day.

Available room set ups


Room Theatre Classroom U-Shape Boardroom Banquet
Birkbeck 350 200 0 0 300
Lodge Howe Room A 100 50 0 36 70
Lodge Howe Room B 40 25 0 28 0
Lodge Howe Combined 170 80 0 0 100
Board Room 25 12 0 18 0
Garden Room 70 40 0 24 0
Trout Room 15 10 0 12 0
Cautley Room 40 28 0 26 0
Winder Room 26 20 0 18 0
Calf Room 0 0 0 8 0
Have an enquiry?
Contact events on 0845 620 0506


  • TripAdvisor
TripAdvisor Traveller Rating: Rating: Based on 673 traveller reviews
Rating: 5 234
Rating: 4 229
Rating: 3 134
Rating: 2 50
Rating: 1 27

Not too bad.

06/10/2015 Geoffrey H, Bradford, United Kingdom

Went on a weekend break with the buy-a-gift from our daughter for the beginning of October. Check in was from 3 pm so we ended up in a queue which seemed a little overwhelming for the guy in reception... more


A good stay

06/10/2015 johnjoan47, New Brighton, United Kingdom

Stayed on a Sunday night on a coach trip with GB Tours . We were served a 3 course evening meal with 4 choices of starter , 4 choices of main courses and 3 choices of sweet and then a cup of tea or ... more


Mixed feelings about this hotel

04/10/2015 Snoozle, Kendal, UK

My husband got me a 'Buy-a-gift' for Christmas, so although we had a voucher it wasn't particularly cheap. I feel we were put in the cheapest room, backing the hotel. My impression of the hotel is th... more


Belated Christmas buy-a-gift present

03/10/2015 Robert W, Newcastle upon Tyne, United Kingdom

We were late in redeeming our buy-a-gift voucher but we were not disappointed. This hotel, bigger than anticipated, 96 rooms, is set in a very quiet forested area of Cumbria off the M6. The weather h... more


Avoid the Old Bath House

02/10/2015 Philip T, Preston, United Kingdom

If you are using a hotel break gift voucher at the Shap Wells Hotel beware of the Old Bath House! It is a separate annexe primarily for guests with dogs, which may be acceptable if you are willing for... more