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Best Western Shap Wells Hotel.

Rural relaxation near Penrith.

The Best Western Shap Wells Hotel is a stones throw from Penrith, nestled in a secluded valley high in the Cumbrian Fells and just off the coast-to-coast path. Our countryside setting ensures peace and quiet, and is the perfect place from which to begin a hike or simply enjoy a more relaxing walk in the Lake District, Peak District, Yorkshire Fells and Border County.

The hotel itself offers the highest standards, without taking itself too seriously. Our friendly staff create a warm, relaxing, family run environment, where nothing is too much trouble!

The mood for your stay is set even before you check-in, with a mile long drive along a private road breathtaking, rugged scenery in every direction, with sheep and cattle along the way! A pretty waterfall and trickling stream running by the front door will leave you with no doubts in your mind that this is a wonderful place in which to get away from it all!

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Shap, nr. Penrith
CA10 3QU
For enquiries or to make a reservation please call 0844 387 6239*


2016 dinner inclusive rates offer a £15 per person a la carte allowance
Bars, Free WIFI, Gym, Pets Allowed, Restaurants, Twenty Four Hour Service, Lift to all floors
Free internet available throughout the hotel
There is free parking available onsite.
Pets: Accepted £10 per stay, rooms in annex, lounge in hotel
Check-in & Check-out
15:00 | 11:00
  • Low rate guarantee
  • Free WIFI
  • 270+ hotels in GB

Rooms & Rates


Dining and Bars


Birkbeck Restaurant

Our spacious restaurant is the perfect place to relax after a hike in the country or a stroll in the hotel grounds. We serve traditional home cooked meals with a smile enjoy!

Opening hours

Breakfast: 07.30 - 09.30
Dinner: 18.30 - 20.30
Weekend times may vary


Appleby Golf Course

Course information

Course Type: Moorland
Location: Off Site
Holes: 18
Par: 69
Distance: 5993 Yards
No handicap required


12.00 miles away in Appleby


Driving range
Practice ground golf facilities
Putting green golf facilites


9 holes £12.50
18 holes £18.00
Trolley hire £5.00
Club hire Yes
Buggy hire £20.00
Driving Range Yes

Spa & Leisure

Leisure Facilities

  • small gymnasium

  • games room

  • snooker

  • pool table

  • darts

  • table tennis


Our beautiful surroundings guarantee excellent photographs, while our friendly staff will make sure the celebrations turn out just as well!


Wedding service and reception venue

We're licensed to hold wedding ceremonies, which means you can have your wedding here and celebrate it here too! From Cabarets, discos and tribute acts to live bands and casino tables, we'll add the X factor to any evening reception!


From buffet service to silver service, we can cater for any taste. Most individual requirements can be met, so just let us know what you fancy and well take care of the rest!


Registry office:
Penrith Register Office
Friargate, Penrith, CA11 7XR
01768 242120

For any enquiries please call Charles Smith on 01931 716628

Location and Attractions

Getting there.

Sat nav users: type CA10 3QU

Send to Tom Tom

Nearest motorway: M6, J39, 2.00 miles
Nearest train station: Oxenholme, 15.00 miles
Nearest airport: Newcastle, 90.00 miles
Free parking on site (120 spaces)
On site disabled parking (2 spaces)

Shap, nr. Penrith
CA10 3QU

What's nearby?

Cities & Attractions

  • Ullswater Lake/Pooley Bridge (12 miles)

  • Red squirrel colony onsite (0 miles)

  • Appleby-in-Westmorland (12 miles)

  • The Lake District National Park (25 miles)

  • Windermere Lake (20 miles)


  • Penrith (12 miles)

  • Kendal (14 miles)

  • Carlisle (30 miles)

  • Gretna Gateway (45 miles)

  • Orton Farmers Market (3 miles)

Meetings, Conferences and Events

Our Lodge Howe meeting room is used for a wide variety of meetings, from public enquiries lasting weeks to team building workshops lasting a day.

Available room set ups


Room Theatre Classroom U-Shape Boardroom Banquet
Birkbeck 350 200 0 0 300
Lodge Howe Room A 100 50 0 36 70
Lodge Howe Room B 40 25 0 28 0
Lodge Howe Combined 170 80 0 0 100
Board Room 25 12 0 18 0
Cautley Room 40 28 0 26 0
Winder Room 26 20 0 18 0
Calf Room 0 0 0 8 0
Have an enquiry?
Contact events on 0845 620 0506


  • TripAdvisor
TripAdvisor Traveller Rating: Rating: Based on 924 traveller reviews
Rating: 5 297
Rating: 4 336
Rating: 3 186
Rating: 2 64
Rating: 1 42

Loved it!!!

21/10/2016 KLP19, Windermere, United Kingdom

If you love an old fashioned style hotel, excellent service and nice comfortable rooms with good food and a bit of evening entertainment then this place is for you.....We loved it and will definitely ... more


Interesting location!

19/10/2016 DBR43, Whickham, United Kingdom

Located "out in the wilds" between two major roads. Excellent restaurant both for food and service, both for dinner and breakfast. Attentive staff. Room was very small, with aged but clean bathroom... more

Owner Response
Charles S, Events and Meetings Manager at BEST WESTERN Shap Wells Hotel, responded to this review
Thank you for taking the time to write a review for us. We are very pleased you enjoyed and received excellent service throughout your stay with us. Once again thank you for all your kind words and please do come back to visit us in the near future. Kind Regards Charlie


18/10/2016 Rose M,

Our stay at the Best Western Shap Hotel was very pleasant. Comfortable clean rooms, friendly staff & delicious food. Michelle ( reception ) was very attentive & caring towards our 90 year old father... more

Owner Response
Charles S, Events and Meetings Manager at BEST WESTERN Shap Wells Hotel, responded to this review
Rose...thank you for all your kind words and we are extremely pleased that you and your father had a pleasant and comfortable stay with us. I will pass onto Michelle your kind words regarding her attentive and caring manner. Thank you for the recommendation very much appreciated Kind Regards Charlie.

In need of a refurb

18/10/2016 SJD1305, Batley

Despite needing a refurbishment, the hotel ambience is excellent and staff extremely friendly, and food above average for a hotel. Having spent a 2 night stay last weekend, we were impressed with the ... more

Owner Response
Charles S, Events and Meetings Manager at BEST WESTERN Shap Wells Hotel, responded to this review
Thank you for all your kind words, yes we have a lovely ambience and our staff are very friendly and hardworking. Quite a few of our guests love the peace and tranquility that we offer and take advantage of our lovely walks and love to visit our red squirrel sanctuary. Car parking we have spaces for 120+ vehicles, but at times when we are extremely busy this can get full. Once again thank you for your kind words and we appreciate you taking the time to write this review. Kind Regards Charlie

Needs a Refurb

16/10/2016 EnglandDoug60, england

Just spent the night at Shap Wells Hotel on a murder weekend. The food was great the entertainment was also good too but what let it down for me was the condition of the hotel in parts it is showing i... more

Owner Response
Charles S, Events and Meetings Manager at BEST WESTERN Shap Wells Hotel, responded to this review
Thank you very much for taking the time to give us a review. We are extremely pleased to hear that you enjoyed our murder mystery night and our event dinner. Yes we are a very old hotel with its unique quirks. Our soul and motown weekend is an excellent time is had by all and in 2017 is the tenth anniversary of this fab event... Kind Regards Charlie