Explore Hotel

Best Western Shap Wells Hotel.

Rural relaxation near Penrith.

The Best Western Shap Wells Hotel is a stones throw from Penrith, nestled in a secluded valley high in the Cumbrian Fells and just off the coast-to-coast path. Our countryside setting ensures peace and quiet, and is the perfect place from which to begin a hike or simply enjoy a more relaxing walk in the Lake District, Peak District, Yorkshire Fells and Border County.

The hotel itself offers the highest standards, without taking itself too seriously. Our friendly staff create a warm, relaxing, family run environment, where nothing is too much trouble!

The mood for your stay is set even before you check-in, with a mile long drive along a private road breathtaking, rugged scenery in every direction, with sheep and cattle along the way! A pretty waterfall and trickling stream running by the front door will leave you with no doubts in your mind that this is a wonderful place in which to get away from it all!

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Shap, nr. Penrith
CA10 3QU
For enquiries or to make a reservation please call 0844 387 6239*


2016 dinner inclusive rates offer a £15 per person a la carte allowance
Bars, Free WIFI, Gym, Pets Allowed, Restaurants, Twenty Four Hour Service, Lift to all floors
Free internet available throughout the hotel
There is free parking available onsite.
Pets: Accepted £10 per stay, rooms in annex, lounge in hotel
Check-in & Check-out
15:00 | 11:00
  • Low rate guarantee
  • Free WIFI
  • 270+ hotels in GB

Rooms & Rates


Dining and Bars


Birkbeck Restaurant

Our spacious restaurant is the perfect place to relax after a hike in the country or a stroll in the hotel grounds. We serve traditional home cooked meals with a smile enjoy!

Opening hours

Breakfast: 07.30 - 09.30
Dinner: 18.30 - 20.30
Weekend times may vary


Appleby Golf Course

Course information

Course Type: Moorland
Location: Off Site
Holes: 18
Par: 69
Distance: 5993 Yards
No handicap required


12.00 miles away in Appleby


Driving range
Practice ground golf facilities
Putting green golf facilites


9 holes £12.50
18 holes £18.00
Trolley hire £5.00
Club hire Yes
Buggy hire £20.00
Driving Range Yes

Spa & Leisure

Leisure Facilities

  • small gymnasium

  • games room

  • snooker

  • pool table

  • darts

  • table tennis


Our beautiful surroundings guarantee excellent photographs, while our friendly staff will make sure the celebrations turn out just as well!


Wedding service and reception venue

We're licensed to hold wedding ceremonies, which means you can have your wedding here and celebrate it here too! From Cabarets, discos and tribute acts to live bands and casino tables, we'll add the X factor to any evening reception!


From buffet service to silver service, we can cater for any taste. Most individual requirements can be met, so just let us know what you fancy and well take care of the rest!


Registry office:
Penrith Register Office
Friargate, Penrith, CA11 7XR
01768 242120

For any enquiries please call Charles Smith on 01931 716628

Location and Attractions

Getting there.

Sat nav users: type CA10 3QU

Send to Tom Tom

Nearest motorway: M6, J39, 2.00 miles
Nearest train station: Oxenholme, 15.00 miles
Nearest airport: Newcastle, 90.00 miles
Free parking on site (120 spaces)
On site disabled parking (2 spaces)

Shap, nr. Penrith
CA10 3QU

What's nearby?

Cities & Attractions

  • Ullswater Lake/Pooley Bridge (12 miles)

  • Red squirrel colony onsite (0 miles)

  • Appleby-in-Westmorland (12 miles)

  • The Lake District National Park (25 miles)

  • Windermere Lake (20 miles)


  • Penrith (12 miles)

  • Kendal (14 miles)

  • Carlisle (30 miles)

  • Gretna Gateway (45 miles)

  • Orton Farmers Market (3 miles)

Meetings, Conferences and Events

Our Lodge Howe meeting room is used for a wide variety of meetings, from public enquiries lasting weeks to team building workshops lasting a day.

Available room set ups


Room Theatre Classroom U-Shape Boardroom Banquet
Birkbeck 350 200 0 0 300
Lodge Howe Room A 100 50 0 36 70
Lodge Howe Room B 40 25 0 28 0
Lodge Howe Combined 170 80 0 0 100
Board Room 25 12 0 18 0
Cautley Room 40 28 0 26 0
Winder Room 26 20 0 18 0
Calf Room 0 0 0 8 0
Have an enquiry?
Contact events on 0845 620 0506


  • TripAdvisor
TripAdvisor Traveller Rating: Rating: Based on 913 traveller reviews
Rating: 5 295
Rating: 4 329
Rating: 3 183
Rating: 2 64
Rating: 1 42

1 night break

26/09/2016 MissyMooMop, Durham, United Kingdom

I booked this hotel and then read reviews and was quite worried what I had let myself in for. The hotel was lovely. I wouldn't say dated. Our room looked like had just been redecorated but was in styl... more

Owner Response
Charles S, Events and Meetings Manager at BEST WESTERN Shap Wells Hotel, responded to this review
Charles S, Events and Meetings Manager at BEST WESTERN Shap Wells Hotel, responded to this review Thank you very much for your review and yes we agree our decor is in the style of the hotel and we have lots of guests who love this and very pleased you loved it as well. I will pass on your kind words regarding our lovely staff and also pass onto our Head Chef regarding his food... I have already spoken to our housekeeping team regarding your comments on room 101. I am extremely pleased that you had a lovely stay with us at Shap Wells and I hope that you will come back and visit us again in the near future... Kind Regards Charlie

Weekend stay at Shap

26/09/2016 RodneyPerth, perth

I have read several reviews about the shapwells so was prepared for the worse But we got a nice room with a newly refurbished bathroom and a good view from the Windows We had one evening meal as par... more

Owner Response
Charles S, Events and Meetings Manager at BEST WESTERN Shap Wells Hotel, responded to this review
Thank you very much for your review. We are extremely pleased that you had a lovely stay with us, we have a new Head Chef who has recently joined our Hotel team and has made a big hit with our guests, he will be very happy to hear that you enjoyed his food. We would be very pleased for you to come back and visit us again at Shap Wells, once again thank you for taking the time to right your review. Kind Regards Charlie

Good Stay but designed for Coach Parties

26/09/2016 Steve N, Immingham, United Kingdom

Stayed for 3 nights at this BW Hotel. As with most Hotels in this chain it was "quirky" with various corridors connecting rooms throughout the Hotel. My wife had last visited 42 years ago as part of a... more

Owner Response
Charles S, Events and Meetings Manager at BEST WESTERN Shap Wells Hotel, responded to this review
Big thank you for your review and we have noted all your 'hits' and the one or two 'misses' that you feel we could have done slightly better on. Yes, we do have some lovely walks around our 30 acres of grounds and our Red Squirrel Family are a big attraction to our visiting guests, some who actually have not seen a red squirrel in their lives... Fabulous to read you had a good stay and please do return to visit us we look forward to this... Kind Regards Charlie

Welcoming with stunning red squirrels

26/09/2016 RosietheGuideDog,

A delightful stay 2 night stay in the annex the Old Bathhouse; room warm cosy & yes a little tight around the bed but nonetheless comfortable & cosy for that. Ate in restaurant on Friday night where t... more

Owner Response
Charles S, Events and Meetings Manager at BEST WESTERN Shap Wells Hotel, responded to this review
Thank you for taking the time to publish your review and THANK YOU for all your kind words. We are very pleased that you had a pleasant stay with us and we lived up to your expectations. I will ensure all our staff are aware of your review We hope that you will come back to visit us in the near future.... Kind Regards Charlie

Great location, interesting hotel and excellent VFM.

26/09/2016 Exploring_StephenJ, London, United Kingdom

The location was really good, on the edge of the lake district and the Yorkshire dales aren't far either. The hotel was charming, with many period features, the room was good too. The staff were very... more

Owner Response
Charles S, Events and Meetings Manager at BEST WESTERN Shap Wells Hotel, responded to this review
Thank you for all your kind words very much apprectiated and always very pleased to read that our staff are very accomodating and helpful...excellent. Yes we do have a lovely Hotel and its decor is in the style of the age of the Hotel and many of our guests love this. I am very pleased that your stay with us was positive and you felt that the service you received was excellent value. I hope you will come back and visit us in the future... Kind Regards Charlie