Best Western Premier Collection

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BEST WESTERN Shap Wells Hotel.

Rural relaxation near Penrith.

The BEST WESTERN Shap Wells Hotel is a stones throw from Penrith, nestled in a secluded valley high in the Cumbrian Fells and just off the coast-to-coast path. Our countryside setting ensures peace and quiet, and is the perfect place from which to begin a hike or simply enjoy a more relaxing walk in the Lake District, Peak District, Yorkshire Fells and Border County.

The hotel itself offers the highest standards, without taking itself too seriously. Our friendly staff create a warm, relaxing, family run environment, where nothing is too much trouble!

The mood for your stay is set even before you check-in, with a mile long drive along a private road breathtaking, rugged scenery in every direction, with sheep and cattle along the way! A pretty waterfall and trickling stream running by the front door will leave you with no doubts in your mind that this is a wonderful place in which to get away from it all!

Maintaining high brand standards and excellence in quality is second nature to the BEST WESTERN Shap Wells Hotel in Shap. We have proven that going that extra mile during our annual BEST WESTERN quality assurance assessments really does pay off. Our hard work and dedication to cleanliness and quality of both guest rooms and public areas has gained us the BEST WESTERN International Quality Award. A global recognition of excellence given to only a few selected hotels throughout the world, this award shows that we take pride in offering high levels of excellence in quality and brand standards our guests expect.

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Shap, nr. Penrith
CA10 3QU


Bars, Free WIFI, Gym, Pets Allowed, Restaurants, Twenty Four Hour Service, Lift to all floors
Free internet available throughout the hotel
There is free parking available onsite.
Pets: Accepted Dogs only £10 per night in annex building
Check-in & Check-out
15:00 | 11:00
  • Low rate guarantee
  • Free WIFI
  • 270+ hotels in GB

Rooms & Rates


Dining and Bars


Birkbeck Restaurant

Our spacious restaurant is the perfect place to relax after a hike in the country or a stroll in the hotel grounds. We serve traditional home cooked meals with a smile enjoy!

Opening hours

Breakfast: 07.30 - 09.30
Dinner: 18.30 - 20.30
Weekend times may vary


Appleby Golf Course

Course information

Course Type: Moorland
Location: Off Site
Holes: 18
Par: 69
Distance: 5993 Yards
No handicap required


12.00 miles away in Appleby


Driving range
Practice ground golf facilities
Putting green golf facilites


9 holes £12.50
18 holes £18.00
Trolley hire £5.00
Club hire Yes
Buggy hire £20.00
Driving Range Yes


Our beautiful surroundings guarantee excellent photographs, while our friendly staff will make sure the celebrations turn out just as well!


Wedding service and reception venue

We're licensed to hold wedding ceremonies, which means you can have your wedding here and celebrate it here too! From Cabarets, discos and tribute acts to live bands and casino tables, we'll add the X factor to any evening reception!


From buffet service to silver service, we can cater for any taste. Most individual requirements can be met, so just let us know what you fancy and well take care of the rest!


Registry office:
Penrith Register Office
Friargate, Penrith, CA11 7XR
01768 242120

For any enquiries please call Charles Smith on 01931 716628

Location and Attractions

Getting there.

Sat nav users: type CA10 3QU

Send to Tom Tom

Nearest motorway: M6, J39, 2.00 miles
Nearest train station: Oxenholme, 15.00 miles
Nearest airport: Newcastle, 90.00 miles
Free parking on site (120 spaces)

Shap, nr. Penrith
CA10 3QU

What's nearby?

Cities & Attractions

  • Ullswater Lake/Pooley Bridge (12 miles)

  • Red squirrel colony onsite (0 miles)

  • Appleby-in-Westmorland (12 miles)

  • The Lake District National Park (25 miles)

  • Windermere Lake (20 miles)


  • Penrith (12 miles)

  • Kendal (14 miles)

  • Carlisle (30 miles)

  • Gretna Gateway (45 miles)

  • Orton Farmers Market (3 miles)

Meetings, Conferences and Events

Our Lodge Howe meeting room is used for a wide variety of meetings, from public enquiries lasting weeks to team building workshops lasting a day.

Available room set ups


Room Theatre Classroom U-Shape Boardroom Banquet
Birkbeck 350 200 0 0 300
Lodge Howe Room A 100 50 0 36 70
Lodge Howe Room B 40 25 0 28 0
Lodge Howe Combined 170 80 0 0 100
Board Room 25 12 0 18 0
Garden Room 70 40 0 24 0
Trout Room 15 10 0 12 0
Cautley Room 40 28 0 26 0
Winder Room 26 20 0 18 0
Calf Room 0 0 0 8 0
Have an enquiry?
Contact events on 0845 620 0506


  • TripAdvisor
TripAdvisor Traveller Rating: Rating: Based on 706 traveller reviews
Rating: 5 242
Rating: 4 247
Rating: 3 137
Rating: 2 51
Rating: 1 30

Wild and beautiful hotel stay

24/11/2015 Lucyanne35, Cambridgeshire

You don't go to this part of the world for guaranteed good weather, but rain and wind add a certain beauty to a stay in this tucked-away hotel. Looking at a rushing torrent of water just beneath the b... more


Weekend away with hubbie

17/11/2015 carolmac27, Perth, United Kingdom

Lovely hotel and staff very helpful, although the weather was terrible and there was quite a bit of flooding we would definitely stay here again. It is tucked out of the way but it was very nice. We... more


Overnight stay on route south

17/11/2015 Alan B, Glenrothes, United Kingdom

I have stayed at this hotel well in excess of 40 times but not recently. Booked it through the best western website on this occasion at a very reasonable dbb rate. Staff have changed a bit still the... more


Nice enough hotel, pleasant staff but dirty bedding

16/11/2015 kaggim, Glasgow, United Kingdom

The hotel is more remote than I expected and I doubt I'd have found it without satnav. When we arrived there were plenty of people there and the lady on reception was lovely. I has heard some reports ... more


Three star hotel--four star service!!!

16/11/2015 tonytrig, Harwich, United Kingdom

Loved this hotel--in the middle of nowhere but within driving distance of the lakes, a very nice setting,including local walks to see red squirrels and other wildlife and streams with waterfalls.staff... more