I booked 2 nights here as a surprise weekend away for my mum's birthday. We arrived at the hotel around 1:30pm, and although the check-in time is 3pm the staff informed us our room was ready and let us check in early. The hotel was beautiful, very quirky and full of character. Our room was lovely, very spacious and the beds were extremely comfortable. We did however note that the bulb in our lamp wasn't working and the toilet flush wasn't very efficient, but neither were major problems.
We had breakfast both mornings which was really enjoyable (the sausages were a let down though!) and we had our evening meal in the bar one night which was absolutely delicious. All staff members were very friendly and helpful, nothing was too much to ask.
The major drawback of our weekend was that our room was over a roof which I believe was the kitchen/dining room(?) and we had the constant hum of a generator or fan in the background. This was just about bearable with the window closed, but as the hotel was EXTREMELY warm, we had to open the window to cool down and the noise was rather loud. Thankfully it seemed to stop at some point during the evening and we were able to get a good nights sleep. The next night was a different story though! We were looking forward to a quiet, relaxing night in our room after a long day exploring the Lakes but there was a wedding party being held and all I can say is that I felt like I was actually AT the party, the music was so loud! This was even with the window shut! The room was stuffy and warm again, so we had to open the window but the noise was just so ridiculously loud that we had to shut it again and persevere with the heat. Not ideal! We did book our break through Buyagift at a discounted price so I'm not sure if this is why we were allocated this inferior room, which is understandable to a point, but all the noise did spoil our weekend and not what you hope for when you book a weekend away in a quiet, secluded area to get away from it all.
My other main issue was the fact that the wifi didn't work at all during our stay! It's not something that would normally bother me but I was awaiting a particularly important email so this was rather frustrating. The wifi was supposed to be for one device per room but I was told by a member of staff that it probably wasn't working due to the fact that they'd given out too many passwords and there was no more usage left. Perhaps a better system in giving out wifi access should be in place to avoid this?
Overall, our break was pleasant (with the exception of the wedding music) but we do believe a little more attention to detail wouldn't go amiss and would've made our stay that little bit more enjoyable. less