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Best Western Shap Wells Hotel.

Rural relaxation near Penrith.

The Best Western Shap Wells Hotel is a stones throw from Penrith, nestled in a secluded valley high in the Cumbrian Fells and just off the coast-to-coast path. Our countryside setting ensures peace and quiet, and is the perfect place from which to begin a hike or simply enjoy a more relaxing walk in the Lake District, Peak District, Yorkshire Fells and Border County.

The hotel itself offers the highest standards, without taking itself too seriously. Our friendly staff create a warm, relaxing, family run environment, where nothing is too much trouble!

The mood for your stay is set even before you check-in, with a mile long drive along a private road breathtaking, rugged scenery in every direction, with sheep and cattle along the way! A pretty waterfall and trickling stream running by the front door will leave you with no doubts in your mind that this is a wonderful place in which to get away from it all!

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Shap, nr. Penrith
CA10 3QU
For enquiries or to make a reservation please call 0844 387 6239*


2016 dinner inclusive rates offer a £15 per person a la carte allowance
Bars, Free WIFI, Gym, Pets Allowed, Restaurants, Twenty Four Hour Service, Lift to all floors
Free internet available throughout the hotel
There is free parking available onsite.
Pets: Accepted £10 per stay, rooms in annex, lounge in hotel
Check-in & Check-out
15:00 | 11:00
  • Low rate guarantee
  • Free WIFI
  • 270+ hotels in GB

Rooms & Rates


Dining and Bars


Birkbeck Restaurant

Our spacious restaurant is the perfect place to relax after a hike in the country or a stroll in the hotel grounds. We serve traditional home cooked meals with a smile enjoy!

Opening hours

Breakfast: 07.30 - 09.30
Dinner: 18.30 - 20.30
Weekend times may vary


Appleby Golf Course

Course information

Course Type: Moorland
Location: Off Site
Holes: 18
Par: 69
Distance: 5993 Yards
No handicap required


12.00 miles away in Appleby


Driving range
Practice ground golf facilities
Putting green golf facilites


9 holes £12.50
18 holes £18.00
Trolley hire £5.00
Club hire Yes
Buggy hire £20.00
Driving Range Yes

Spa & Leisure

Leisure Facilities

  • small gymnasium

  • games room

  • snooker

  • pool table

  • darts

  • table tennis


Our beautiful surroundings guarantee excellent photographs, while our friendly staff will make sure the celebrations turn out just as well!


Wedding service and reception venue

We're licensed to hold wedding ceremonies, which means you can have your wedding here and celebrate it here too! From Cabarets, discos and tribute acts to live bands and casino tables, we'll add the X factor to any evening reception!


From buffet service to silver service, we can cater for any taste. Most individual requirements can be met, so just let us know what you fancy and well take care of the rest!


Registry office:
Penrith Register Office
Friargate, Penrith, CA11 7XR
01768 242120

For any enquiries please call Charles Smith on 01931 716628

Location and Attractions

Getting there.

Sat nav users: type CA10 3QU

Send to Tom Tom

Nearest motorway: M6, J39, 2.00 miles
Nearest train station: Oxenholme, 15.00 miles
Nearest airport: Newcastle, 90.00 miles
Free parking on site (120 spaces)
On site disabled parking (2 spaces)

Shap, nr. Penrith
CA10 3QU

What's nearby?

Cities & Attractions

  • Ullswater Lake/Pooley Bridge (12 miles)

  • Red squirrel colony onsite (0 miles)

  • Appleby-in-Westmorland (12 miles)

  • The Lake District National Park (25 miles)

  • Windermere Lake (20 miles)


  • Penrith (12 miles)

  • Kendal (14 miles)

  • Carlisle (30 miles)

  • Gretna Gateway (45 miles)

  • Orton Farmers Market (3 miles)

Meetings, Conferences and Events

Our Lodge Howe meeting room is used for a wide variety of meetings, from public enquiries lasting weeks to team building workshops lasting a day.

Available room set ups


Room Theatre Classroom U-Shape Boardroom Banquet
Birkbeck 350 200 0 0 300
Lodge Howe Room A 100 50 0 36 70
Lodge Howe Room B 40 25 0 28 0
Lodge Howe Combined 170 80 0 0 100
Board Room 25 12 0 18 0
Cautley Room 40 28 0 26 0
Winder Room 26 20 0 18 0
Calf Room 0 0 0 8 0
Have an enquiry?
Contact events on 0845 620 0506


  • TripAdvisor
TripAdvisor Traveller Rating: Rating: Based on 959 traveller reviews
Rating: 5 309
Rating: 4 352
Rating: 3 192
Rating: 2 64
Rating: 1 43

Great location and red squirrels in abundance!

08/12/2016 Joanna M,

The location of the hotel is so peaceful, there is nothing close by, which is exactly what we wanted. The staff are all very helpful, special shout out to the bar staff who are all cheerful and very f... more

Owner Response
Charles S, Events and Meetings Manager at BEST WESTERN Shap Wells Hotel, responded to this review
Wow! thank you for all your kind words... As you have already pointed we have a lovely hotel situated in and surrounded by the beautiful shap fells and yes our Red Squirrel sanctuary is a must visit. We are extremely pleased you had a wonderful experience with us and please do come and visit us in the near future. Kind Regards Charlie

Beautiful Countryside Location.

08/12/2016 jickmoe, Barrow in Furness

The hotel is situated in a valley between the M6 motorway and the A6 at Shap which makes it a very quiet location. There is also a red squirrel sanctuary in the area although we did not see any on our... more

Owner Response
Charles S, Events and Meetings Manager at BEST WESTERN Shap Wells Hotel, responded to this review
Firstly we would like to thank you for your review and we have noted all the positives and the little not so good points that you have mentioned. I will speak to our Chef regarding breakfast and we will check out our heat lamps. Pleased to read that you enjoyed your stay and would come back too see us again Kind Regards Charlie

A very peaceful location

07/12/2016 maria h, Bridgnorth, United Kingdom

A very welcoming hotel and the rooms were very comfortable and clean. Very pleasant waiting staff and the food was delicious and they were more than happy to accommodate my 'dairy free' diet. I liked ... more

Owner Response
Charles S, Events and Meetings Manager at BEST WESTERN Shap Wells Hotel, responded to this review
We would like to thank you for all your kind words and we are very happy you enjoyed your stay with us at our lovely Hotel... Please do come back and see us soon... Kind Regards Charlie

OK for a budget stay.

06/12/2016 Janet C, Northumberland, United Kingdom

Stayed for 1 night in December and got a really good deal for B&B so did not expect too much. This was our second stay at this hotel and the location is lovely and the staff are all great. However, I ... more

Owner Response
Charles S, Events and Meetings Manager at BEST WESTERN Shap Wells Hotel, responded to this review
We would like to thank you for taking the time to write this review and to point out your positives in your stay and the little negatives that you feel we could have got better. I have passed onto our Head Housekeeper your comments and will action. Kind Regards Charlie

Brilliant stay

03/12/2016 seasoneddiver, Leicestershire

We stayed as a late deal B & B & evening meal. The evening meal was really lovely. Though the staff were a little distracted, not very attentive. Mind they did look as if they were under training but ... more

Owner Response
Charles S, Events and Meetings Manager at BEST WESTERN Shap Wells Hotel, responded to this review
Thank you for coming to stay with us at Shap Wells...I get the feeling this was a very good stay for you, but we could have been a little more attentive in certain areas. We do appreciate your feedback and I will ensure our opperational team is made aware of some of your comments. Kind Regards Charlie