25/11/2015 Drooper901, Chester, United Kingdom
Arrived late on a wet night having booked a superior room. Check in was fine and was given a room on the 1st floor. I must say that the room was very well presented and the bed and pillows very comfor... more
Arrived late on a wet night having booked a superior room. Check in was fine and was given a room on the 1st floor. I must say that the room was very well presented and the bed and pillows very comfortable. Room was also very clean.
This is a quiet location on the edge of Harrogate but hotel parking is a bit limited. My only small gripes are that, firstly, only one hand and one bath towel provided. An extra towel would have been nice. Also, there is a clock radio supplied, which is fine, except that the only plug sockets are on the other side of the room from the bed and it's impossible to read the time from a distance of 5 metres! A nice touch was the automatic light inside the wardrobe, although one of the door hinges needed attention.
Breakfast was a typical buffet which was good but not perfect as the fried eggs were a bit solid and needed refreshing, ditto the scrambled eggs.
The one thing that slightly annoyed me was the additional 15p charge to get a morning newspaper. This is really stingy and the first time I've ever come across this.
Summary: Lovely comfortable room and good breakfast. Would definitely stay here again. less
Simon C, General Manager at BEST WESTERN PLUS Cedar Court Hotel, responded to this review
Many thanks for your kind and positive review and I was pleased to read we managed "Almost Perfect", particularly as 2 points made are immediately resolved. Firstly we have a huge car park at the back of the hotel in addition to that at the front so parking here is never ever a problem, that's a promise. Secondly, whilst all of our rooms are doubles (or twins) we set them for the expected occupancy regards toweling etc however there is always a second set of towels in a sealed bag in the wardrobe for anyone wanting two sets; aside from that, Reception are always happy to run more provisions of any sort up to a room on request.
Breakfast is normally spot on so I can only apologise if you caught it just off perfection but I note you've said you'll definitely visit again and I do hope that'll be very soon and I look forward to hitting a 5/5 review from you next time!
Sincere thanks again and look forward to having you back.
Simon J Cotton