Creepy crawly critters!!
04/12/2016 PasationTravellers, Toronto, Canada
If you are away on business and hate sleeping alone...then stay here and you will have dozens of critters to keep you company! I was disgusted when I pulled the sheets back to see critters crawling e... more
If you are away on business and hate sleeping alone...then stay here and you will have dozens of critters to keep you company! I was disgusted when I pulled the sheets back to see critters crawling everywhere. Staff were efficient in finding me another room, but that one had hairs in the sink too...overall a miserable experience. It is hard to rest when envisioning critters milling about as you sleep. When I checked out I was disappointed to not be able to speak with a manager...however I was assured that someone would contact me...nearly 3 weeks later....still waiting! This hotel gives the Best Western chain a negative reputation. less
BWBrampton, General Manager at BEST WESTERN PLUS Brampton, responded to this review
Thanks for your feedback. I do appreciate if you would have called me because front desk has is not aware of your concern. Please feel free to call me so I can get more information from you. If you don't tell then please don't expect we will know your concern. So please be realistic. I don't think any guest will have this kind of problem now a days and will keep quiet..... Some how some guest always looks a way to get more discount. This is the reality every hotel faces now a days.
Have a happy holidays.