A great visit.
22/09/2016 Chloe L,
Originally my colleagues and I were only meant to be staying on Monday night, due to concerns about the hotel we had booked for the rest of the week we extended our stay here. As it was 2 separate res... more
Originally my colleagues and I were only meant to be staying on Monday night, due to concerns about the hotel we had booked for the rest of the week we extended our stay here. As it was 2 separate reservations we should of had two rooms, we asked on Mondays check in if it was possible to stay in the same room all week rather than having to move after the first night. Debbie on reception was very accommodating and friendly and managed to sort that out for all 3 of us which we were very pleased about. The room was a family room, it had a very comfortable bed, was all very clean and had a sizable bathroom. We ate in the restaurant and had room service, both were brilliant hot and tasty food (I'd recommend the chicken and chorizo risotto). The restaurant and bar staff were all very friendly and attentive. We also used the pool, the floor on one of the pools is peeling rather badly but it didn't stop us enjoying ourselves. I would stay here again if I was staying in the area. less
Richard H, General Manager at BEST WESTERN Park Hall Hotel & Leisure Club, responded to this review
Many thanks for your review of your experience with us here at Best Western Park Hall hotel, I am delighted to read you enjoyed your stay.
I am pleased to read that all departments contributed to your stay and will pass your compliments on to our Food & Drink team and also to Debbie on reception.
With regards to the pool we are currently looking into some cosmetic improvements within our leisure centre and the pool floor is one of those areas, I am glad though this did not have a negative impact on your stay.
Once again many thanks for the review and we look forward to welcoming you back in the future.