The roads leading to and around the site are needing potholes fixed, I understand its not just your business that uses it.
The village is an ideal bit for families to base themselves to visit surrounding areas, if a small kitchenette was added you would be booked solid. A general upkeep, exterior walls painted, roofs cleaned, exterior weeded in the village would get rid of a lot of the negative reviews. Overall we enjoyed our stay and the dog bowls was a good touch. Leisure facilities are good equipment not the newest but it works. Staff very helpful, never used the restaurant so can't comment on food. Room was spotless. less