Small room, poor food
31/03/2015 linnylou1971, Sheffield, United Kingdom
We stayed at this hotel recently to attend the Chocolate Festival in the town, we had booked the hotel for a recent birthday on the Living Social offer of 2 nights D, B+B for £99 which was more than... more
We stayed at this hotel recently to attend the Chocolate Festival in the town, we had booked the hotel for a recent birthday on the Living Social offer of 2 nights D, B+B for £99 which was more than the stay was worth I'm afraid!
On arrival we weren't asked if we wanted newspapers or a wake up call even though other guests checking in were, we were put into room 2 which should really have been a single room not a double! It was so small that there was only room for one bedside table!!
There was a wet patch on the carpet near the radiator pipe and the bathroom window leaked. The tv in the room had 5 channels that worked, one that you could hardly see - none of the channels were what was stated in the hotel information file.
We ate from the Table D'hote menu on the first night and the starter of potato wedges were obviously straight from the freezer with a bit of rubbery cheese on top.
The food on the second night was a slight improvement as we ate from the a'la carte menu but when we requested our free bottle of wine we were told in no uncertain terms that there was no rose and only one type of white wine was available on the offer - basically take it or leave it.
The changing rooms and pool area were not very clean, in fact on the jacuzzi someone had written 'clean me' in the muck
I wouldn't recommend this hotel unless you were desperate which is a real shame as it is a great location, 5 minutes walk from town centre. less