Popped into reception with a view to assessing the gym facilities in order to sign into a long term membership.
Two women sat behind reception counter. As I walked in, they looked me up and down then proceeded to laugh to each other as though I was the butt of their joke. This, in turn, made me feel wholly unwelcome from the off.
I then enquired regarding gym membership. I was told to speak to the man (who was sat next to them) about it. I repeated my request and, in fairness, he was very polite and proceeded to show me around the leisure facilities.
To say I was disappointed would be an understatement.
The gym is too compact, poorly air conditioned, old fashioned and barely any useful or fit for purpose equipment. When I further enquired to view what weights they had, I was met with bemusement as though it was a myth that women lift weights.
I then had a look at the pool. What a waste of time! It's only eight metres long, no use to anybody. The changing rooms weren't up to much scratch either and I was, overall, less than impressed.
That said, as this place is on my doorstep, I had been hoping to join their gym on a long term contract.
However, the outright rudeness of the reception staff put paid to that.
I left feeling utterly outraged and wholly disappointed.
I cannot comment on the rest of the hotel but, on the basis of my experience, I would not waste my money trying to find out if the rest of the venue is as much of a let down. The cleanliness of the facilities I viewed also left a lot to be desired.
No thank you. less