Best Western Bury Ramsbottom Old Mill Hotel

Hello again I have been on my travels again not far this time just to the quaint little village of Ramsbottom and we found a lovely hotel set on a hill side overlooking the town with views looking over the valley I have to tell you Lancashire hospitality is at its best. The hotel is very clean and well presented the hotel offers gym and pool and the room was excellent brewing up kit biscuits and things but what really do you impressed me was the level of service it was faultless people like Simon and the girls in the restaurant were Amazing and the food was out of this world. James the chief this is for you thank you so much xx I can tell you people it was that good I booked our wedding there if your up north give it a go. less

I have read some of the reviews for this hotel and they vary dramatically for good to poor. I went for a Sunday stay over bed breakfast festive meal and the deal included a cream tea. The good is the staff who were polite friendly and helpful. The food was also good . Evening meal was excellent. There were twenty of us and all rated the evening meal and breakfast. There was plenty of it and it was well cooked. The poor was the cream tea it took forever. The tea and coffee was help yourself and soon ran out. You had to ask for everything including tea spoons butter and there wasn’t even saucers for the cups. There was just one poor girl trying to do it herself. The rooms are dated and tired and need a refurb. The bar is very expensive which is obviously how they make money. Mixers for instance are nearly £4 a time. I have paid less in 5 star.We were in a room which had a very small double bed, it was very lumpy and we had a poor nights sleep. With a bit of money spent on it more staff and a little more care on service techniques this could be a very good hotel. We only paid £79 on a deal for two people. I must stress that the few staff who were working were excellent. less

We Had our works party here never again!! The food was just unacceptable and the Services wasnt much better we never Received a menu when book in September we the gets a phone call on the Friday before we go the card machines are down do it's cash only less

Booked a works Xmas party night here. Opted for the buffet and disco. At £22 per head. Absolutely disgusted with the food .the buffet consisted of 2 slices of Turkey in gravy. Pigs in blankets. Roast potatoes and muffins. Desert was slice of Xmas pudding. (Never seen slices before) or fruit. . We asked for an alternative but they said nothing they could do. So we left . Very hungry and dissapointed. . We definitely won't be returning here again complete too off less

Had Christmas party here last night food was mediocre the bar staff where miserable only one till of which they decided to charge different prices of the same drink all through the night wasn’t impressed for the money won’t be going again less