We stayed here for one night on the all inclusive deal. We have previously stayed at the Higher Trapp hotel, part of the same group, with the same package and were told by a couple we got chatting to ... more
We stayed here for one night on the all inclusive deal. We have previously stayed at the Higher Trapp hotel, part of the same group, with the same package and were told by a couple we got chatting to that this was even better. Oh dear!
The room was ok, overlooking the car park, but the TV was not working. Not too much of a problem.
The bar, with inclusive drinks, was sort of attached to the restaurant, so it looked like a canteen.
The drinks were ok, although the spirits were unbranded, unlike our previous stay at the partner hotel.
The menu was very limited if you didn’t like chicken (like my wife). Only a burger or tuna steak. Or maybe veggie.
I had chicken, which was ok but dry, overcooked, my wife had a burger. Not really a romantic evening meal out in a fancy restaurant.
We had deserts, which were ok.
There was no option to have a steak, for example. The only cost option was to have a starter. Unlike our previous stay.
The TV was working when we got back to our room. We could not turn it off now!
The room was hot, despite the window open. No fan.
There was no late 1300 check out as still stated on their website, it was 1100. When we left, nobody asked if we had a good stay.
We did not have breakfast, so I cannot comment on it.
We won’t be returning anytime soon. less
The Old Mill Hotel and Leisure Club Best Western, General Manager at Best Western Bury Ramsbottom Old Mill Hotel, responded to this review
Thank you for taking the time to share your thoughts on your recent stay here at The Old Mill Hotel.
I am sorry to read that we have not met your expectations, and that we have not had the opportunity to address any concerns with you.
Your Feedback is important to us, and we will use this to improve on our overall hotel operations.
The Old Mill Hotel and Leisure Club.