Best Western Old Mill Hotel & Leisure Club

Stayed one night (Sunday) on a Living Social deal. Staff very helpful and friendly. Pool and jacuzzi great, watm and not too full. Located abiut a five minute walk from the centre of Ramsbottom and all thst is there - East Lancashire Railway and Irwell brewery and numerous shops if you wish Food both at evening and breakfsst was very nice Bar prices a little steep but being so close to the centre not a problem to find a pub if you wish. All in all had a good relaxing stay. Thanks. Would recommend. less

Room 12 opaque windows so quite dark, small room, bathroom adequate although position of toilet roll holder likely to injure users!. Bar prices high first establishment to charge me for soda water? Breakfast good, fresh fruit and choice of cooked items. Arrived early told room available at 2pm.? Flashed my Best Western card told not able to have points having not booked direct, what is the point of a loyalty card? Pool looked pleasant did not have opportunity during stay. Would have been nice to have had some information regarding history of premises and also local information. Adjacent room very noisy occupants leaving and returning during both nights? However for what I paid there has to be a balance with expectations, so cannot all be bad. less

Stayed here 18th September 2016 , and would definitely recommend, friendly and helpful staff, food excellent, and rooms adequate and clean , didn't use the swimming pool or jacuzzi but there if needed less

I've never stayed in a Best Western hotel before. Having heard good things about the chain I was disappointed. The bedroom door came off the hinges on arrival and the room smelt of smoke. At time there was rhythmic banging which I think was pipework. It was difficult to turn the bathroom taps on and off. Staff were friendly and the location is good. less

A friend and I visited on Friday for an afternoon tea with prosecco. It was slapped on the table on slate boards not on a cake stand. The sandwiches where served on stale bread. The cakes where a complete disappointment and the scones which where no more than a mouth full also unedable served with a small pot of blackcurrant jam 'not strawberry' and squarty cream. No one visited the table to ask how the food was and on leaving found no one to complain to. It was awful from start to finish. I would tell anyone "DON'T waist your money. Go elsewhere!! less