Best Western Bury Ramsbottom Old Mill Hotel

Good location gentle stroll into Ramsbottom. We had a bar snack in the evening and cooked breakfast very good freshly made food.Plenty of room to park next to the hotel in a lovely quiet setting,will visit again. less

We held our Golden Wedding celebration for 65 guests in the lovely Sir Robert Peel function room. It's a lovely bright airy room that is very flexible as it has a lounge area as well. It was a perfect venue & all our guests loved it. We had an afternoon tea. Our function went smoothly because the events co-ordinators Abigail & Mackenzie ensured that we were happy with all aspects of the celebration- from the type of tables to the food, making sure individual dietary requirements were met. Many thanks. It was a great success. less

I visited with a friend on a Groupon deal for spa access and afternoon tea but had an awful experience. We didn't use the spa but had booked afternoon tea for 1.30. We presented ourselves at the desk and were told to go up to the restaurant with a member of staff who took our hot drink order but did not set the table. I confirmed that I had ordered a vegetarian afternoon tea via the website when I booked and he said that they were aware. We then waited 50 minutes with no food. There were very few staff around to ask what was causing the delay and another table who arrived after us were served. I managed to get the attention of a staff member eventually and informed her that we had ordered afternoon tea for 1.30. She came back 10 minutes later with the afternoon tea but the sandwiches were ham, tuna or cheese (4 small finger sandwiches of each). My friend reiterated that one should be vegetarian and was told I could eat the cheese ones. I was not told if it was cheese suitable for vegetarians. There were scones that tasted stale that they heated up. There was a chocolate chip cookie cut in half and chocolate browny as the cake selection which was really disappointing. We had to ask for our prosecco as we had paid for the sparkling option. The staff had no understanding of a basic dietary need and I left hungry. Extremely disappointing! less

Our son and his partners wedding. Great venue, staff extremely hard working and organised. Food was exceptional for a 3 star, Its the best wedding sit down meal I've had. Evening was excellent also. Buffet was delicious and varied. All in all a fantastic day from start to finish. I would recommend this venue for any wedding or special event. Well done Old Mill and their wonderful staff. less

It’s a typical British 3 star hotel. Could use some renovation ( carpets and stuff) and air conditioning in the rooms would not be a luxury, especially for the rooms on the south side (view on parking); poor WiFi ; breakfast so and so ; very friendly staff though ; all in all, good for a business trip but wouldn’t go there’s for leisure... less