Train all staff and could be 5 stars
Good location of the hotel- not that far from town centre. Free car park. Women who was working in restaurant during breakfast really deserve for big thank you and congratulations. I think she should ... more
Good location of the hotel- not that far from town centre. Free car park. Women who was working in restaurant during breakfast really deserve for big thank you and congratulations. I think she should train other staff members.
First day in the hotel we found that bath in bathroom wasn't cleaned.
Few days after staying in hotel I was told that there is no more Earl Grey tea- unacceptable in the hotel. At the end it looked like staff didn't bother to go and find it because it was simple to find for one woman who worked there and really care about guests. The same situation happened with yogurt. Breakfast are boring- no big changes in it- desserts nearly the same every morning. Hotel organised some wedding in the restaurant over the weekend and didn't bother to inform guests about it, and they closed restaurant completely. Rooms were big but wifi internet was terrible. I had to use my own. less
Artur Bluhm, Sales at Best Western Hotel Poleczki, responded to this review
Dear Guest, thank you for the time spent in living your opinion about staying in our hotel. We're apologies for any inconvenience that faced you during your stay. We hope, that next to your staying in our hotel will be much better.