The Hotel Mozart is an average to good hotel at an easy to reach location. Its staff is friendly and welcoming. The hotel is slightly outdated and very, very warm.
Located conveniently at the subway station Gerusalemme (M5, purple line), the hotel is close to Chinatown, Milano Congressi and Sempione Park. Parking is, like everywhere in Milano, tricky. The hotel has some parking space and a public parking garage is close by.
Entry to the hotel is a couple of steps up. Wheelchair access is a problem. Lobby with small reception and a lounge with bar welcome guests. Check-in was fast, friendly and welcoming. Key with rather big and heavy room number plate. Stairs and several tiny elevators to reach upper floors.
First thing to notice is the high temperature in the building. Lobby/lounge ridiculously hot. Rooms as well. Rather dark hallways. Bit of an old-fashioned look.
Rooms are relatively compact with typical layout of entry with closet and bathroom at hallway side. Bed, desk, chair, small flatscreen tv. In the closet is a small laptop friendly safe. Under the desk is a minibar with typical selection of nuts, chocolates, water, beer, liquor, juice. Wifi is free and unprotected. We seemed to suffer from a temporary technical problem and had buggy connection, if at all.
Window can be opened (slides halfway). Outside roll shutter. Decorative curtains that don't close. Airco did not function. Room temperature too high.
Good mattress, not so good pillows. Clean sheets and blanket. Everyday cleaning and fresh towels. Extra blanket and pillow in closet.
Bathroom a bit worn and outdated, but functional. Modest amenities. Toilet and bidet. Shower with fixed shower head. Good water pressure and temperature. Doors crappy and leaky.
Moderately quiet room with not much sound coming in. You can hear water flushing or people walking the hallway, but it's not too loud.
Breakfast is served in the basement. Enough seats and great service by friendly staff. Typical selection of food and drinks. Croissants, buns, cake. Cheese, meat, egg, bacon. Yogurt, cereal. Coffee, tea, juice from machine.
No restaurant in the hotel, but bar snacks available. Restaurants are close by.
Rating average, could have been good if not for the temperature, wifi and state of the hotel. Staff very friendly. Most speak English.
For a short business stay, I would come back. less