Best Western Burnley West Higher Trapp Hotel

We took advantage of the very good all inclusive offer and also upgraded the room and added late check out On booking we were dealt with in a very professional, friendly manner which gave us confidence in our choice On arrival we were greeted with the same professional, friendly attitude All Covid-19 measures we in place throughout the hotel and all adhered to which made us feel extremely safe for the whole of our stay The setting of the hotel is beautiful. A beautiful old building set in fantastic gardens. Loved the wedding set up and can see why many people choose this place for their special day Our room overlooked the gardens and was large, bright and airy. Very comfortable bed which made for a great nights sleep. Loved the Nespresso machine and the rest of the hospitality tray Great decore, carpet and furniture Bathroom was a bit dated but had everything you need and perfectly functional The food at dinner was delicious and all served with a lovey smile Mollie is a great asset and we’d love to clone her!! Good selection of drinks from the bar Room service breakfast was also served with a smile (though we didn’t get the ladies name) and was delivered on a butlers tray placed on a stand and not just passed through the door to you like most hotels We would most defiantly return to this hotel again and will recommend it to our friends Thank you for a lovely restful night away less

We booked the all inclusive deal and opted to upgrade our room to a superior suite at an extra cost. I was pleased with the room size but there was a musty stale smell to the room which was a bit off putting. The room was very dated and needs a bit of TLC. The setting was beautiful set in the countryside with lovely views. The food was delicious for both evening meal and breakfast, waiting staff very friendly and attentive. Would I come again? Probably not to this hotel in particular but we would certainly go for the all inclusive deal again in a different hotel of the chain less

Good enough for a few days stay, the hotel is set in very nice grounds with good views of the surrounding countryside. My room was in the annex which overall was fine however the carpets are quite dated & showing their age as was the room. In general a pleasant enough stay. less

We have just checked out after a fab 2 night all inclusive stay. I would highly recommend these facebook offers. £208 per room 2 nights dinner bed and breakfast and free bar! The food was fab tasty and fresh. All of the staff are lovely and cannot do enough for you. Yea rooms a tad dated but spotlessly clean and have everything you need. less

We booked the all inclusive deal for my husband’s birthday and it didn’t disappoint. We arranged for his brother to come as a surprise and all the staff helped keep it a secret. On arrival the staff are so welcoming and accommodating. We had sandwiches in fizzys then a beautiful evening meal and all inclusive drinks until 11pm. The other reviews are right, the staff make the hotel. They were on hand constantly when we needed them, polite, friendly and adhering to all regulations to make us feel safe. Well done Higher Trapp and a big shout out to the lovely Megan, Emila, Alice and Shelia.... fab team! We will be back 👍 less