Best Western Burnley West Higher Trapp Hotel

We received a complimentary night here including breakfast to celebrate our 1st wedding anniversary. The hotel is lovely. The room we were given “the platinum suite” was very large, with a comfy four poster bed. The food in Fitzy’s? restaurant was lovely for our evening meal and the breakfast was fab. All staff we encountered were help, friendly and hospitable and added to the wonderful time we had. We will definitely be back for a chilled out break. Toby & Sheila in the restaurant were exceptionally pleasant as were Flynn & Meg on reception. less

An excellent well run hotel, delicious food and always a good welcome from staff. We have been staying at higher trapp country house hotel for years and shall continue to do so. The hotel is set in beautiful pennine countryside, excellent walking countryside. less

Family wedding.. Cannot fault the staff at all.. But rooms need updating asap.. My daughters room had mould on the window frame and smelt of damp.the furniture was very dated old pine furniture.. We paid £94 for this room and would not return.air con is also a big factor(there isnt any) . Breakfast was good. There was also an a wasp problem.. Hundreds of them.. less

Having attended a wedding reception, we chose to stay over. On arrival check in was swift and staff were warm and welcoming. When going to the room the age of the building became apparent, it looked rather tired in places and ready for a freshening up. Our room (18) was a fab size, but the carpet, bed throw and cushions looked like they needed a good clean and every move over the floor boards rang out for all to hear! The room was one of the ones yet to be renovated and this was clear to see. Though, even the more modern rooms were looking tired. We thourougly enjoyed our time at the reception though drinks were pricey. Sleep was ok, bed was comfortable and clean. Shower in the morning was eventful though as the bath (over bath shower) didn’t drain. Breakfast choice was good, however on asking for veggie sausage/no bacon, was shocked to receive a plate with black pudding and sausage on, my veggie sausages would arrive later! As I was busy talking I’d presumed the waitress had said the veggie sausage was already on my plate and as it looked different to what the others had, I cut it open to see it was in fact meat. Now, I’m not vegetarian, just prefer vegetarian options, but had I had been this would not have been very acceptable. In general the hotel was ok, great location, some lovely staff and they’d put lots of effort into the couples big day. But, was it worth £95 for the night? Not in my opinion. less

Could not fault this hotel. Everything was high standard from service to amenities. Such a lovely setting and escape. Would highly recommend to others. The food was such high quality and would definitely return to both the hotel and restaurant. less