As we couldn't find parking when we arrived, I went inside the hotel and asked where to park. The young man at reception came out with me and pointed us to a space (we didn't realise that this was part of the hotel parking).
Checking-in was prompt and straight forward.
Our room was a medium-sized corner room overlooking the side car park and the Red Lion Square, with a small balcony. It was modern and well appointed, including good size flat screen TV, kettle, etc. Comfortable bed with plenty of pillows, albeit a bit small - I think it was a double; we have superking at home, so was a bit of an adjustment, but that's personal opinion and there may well be bigger beds available, so it's possibly just a matter of asking. Nice corner behind the door for our dog.
Bathroom had good water pressure and a shower over the bathtub. The bathroom was very small and the loo just about fitted between the bathtub and the wall. This didn't worry us but if you are of a more generous build, you may want to request a more spacious bathroom when booking.
The only negative (for us) was the fact that the bathroom window had no window covering and had a street light right in front of it. The door to the room had large glass panels, which meant that it never got dark enough in the room at night. We also felt that the room itself needed something along the lower half of the windows to prevent people seeing you when they walk past and the curtains are open.
We had dinner in the glasshouse, where our dog would have been welcome but he doesn't like wooden flooring, so we left him curled up in his basket (we did take him for an 8-mile walk just before, so he was more than happy being left alone). The menu is basic bar menu but both dishes we had (pie and burger) were of decent quality.
Breakfast was a basic buffet with cold (and some pre-packed) items and good choice of cereals. Full English breakfast was made to order and served at the table.
All staff were friendly and happy to help. Hotel right in the village and easy to walk to Grasmere and Rydal lakes.
We will happily stay here again if going back to Grasmere - the only problem I can see is the parking if you arrive later in the day but, as said at the beginning, just ask for help at reception. less