Choose a different hotel
Booked through Booking.com - noted price was room only and expected to pay for breakfast if taken. At checkout the bill was prepared as having had breakfast - at £10 per person. When questioned staff explained it was booking.com's fault as they "choose" what to advertise. I challenged this and said this is what the hotel has decided to advertise and that they should have stated that b/f was to be an additional £10 per person on the website. Nowhere was the charge displayed - not on the website, not in the room hotel information folder, not at the breakfast table, nor by the waiter, nowhere. Now when checking out as room only - how did they know if we had or had not had b/f? I.e. this was added automatically and then had to be challenged. To resolve this = just provide the information on the website or elsewhere within the hotel. Otherwise it appears as a rip-off.
Car park - as suggested by other reviewers the car park is way too small, so dont expect to park there! - to save hassle all the hotel needs to do is make an arrangement with the car park operator and have passes for customers. Hassle gone. If you can, move your car to the free parking spaces around the village - 2 are opposite the hotel in front of the bakery. The reception staff went to look at the car parking when we arrived as I said there was none left - like I could see there was none left - he insisted in looking for me - dont bother said I - he did and then came back saying there was none and Id have to use the public car park - which I knew - dont waste my time please!!! I can see where I can park my car. Not happy - not that there isnt a car parking space but that there is a pretense to see if there is one!
The whole place is run down, though getting a few coats of paint in certain areas. Steam room has been "not in service" for a while now and shoudl be sorted. Room was OK, though carpet was very worn (and probably unhygienic to be honest) , bathroom was poorly finished (poor sealant application, holes in bath base (bashed in ) - good shower though. Just looked tired and a very run down.
Would I stay again - never. Not worth the hassle. A million other places to stay. less