Best Western Crown Hotel

Stayed here for 2 nights for a family wedding in the town. The staff were friendly and helpful especially Dawn on reception. We had breakfast included in the room rate and I have to say it was one of the nicest hotel breakfasts I’ve had in this country. We had food in the bar/restaurant on our first night which was ok but nothing special. The room was comfortable and clean with enough storage for a weekend break. If I was ever back in the area I would stay here again. less

Stayed here 2nights 27/28 July found staff to be excellent friendly and well organised. Good choice of breakfast and evening meals were excellent. Everywhere very clean and tidy. Would visit again town has lots of amenities. Walked along river to Aldborough and had lunch at the superb Ship Inn. Brilliant! less

Rump of lamb, Venison and vegetables were all cooked to perfection. Good breakfast choices and quality ingredients. Very quiet room on courtyard side of hotel with no road noise. Staff friendly and helpful less

We stayed 2 night, 5th/6th july.Arrived at 6 p.m. Reception was warm and friendly,informed where restaurant,spa etc are allocated Room 75,was clean,a decent size and ample drawers and wardrobe space.Tea/coffee making facilities,and the window opened about 10 incheswhich was good because the nights were very humid.There was also a fan in the wardrobe.The bed,bedding and pillows were very comfatable. Bathroom was a decent size,shower was ok and the bath was a good size.Towels were clean and large.Complimentary toiletries for those that don't take their own.We had evening meal in the restaurant on Friday evening,it seemed a bit pricey for what it was but we did enjoy the food.Tbreakfast there is a very good selection,fruit juices,toast, cereal,fruit,yoghurt,crumpets as well as cooked breakfasts.I used the gym on Saturday and was surprised to find it a lot better equipped than I expected it to be.We used the pool and sauna,unfortunately the jaccuzzi was out of order.The pool area and changing rooms were clean.Towels and lockers were free.We have stayed in places where they charge.All staff were pleasant,helpful and friendly.We had a lovely relaxing stay.My only negative comment is on the décor of our room.What a mishmash of patterns.The curtains were patterned, the 2 chairs a different pattern,the carpet another pattern and then another pattern on the walls.This had no effect on what was a lovely stay,just something that could easily be corrected. less

Second time stayed here and was as good as first. Had a Travelzoo voucher so excellent value for money. All staff are very friendly, check in/out very efficient, rooms are clean and a good size. Ate in the restaurant on the night good selection of food and cooked well. Breakfast has a good selection aswell. Even though our room was on the front of hotel traffic noise didn't bother us. Would recommend this hotel. less