Food advertised as specially prepared, frozen chips?
27/09/2015 millerde1, England
Prices were well above average for type of food served. Menu sounds very nice and may take a while as specially prepared but then given frozen chips!!!!!!! Too much like fast food. Couldn't ord... more
Prices were well above average for type of food served. Menu sounds very nice and may take a while as specially prepared but then given frozen chips!!!!!!! Too much like fast food. Couldn't order from early bird menu as it was 4.15 pm in the afternoon and early bird didn't start until 5.00 pm. Must be peak time late afternoon! Service was reasonable and restaurant clean. Would not rush back as could probably find find nicer food for the same price elsewhere. less
John G, Manager at BEST WESTERN Crown Hotel, responded to this review
Thank you for your review, it is good to have the opportunity to reply. I do apologise that you found our food to be priced above average. This is not something I hear, it is usually on the contrary.
Our food is cooked fresh and to order, our chips not frozen, the potatoes are purchased locally, peeled, chipped and cooked in our Kitchen daily.
We are rather proud of our chips, I do apologise they were not to your liking on this occasion.
The early bird menu runs from 5pm,but in the meantime there is our restaurant and bar menu, we would have been happy to have taken your order from one of the two choices of menu.
I do hope that you will return in the future and give us the opportunity to change your mind about our homemade chips!