Best Western Crown Hotel

Had a voucher for a leisure and afternoon tea here. I was really looking forward to exactly that, a leisure relaxing day, however there were not enough facilities to be at leisure. We were greeted with a warm welcome and then given a question pick your sandwich!!! (will get back to this later). The leisure area was clean but on entering the facilities and hoping to relax there was a huge lack of relaxing seating. 4 plastic garden chairs, most were taken up with other customers towels, fortunately the pool users saw we had gowns on and removed two towels so we could get a seat. Nowhere to put your feet up and be at leisure. Pool, sauna and steam room were clean. Change room area very cramped. We tried three lockers got one that worked eventually!! No swim suit dryer to dry costume. Moving on to afternoon tea... I have had afternoon tea at numerous places and you are supposed to get a selection of sandwiches and cakes. We were asked to pick ONE sandwich!!! I chose egg, my friend had beef and horseradish sauce, take it or leave it!! A selection of cakes is supposed to be given.... we had two, both sponge cakes, chocolate and something else, both very heavy didn,t eat either of them. We also had a scone with nice jam and a good size portion of cream. Have to say plenty of tea bags in the teapot, good tea!!! We also asked for another saucer for our cakes, this was met with bemusement???? why do you want another saucer? Let me tell you why!!!! Horseradish is savoury and spicy and mayonaise don,t really bode well with cream scones!!! If you can put some more relaxing seating around the pool and work on the afternoon tea selection this has the makings of a good place to visit. less

I called here with a group of friends for a morning coffee. It was quiet but the staff looked after us very well and made us feel welcome. The lounge was super - nice and clean. Well worth a visit if you are in the area. less

4 couples stayed here for a weekend. The hotel is ideally located in Boroughbridge. Parking is plentiful. The pool and spa area are a welcome addition. The hotel is dated with lots of character. The staff are friendly and a special shout out to the manager Tracy who helped sort a transfer for us, into Ripon for the races. Breakfast freshly cooked and lots of it. less

We had a special offer voucher for dinner, bed and breakfast and stopped here overnight (Thursday) on our way to Northumberland. We found this to be a delightful 3* character hotel. The bedrooms were average but very clean, as was the rest of the hotel. The general areas and restaurant were cosy and welcoming (as were all of the staff) and we enjoyed a delicious evening meal. Wouldn't be to the taste of those lovers of contemporary style but we loved the obvious history of the hotel. Didn't have time to use the spa but looked very nice. We think this is worthy of a return trip for a 3-day visit as it is so close to many of Yorkshire's attractions. Only drawback was lack of a lift for our elderly mother, so will try for a ground floor room in future. less

As it was just an over night stay we didn't get chance to use the pool as it did look very inviting shame may be next time, nor did we use the restaurant as I found not much choice for a vegetarian limited( but at least you had some) but the breakfast was lovely and the staff very pleasant. Our room was clean and comfortable no 76 over looking a roof so no noise from outside. It is a lovely old building with some nice features. less