06/11/2015 MickyYorkshire, Yorkshire
Just returned from a four night leisure break at the Crown. First the positives....an old coaching inn in the centre of Boroughbridge...well positioned for visiting York, Harrogate etc. Very pleasant,... more
Just returned from a four night leisure break at the Crown. First the positives....an old coaching inn in the centre of Boroughbridge...well positioned for visiting York, Harrogate etc. Very pleasant, friendly staff. An excellent pool...much enjoyed. We were upgraded to an executive room which was a good size and spotlessly clean. Breakfast was adequate though it would have been nicer to have a choice of rolls along with the bread.
Now the negatives....the wi-fi...though free...was very hit and miss and the t.v was too small for the room and in a very strange...almost unwatchable position. We were on a half board package so ate in the hotel every night. The menu became very repetitive...the same soup for three nights running for instance and the same vegetables every night regardless of which main course you ordered. However the desserts were very good and the portions served huge!
Overall though we enjoyed the visit. A point which may be of interest to some older guests...the 1A bus now runs between Boroughbridge and Knaresborough and Harrogate every hour..therefore doing away with parking problems! There is also a useful bus to York. less
John G, Manager at BEST WESTERN Crown Hotel, responded to this review
Thank you for placing your review after staying with us, I am pleased that you took the opportunity to use our leisure club while here and found your upgraded room to be a good size.
We pride ourselves on keeping the hotel clean and our aim is to ensure you have good enjoyable stay. You will be pleased to read that we have placed bread rolls onto the breakfast too.
Our homemade desserts are really irresistible and we are in the process of placing specials onto the menu so there will be more variety.
Our WIFI is usually very reliable but I have reset it to ensure there are no further incidents. Had I known I would have reset this during your stay. Some of our TV's are being replaced which will give us the opportunity to look at where they are sited.
Thank you for the information about the bus route much appreciated. Please feel free to call me when you return 01423 322328 so we can see if the same room is available for you to stay in.
Tracey and Team