enjoyed our stay
17/07/2019 chrispete766, Leeds, United Kingdom
We stayed 2 night, 5th/6th july.Arrived at 6 p.m. Reception was warm and friendly,informed where restaurant,spa etc are allocated Room 75,was clean,a decent size and ample drawers and wardrobe space.... more
We stayed 2 night, 5th/6th july.Arrived at 6 p.m. Reception was warm and friendly,informed where restaurant,spa etc are allocated Room 75,was clean,a decent size and ample drawers and wardrobe space.Tea/coffee making facilities,and the window opened about 10 incheswhich was good because the nights were very humid.There was also a fan in the wardrobe.The bed,bedding and pillows were very comfatable. Bathroom was a decent size,shower was ok and the bath was a good size.Towels were clean and large.Complimentary toiletries for those that don't take their own.We had evening meal in the restaurant on Friday evening,it seemed a bit pricey for what it was but we did enjoy the food.Tbreakfast there is a very good selection,fruit juices,toast, cereal,fruit,yoghurt,crumpets as well as cooked breakfasts.I used the gym on Saturday and was surprised to find it a lot better equipped than I expected it to be.We used the pool and sauna,unfortunately the jaccuzzi was out of order.The pool area and changing rooms were clean.Towels and lockers were free.We have stayed in places where they charge.All staff were pleasant,helpful and friendly.We had a lovely relaxing stay.My only negative comment is on the décor of our room.What a mishmash of patterns.The curtains were patterned, the 2 chairs a different pattern,the carpet another pattern and then another pattern on the walls.This had no effect on what was a lovely stay,just something that could easily be corrected. less
Tracey C, Manager at Best Western Crown Hotel, responded to this review
Thank you for taking the time to review your stay with us. It is great to read you enjoyed a lovely relaxing stay. You have covered everything in your review.
We are proud of the Hotel and the service we offer whilst giving our best to ensure you enjoy your stay and it is memorable for the right reasons.
Great you used the leisure club that certainly is the bonus whilst staying.
Your comments regarding the bedrooms have been taken on board and when there is a time to renew they will be put forward.
We look forward to seeing you again and soon