Best Western Buckingham Hotel

BestWestern is a bit of a paradox,,,,MediocreWestern or Trying hardWestern would be more appropriate. At £90 room only its also expensive ,,,see below Its has never been my favourite hotel chain by any means. Where to start ... foreign staff at Reception with minimal English, tired rooms and very tired bathrooms with over bath showers, nasty plastic curtains and a loo that came out of the Ark. Room was hot (with no a/c) and a tiddly TV. Expensive bar prices and mediocre service....take your our own wine, Best thing was the Breakfast...though at £8.50 the Garden Centre down the road is much better value. So a dump...don't stay here unless desperate ........ less

Stayed for 2 nights for a family celebration at the hotel. The hotel was well appointed, clean and in good decorative order. The staff were very friendly and helpful. Our room was on the lower ground floor looking out to a small lawn and shrubs. The room was again clean and tidy with modern décor and furnishings. The bathroom had been modernised but original bath had not been replaced. The room was very quiet. Other members of our party were situated in another part of the hotel and were disturbed by the road noise. Everyone who attended the family celebration agreed that the staff worked hard to ensure everything ran smoothly and the food we ate was exceptional. less

Room basic, bed ok. Decor ok. Shower gel up to high. No biscuits on tea tray. Didn't feel like a best western hotel. Dinner was good, can recommend the chicken burger. Staff was very polite and professional. I didn't have breakfast, but my partner did and he was too pleased with it. Not much choice and very cheap catering. I have stayed in better travel lodges, it's ok for one night. less

The hotel room was basic. Is in need of some updating like air conditioning and a newer television or at least a working one. There was a fan provided in the room although this was not great and even with that on and the window open it was still very stuffy. The televison worked now and again and did not work when you had the fan on which was not great. The pool was lovely and free to all hotel guests, they provided free towels for use whilst in the pool area which was great. The food in the hotel was nice in the evening and again at breakfast. However about 1.30 me and my partner were woken by the emergency fire door being opened and the alarm going off for about 10minutes. Our room was right next to the door so this was not a quiet alarm. I did ring reception but did not get any answer. We managed to get back to sleep and on check out I did inform the gentleman who checked me out about the alarm and he seemed to think it was funny making a comment of "maybe it was someone sneaking out for a cheeky fag!" I did not find it funny being woken up at 1.30 and would of appreciated a little sympathy and maybe a sorry. The reason I would not stay here again is purley some of the staff's attitude's are not great at all. I went for a relaxing stay but came back tired, grumpy and fustrated. less

We stayed at this hotel for a large family event nearby. Staff were just ticking the boxes and didn't seem very bothered about service. The room was dirty in the bathroom and the facilities needed some modernisation. Food was average. Pool & gym were ok but again lots of little things that need fixing or cleaning to make it feel really special. For the price look elsewhere locally and spend a little more. I have paid less for two nights elsewhere for a much better experience. less