Avoid room 143. It is compact and clean, and the beds are comfortable. There is a TV, a hair dryer and a kettle etc. There is an air conditioning unit, and thereby lies the problem. Outside the room are some noisy heat pumps. We complained to the receptionist, who said that the system would be switched off overnight. It wasn't. So throughout the night, on a six-or-seven minute cycle, there was silence -> the sound of water being forced through pipes -> the drone of the motor starting up and running -> the sussuration of the fans -> silence. It was sleep-disturbing.
The free wi-fi wasn't working in our room to start with, though this was rectified an hour or so later.
Dinner in the hotel restaurant was not worth the high prices. My wife and I had the same starter: king prawns with mango salad. This consisted of a heap of undressed baby salad leaves with five breaded, deep-fried, watery prawns and four 1ml dots of mango sauce. The prawns were clearly frozen and bought ready breaded, and were flavourless, made edible by adding salt to them. My wife's pork fillet was better, served with creamed potatoes with spring onions, steamed broccoli and a sauce. My half rack of lamb was reasonable, served with fondant potatoes, broccoli and a sweet jus.
We had a problem with the wine, though. We ordered a bottle of Valpolicella, and the young waiter insisted we should name a substitute, just in case there wasn't any of the Valpolicella. He disappeared, and came back with a bottle bearing the Valpolicella label, which he proceeded to uncork, with some difficulty. The cork in fact cracked, putting some cork dust on the wine's surface. He put the bottle on the table without pouring it for us. I picked up the strangely thin bottle, and discovered it was a 50cl size, which wasn't what was ordered. I poured some out for my wife and myself. Colour, a rich ruby red. Aroma: flowery, almost perfumed. Taste: as sweet as an eiswein or a 7-puttony Aszú Eszencia! It was in fact a 2/3 bottle of Recioto, the sweet dessert wine from the Valpolicella region. Fine, if you like sugary desserts and like sweet wines to accompany it. I don't. The waiter tried to persuade me that this was what I had ordered, but was clearly out of his depth, and I asked for the manager. He listened to me, went to make enquiries of the keeper of the wines, and came back apologising that we had been given a display-only bottle of the dessert wine. He took it away and we settled for a very pleasant Rioja instead.
Breakfast in the same restaurant was much better. We were greeted bya very cheerful waitress, and well looked after. The buffet-style breakfast was supplemented by other items that could be ordered for special cooking (kippers, poached eggs and so on). Good coffee!
The breakfast redeemed the hotel somewhat. Reception and check-out were swift and efficient.
But avoid room 143! less