An economy stay in Norwich...
10/10/2017 ssk1970, Coimbatore, India
Stayed at the Brook Hotel for the occasion of university admission for my daughter. It is well situated for the university. The hotel itself is one of the older hotel buildings, a little frayed now. A... more
Stayed at the Brook Hotel for the occasion of university admission for my daughter. It is well situated for the university. The hotel itself is one of the older hotel buildings, a little frayed now. Ageing interiors in need of upgradation. No convenient stores or bus stops outside...definitely a taxi-type place.
BUT...it scores for its efficient staff and for its price point... a no frills place. Convenient on a business stop. less
Gareth S, General Manager at Best Western Brook Hotel Norwich, responded to this review
Thank you for your recent review of our hotel, however I am going to have to correct you on some points. There is a bus stop directly opposite the hotel with buses going directly into the city centre every 15 minutes or to the University, there are a number of shops within a 5 minute walk of the hotel. We have also had a huge amount of refurbishment completed at the hotel, mainly the restaurant, bar & public areas & also around 50% of our bedrooms, but I do understand that not everyone is an interior designer & understand some of our schemes. I do hope that it hasn't put you of returning to us in the future.