We needed a hotel that was just outside of Norwich as we spent half of our trip there and the other half in the surrounding towns, so in terms of location for us it was good - but we didn't particularly enjoy spending much time in the hotel. We had to change rooms as the first ground floor one didn't look like it had been used in a while, our second room on the 1st floor was better, but still didn't look exactly like the pictures you see online, it was a lot more basic. There was a fair amount of space in the room which is always good, but given it was out of the centre we expected a more room than the average hotel offers anyway. The biggest downside to our stay was that we left one of our phone chargers in the room, we'd checked out and drove to town before we realised, and called reception not long after, only to be told the room had been cleaned and the staff had not found a charger... We knew we'd left it in there and remember not plugging it out of the socket, so we can only imagine that one of the housekeeping staff found it and didn't own up? We were very disappointed as up until this point we were happy with the staff, but they didn't appear to sound apologetic or follow up our concerns that one of the staff may have taken it, as chargers, particularly iPhone ones are expensive these days if you want one that won't break after a few weeks. This complaint is of course nothing to do with the room and entirely down to our experience, but maybe try not to leave your charger in the room if you do decide to stay here. less