Best Western Angel & Royal Hotel

A lovely hotel with a traditional feel. We stayed in a double room and it was lovely, four-post bed and exceptionally clean. Just over the road from the town centre and a short walk from a number o local pubs which you must visit! less

A lovely quirky old property - actually a combination of many old properties spread over several levels and across the (pedestrian) street - joined by a fully enclosed walkway. It is better than their website suggests; I had visions of a glorified pub with rooms, but it is significantly better, and it has an excellent restaurant. The staff are all exceptionally helpful. There is more than ample free parking for residents to the rear of the hotel. The room was well furnished, very comfortable and exceptionally clean. The only downside was a bit of chaos at breakfast on both mornings - possibly as it was a weekend and it could be that all the guests happened to pick the exact same time - so there was a wait for a table. That said, the most helpful staff provided us with coffee in the lounge whilst we waited, so full marks for customer service. The tariff was perfectly fair, and I'd have no hesitation in visiting again. Grantham itself is somewhat mixed, and can be a bit noisy on a Friday and Saturday night, but there was peace and tranquility at all times within the hotel. less

Lovely characterful hotel. We stayed for two nights Friday and Saturday during the science fair. Room wasn't great and looked really tired for £110 per night. Two bulbs needed replacing in lights above the bed, bathroom door wouldn't close, one of the convenient electrical sockets wouldn't work, the bed creaked terribly. Even turning over in the night you'd wake up due to the noise, and the pillows were like cardboard. Didn't sleep well at all. We've stayed at the local premier inn before and although the rooms there were bland we had a better nights sleep there. We reported the issues after the first night and asked if we could change rooms. There were no rooms free, we were told the issues would be reported and the blown bulbs would be sorted. Returning to our room later no bulbs had been changed, and the bathroom door still didn't close. That all said the food and service elsewhere was fantastic, breakfast was lovely. So comes highly recommended on the food front. less

We wanted somewhere just to go and remember our dog Louie who ended his days today. It has been a while since I've been to the Angel and Royal and we have had some amazing experiences there like when they did a meal with a celebrity chef and they even won an award for the toilets. The greeting from Sam downstairs was lovely and he sent us upstairs to the dining room where we Had wait a while as there was only one waitress. She told us to choose a table and she would be with us. Choices made, wine ordered eventually. So what did we think? Bread rolls were they meant to be crispy or soft? They were dry and hard to tell what they were meant to be. My daughters terrine looked good and she reports tasted good. My prawn cocktail was a throwback to the 70's and was tasteless and came with the bread pre buttered- what is that? We both ordered the turbot and it looked ok but they served it while one of us was at the ladies. What has happened to the etiquette that you don't serve unless all parties are at the table. Once again it was all just a bit tasteless and very disappointing. Grantham really needs a fine dining venue and even a champagne bar. This building has so much potential an deserves so much better. Thank you Sam for making the service! less

Very comfortable with helpful staff. Good menu The service was of a high quality and the staff very caring. Car park is not easy to find, the signage could be improved It is a very interesting town and hope to return to this hotel in the near future less