Disappointing Meal is an understatement
11/11/2017 Rubydoo7005, Lincolnshire, United Kingdom
We live a 5 minute walk of the hotel and occasionally enjoy the atmosphere of turpin's bar. After a busy Saturday we thought we would treat ourselves to eating out. We won't put our taste buds th... more
We live a 5 minute walk of the hotel and occasionally enjoy the atmosphere of turpin's bar. After a busy Saturday we thought we would treat ourselves to eating out. We won't put our taste buds through a meal at the Angel again. Such a shame as it really is just around the corner. Another shame is we still had to pay for tasteless starters and 2 glasses of wine and two pints of very cold bitter which would have paid for 2 mains and dessert of expected quality and drinks a stone's throw from the Angel. Why would you let an historical building with such opportunity produce less than acceptable meals, presumably due to chef's budget. There was only one other table being served on a Saturday so I guess the reputation is well known,. We wouldve happily stayed all evening for the full experience had the main not left , literally, a bad taste in our mouths . less
Jane G, General Manager at Best Western Angel & Royal Hotel, responded to this review
Dear Rubydoo7005,I'm sorry to hear of your disappointment on your recent meal with us it’s a shame you didn't let us know on the night so we could have had a chance to rectify your meals however I would like to make you aware we did in fact have 2 restaurants open that night & the Kings room where you dined had in fact already served 20 + covers before you arrived & also private room of 8.I would like the opportunity to speak personally so we can invite you back to hopefully restore your faith in us.