Best Western Angel & Royal Hotel

Impressive building with lots of interesting history. Good sized room with in character furniture but also with mod cons. A down side was that the room was very hot and we could not alter the thermostat so had window open all night. Also the oak sleigh bed on the slopping floor was noisey when turning over in bed. The breakfast was really good and we had smoked salmon with scrambled egg and smoked haddock with poached egg. It was a good breakfast menu. Lovely hotel with gated free parking and great for visiting Grantham and area. less

We arrived with our friends on Saturday afternoon, and after finding our way to the car park, which is hidden behind the hotel, we made our way to reception. Check in was fine, and they were helpful when we found out that breakfast was not included in the stay I'd booked (my fault). We enjoyed afternoon tea, and found the staff very helpful. The hotel is old, but very well kept, and the rooms are lovely. We would have liked rooms closer to our friends, and the walk upstairs to the third floor was a bit of a trek, but the room was worth it. We did have trouble closing the windows in our room, but was dealt with by a man with a mallet. Breakfast was fine, although you should know that when you order bacon, you get one rasher, unless you ask for more. I suppose you get spoiled with buffet breakfasts, when you help yourself. My wife and friends were not keen on the coffee served (both for the afternoon tea and breakfast), but were told by Jane (the manager) we should ask for the coffee from the machine in the bar, which was better. After a day out at Southwell races, and Workhouse (both worth a visit). We had a nice meal on Easter Sunday evening. On the whole a very pleasant stay at a lovely old hotel, with great staff. We'd definitely recommend, and look forward to another visit, hopefully over New Year. less

I booked the Angel & Royal as my parents had their wedding reception there 67 years ago and my sister & I wanted this to be a surprise for them. We had a lovely meal in Bertie's Bistro and the staff were very friendly and efficient. The food was well presented and very good, the steak was excellent. less

The hotel was what we expected. Nothing wrong with the place or the service we received. All the staff were helpful. The hotel is located in a good place to allow you to go out and enjoy Grantham and the surrounding area. less

I recently stayed at this hotel and I fount my stay to be the worse hotel I’ve ever stayed in. Apon arriving I notice the manager stood outside front reception doors smoking away which I fount unacceptable for any hotel worker to do let alone a manager. After checking in I come to my room which is nice decorated and had a warm feeling to find the sink full of slimy water that left a smell and with the sink being hard to unplug without putting my hand into this water. Later on that evening when sitting in reception I had to put up with listening to inappropriate language from the reception staff and waitresses about customers which I fount very disgusting towards the people that pay the wages for these staff memebers. I had a glance through the menu to find very little option for vegetarians and vegan which let down this hotel completely. Apon having breakfast the next morning the croissant was barely cooked, and my breakfast tasted like it was part cooked and reheated. After my visit to this establishment I wouldn’t recommend this hotel to anyone to stay in. This hotel seriously needs to make improvements and have a massive staff meeting about language in the reception area! Disappointing visit less