An interesting experience, but not a good one
27/04/2016 newsheep, Birmingham
It isn't terrible, but it isn't good. Above all, it is 'interesting'. The building itself is modern, and the rooms are basic, but OK. The service is variable, some great hospitality, some that feels l... more
It isn't terrible, but it isn't good. Above all, it is 'interesting'. The building itself is modern, and the rooms are basic, but OK. The service is variable, some great hospitality, some that feels like you are interrupting the staff.
But then there are the oddities. In the lifts the L for lobby button is actually an upside down 7. That's odd. In the corridors there is one very low doorway - way lower than the rest of the doors in the hotel. Ideal for hitting your head on. The "Golden Bar" is an empty, soulless room, with tables that make jellies look stable.
I had a challenge where I had no hot water. After calling about it it came on, but was brown (I mean really brown), and, well, very smelly. Thank god it was a chemical smell. Now I understand that you need to do maintenance, and that things like that will happen, but after I've called you about it I would have appreciated a call and an explanation (and perhaps some advice, like, "don't use the hot water for a few hours").
There is free wifi. Excellent. But the wifi has site specific issues. A lot of perfectly innocent sites seem to take a long time to load, or fail to load at all. Others load instantaneously.
Slow/non-existent wifi for many sites - probably a badly configured proxy
Water quality less
BestWesternPlus2013, Менеджер по обслуживанию клиентов at BEST WESTERN PLUS Atakent Park Hotel, responded to this review
We would like to thank you for choosing Best Western Plus Atakent Park Hotel.
We appreciate your review on our services and will take your comment into consideration. On behalf of Best Western Plus Atakent Park Hotel we will be happy to see you back in our hotel and will do our best to improve service.
Best Western Plus Atakent Park Hotel